What a great group of people at North West Coach. Our RV was well taken care of, they communicated…read morewith us throughout the process. Work was done well and cost was reasonable! We will definitely be repeat customers!

I've always appreciated Northwest Coach's friendly attitude. Whether applying our business logo and…read moreinformation on our vans or helping troubleshoot trailer lighting issues, they are professional , knowledgeable, and helpful. Always a good choice!

Excellent customer service is rare nowadays, but we found it with Wescraft! We had an appointment…read morefor Wescraft to take a look at several issues/questions with our newly purchased travel trailer. From the moment we pulled into the parking lot, we knew we had picked the right place! The office staff was friendly and had our paperwork in hand, They were prepared for our appointment and we were quickly looking at our list of issues with their professional, skilled technician, Jason. He knew his stuff and went through our list either correcting issues or explaining how things work in the trailer. Jason was patient when we asked follow up questions and did not make us feel rushed at all. We had expected to leave the trailer with them, but everything on our list was addressed and we were on the road, with our trailer, in about an hour. No charge. Wescraft's solid customer service and skilled employees earned our business for future repairs and maintenance on our RV trailer.

Friendly and commutative. Reasonably priced. The receptionist was very patient and helpful.read more

I purchased a 5th wheel RV from them. It was wonderfully cleaned and well presented. There were a…read morefew issues found during inspection which they addressed as promised. When it was delivered to my location, the staff on site during pickup failed to give the transportation company the keys to the RV and it was locked. A call to the company resulted in having the keys sent priority express for next day delivery. All in all it was a good experience and a good buy. It was a good value. I would buy from them again.

We called to have 3 bottom cushions to have new more stable foam installed. They were removable and…read moreI brought them to them on S Tac Way. I did a request in Yelp for Upholstery and they responded quickly within 24 hrs. A few others responded but didn't want to do the work. So we brought them after negotiations and were done within the time frame allotted. I did take the foam out to cold wash and hang dry my covers. I will not recommend trying to even put them back together. We struggled! Lol. After getting them back on THEN we UTube how to.....!!! That way would have been much easier. So now we know. I'm very happy and can't wait to get them back in the RV so I can sit comfortably!! Hehe

Great experience great service!! I bought in my dumper trailer for service.. they had the part and…read morea knowledge technician that fixed it on the spot!!

I can always count on them having what I need for my job. Recently had stopped at three other…read moreplaces that were closer to where I was to find a stop sign for flagging traffic needless to say none of them had anything. Drove over here and they had them! Always friendly staff.

I have had a few repairs done by these guys and the service is good... people are nice...but the…read morereason I wanted to write this review is because I discovered that they WENT OUT OF THEIR WAY to do me a good turn. While getting warranty work and some new low point drains; I mentioned that I could not find my awning rod... I asked them to look around the shop because I thought it might have been there. Thats all I did.... they bought one for me and put it in the motorhome. THANK YOU!!!!!!!!!!!

