Excellent customer service is rare nowadays, but we found it with Wescraft! We had an appointment…read morefor Wescraft to take a look at several issues/questions with our newly purchased travel trailer. From the moment we pulled into the parking lot, we knew we had picked the right place! The office staff was friendly and had our paperwork in hand, They were prepared for our appointment and we were quickly looking at our list of issues with their professional, skilled technician, Jason. He knew his stuff and went through our list either correcting issues or explaining how things work in the trailer. Jason was patient when we asked follow up questions and did not make us feel rushed at all. We had expected to leave the trailer with them, but everything on our list was addressed and we were on the road, with our trailer, in about an hour. No charge. Wescraft's solid customer service and skilled employees earned our business for future repairs and maintenance on our RV trailer.

Friendly and commutative. Reasonably priced. The receptionist was very patient and helpful.read more

I purchased a 5th wheel RV from them. It was wonderfully cleaned and well presented. There were a…read morefew issues found during inspection which they addressed as promised. When it was delivered to my location, the staff on site during pickup failed to give the transportation company the keys to the RV and it was locked. A call to the company resulted in having the keys sent priority express for next day delivery. All in all it was a good experience and a good buy. It was a good value. I would buy from them again.

We called to have 3 bottom cushions to have new more stable foam installed. They were removable and…read moreI brought them to them on S Tac Way. I did a request in Yelp for Upholstery and they responded quickly within 24 hrs. A few others responded but didn't want to do the work. So we brought them after negotiations and were done within the time frame allotted. I did take the foam out to cold wash and hang dry my covers. I will not recommend trying to even put them back together. We struggled! Lol. After getting them back on THEN we UTube how to.....!!! That way would have been much easier. So now we know. I'm very happy and can't wait to get them back in the RV so I can sit comfortably!! Hehe

I have had a few repairs done by these guys and the service is good... people are nice...but the…read morereason I wanted to write this review is because I discovered that they WENT OUT OF THEIR WAY to do me a good turn. While getting warranty work and some new low point drains; I mentioned that I could not find my awning rod... I asked them to look around the shop because I thought it might have been there. Thats all I did.... they bought one for me and put it in the motorhome. THANK YOU!!!!!!!!!!!

RVER's BEWARE WITH GOOD GUYS RV REPAIR IN PUYALLUP, WA I do…read morenot like posting bad reviews, but I must warn others about this company. Took my RV in to have them install a Hott Rod conversion kit on my water heater. Not sure where they buy their parts, but they charged me $203.95 for the kit, which you can buy the same kit on Amazon for $102.44, and Camping World sells it for $113.29. This is only the beginning with this company, because when we went to pick up our RV, the employee showed us the work that he performed and we noticed that someone ransacked the whole inside, and there were lots of items missing. Asked the employee when this happened and he said it was like that when he started the work on it, which was 7 days after we dropped it off, because they had to order the part. We went back into the office and spoke to the manager Daniel, and he came out to our RV like nothing had happened, and both him and the other employee were both oblivious that it was ransacked. REALLY, the manager asked if we have insurance, and said you must have left a window unlocked, and went around the RV on the other side and sides the window open. WRONG, I do a precheck whenever we go out with our RV, and one on my list is to check the windows to make sure they are closed and locked. Which they were locked when we dropped it off. Later that day I called and spoke to Daniel to see if they checked their video surveillance and if any other RVs were broken into. He said that he did not see anything in their video surveillance. I filed a police report and went to the sheriff department and spoke with officer Mayor on the issue, and she gave me a card to give to the manager, Daniel, because they wanted copies of their video surveillance. Went back 11 days later and asked Daniel if he had sent over the video surveillance to the sheriff department and for the name of the officer, he sent it to. His response was I called them and told them he did not have any video surveillance for them and does not remember whom he spoke to. WOW, so he lied to the sheriff department. Something is very suspicious with this whole thing, and they sure showed a lot of red flags to me. How can they be so oblivious and dishonest to their customers, for the condition inside my RV by not saying anything when they called me to let me know the work was done, nor did they say anything when we arrived and went into the office to pay the bill. WOW REALLY! CONS: Suspicious, Over Pricing on Parts, Dishonest, Theft and Security Issues. I HIGHLY RECOMMEND YOU NOT TAKE YOUR RV HERE.