RVER's BEWARE WITH GOOD GUYS RV REPAIR IN PUYALLUP, WA I do…read morenot like posting bad reviews, but I must warn others about this company. Took my RV in to have them install a Hott Rod conversion kit on my water heater. Not sure where they buy their parts, but they charged me $203.95 for the kit, which you can buy the same kit on Amazon for $102.44, and Camping World sells it for $113.29. This is only the beginning with this company, because when we went to pick up our RV, the employee showed us the work that he performed and we noticed that someone ransacked the whole inside, and there were lots of items missing. Asked the employee when this happened and he said it was like that when he started the work on it, which was 7 days after we dropped it off, because they had to order the part. We went back into the office and spoke to the manager Daniel, and he came out to our RV like nothing had happened, and both him and the other employee were both oblivious that it was ransacked. REALLY, the manager asked if we have insurance, and said you must have left a window unlocked, and went around the RV on the other side and sides the window open. WRONG, I do a precheck whenever we go out with our RV, and one on my list is to check the windows to make sure they are closed and locked. Which they were locked when we dropped it off. Later that day I called and spoke to Daniel to see if they checked their video surveillance and if any other RVs were broken into. He said that he did not see anything in their video surveillance. I filed a police report and went to the sheriff department and spoke with officer Mayor on the issue, and she gave me a card to give to the manager, Daniel, because they wanted copies of their video surveillance. Went back 11 days later and asked Daniel if he had sent over the video surveillance to the sheriff department and for the name of the officer, he sent it to. His response was I called them and told them he did not have any video surveillance for them and does not remember whom he spoke to. WOW, so he lied to the sheriff department. Something is very suspicious with this whole thing, and they sure showed a lot of red flags to me. How can they be so oblivious and dishonest to their customers, for the condition inside my RV by not saying anything when they called me to let me know the work was done, nor did they say anything when we arrived and went into the office to pay the bill. WOW REALLY! CONS: Suspicious, Over Pricing on Parts, Dishonest, Theft and Security Issues. I HIGHLY RECOMMEND YOU NOT TAKE YOUR RV HERE.

Quick and affordable. They put a 2in receiver on my 2022 Kia Niro EV in less than 40 minutes,…read moreincluding wiring.

What a solid group of guys! Highly recommend this outfit!!…read moreI had a invisible trailer hitch installed and 6 months later some maintenance done. Great crew!!

My wife and I had an extremely disappointing experience here, and the dealership completely wasted…read moreour time. Throughout the week, we had been communicating directly with Kevin (the owner) about a used Lance 1172 truck camper. We exchanged multiple emails, photos, and details to make sure it was worth making the one-hour drive to inspect it. On Friday, the day before our visit, we confirmed that we would be coming down Saturday morning. We arrived around 9:30 a.m., and Martha initially helped us with a few things. We then spent nearly two hours thoroughly inspecting the camper. Before making a purchase, we simply asked to have the camper hooked up to water so we could verify there were no leaks and confirm the water pump worked. At that point, Josh walked by and said, "You're wasting your damn time. You're not going to find anything." I replied that I simply wanted to verify there were no leaks and that everything functioned properly. He then said, "It's sold," and walked away with an attitude, ignoring me when I tried to confirm what he had just said. I went back to Martha to ask what was going on, and she confirmed that a deposit had been placed on the camper the previous day. My question was simple: if the camper already had a deposit on it, why weren't we told before driving an hour each way and spending two hours inspecting it? We had confirmed our appointment the day before, yet no one mentioned that the camper was no longer effectively available. Throughout the inspection, we also had to repeatedly ask for basic things such as the keys, the slide-out remote, and water to test the plumbing. The battery was dead, so we couldn't even start the generator. Every request felt like an inconvenience to the staff. The only bright spot was one employee who was polite, helpful, and appeared genuinely frustrated by how we were being treated. Unfortunately, I didn't catch his name. Poor communication is one thing, but allowing customers to spend hours inspecting a camper that already has a deposit--and then having an employee speak to them disrespectfully--is completely unacceptable. Based on this experience, I will never do business with this dealership, and I cannot recommend it to anyone else.

Pacific Travel Center, Lance Dealer:…read more We bought a 2021 model 1985 and as it was still in build, had the opportunity to do a lot of customization. We love it and also this dealer. Family business with fabulous service and maintenance. 3 seasons of camping with 16k miles of smiles. Can't wait for many more.

They were nice and helpful and they are car guys plus they will answer all questions forread more

Stopped here a couple of days ago because my check engine light came on as I was leaving work and…read moreDavid helped me out. He ran diagnostics, figured out the code was for my coolant/thermostat, filled my coolant for me, and printed a quote for the part I might need if that didn't fix the problem. Luckily, I drove home without any issues and the check engine light has since disappeared. Very grateful for David's excellent customer service, he was super friendly and helpful.