We had an amazing experience with Andrea and Tim! They replaced the awning on our travel trailer,…read moreand the entire process was smooth from start to finish. Andrea was incredibly friendly, responsive, and made scheduling the appointment quick and easy. Tim came to our home, removed our old awning, and installed the new one we had purchased from Amazon--all in about two hours! His workmanship was excellent, and he was professional, personable, and efficient. Although we bought our replacement awning on Amazon due to a tight timeline, Andrea and Tim also offer replacement awnings and we wouldn't hesitate to purchase from them in the future. We were so impressed with their service that they'll be our first call for any future repairs or upgrades to our travel trailer. Highly recommend!

We wanted to have a new awning place over our slide-out to protect it from the weather. I…read morecontacted this business through yelp. Andrea quoted me the price of the awning which was quite pricey due to shipping costs. I wanted it done so I okayed the project. I got a call from Andrea the next day and she informed me that she had done some calling around and found out that Camping World had my awning in stock and there were no shipping costs involved. They would even go pick it up. I decided to go get it myself. Tim installed it yesterday and it looks great. He is very quality oriented and does a great job. They go out their way to satisfy their customers. I will be using them in the future and I highly recommend them.

I found this establishment at their new location, 13018 Canyon Rd E, Puyallup. I arrived to look at…read morea certain trailer they had advertised on CL. The trailer was in the process of being detailed. It was clean on the outside, but in bad shape on the inside. There was water damage in the bathroom. Fresh caulking everywhere. So we looked at another trailer that the salesman claimed they took in on a trade. There were dealership plates on the trailer and they were not theirs. Then the price was not realistic for the year. No matter what shape it was in. Salesman was a bit smug when he was caught in a lie. I took my cash and left. I've had my fill of wholesale lots.

I received a message from Billie via FB Messenger with an offer to purchase my RV. I accepted the…read moreoffer and since it was Mother's day, he agreed to meet me 'first thing in the morning' with cash. At 11:00am or thereabouts, I hadn't heard from him so I gave him a call. Billie answered (I confirmed that I was speaking to Billie) but claimed that I had not communicated with him and that it must have been his son. I asked for his son's phone number but he refused. He told me that he would pass my phone number to his son and that he would call right away. I waited and the call never came so I sent a message informing him/them that I was no longer interested in selling to him/them. Definitely not someone I'd recommend doing business with.

My husband and I needed to sell our RV due to health issues. I contacted 4 different RV dealers in…read morethe area for information on a consignment. We decided to go with Valley RV Supercenter, not because they offered the highest price, but because after multiple conversations with Nate Weeldreyer in the sales department, I felt he would be the best to work with, and I wasn't wrong. Speaking with Nate I could tell he cared about his clients and was proud of the dealership. He was quick to respond to our questions. offered helpful advice, and always followed up when he said he would. Ultimately they sold our RV in a very short amount of time. From start to finish, Nate walked us through the whole process. We couldn't be happier with our decision. I would highly recommend anyone thinking of buying or selling an RV to contact Nate at Valley RV Supercenter.

I went in hoping for a miracle and got one! Tim Griswold is a fantastic service advisor, he gets it…read moredone! Although Tom VanBell is the tech that knows trailers, sees a problem and fixes it!!! 100% happy and highly recommend Valley RV Supercenter.

Trailer Techs is a one stop shop they go above and Beyond they have worked on all my trailers they…read moredo great work great prices on time and great customer service.Bryan with Trailer Techs is the only person I will call.

Brian came to our house to inspect and ultimately change out bearings in my dual axle boat…read moretrailer. Very pro, on time and transparent on cost. Recommend !

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.