The front office and the Dr are all amazing. I have long term and they do not overbook so you are…read morewaiting. Calls are answered quickly and messages are returned. Dr. Valerie Bustos is amazing.

I just saw dr shah as a new patient and wow I am so glad I came here. I had to find a new primary…read moredr since my old one didn't take my insurance. This place was clean professional friendly and super fast. My appointment was set for 9 am check in at 830 since I was a new patient. I got there early around 810 and I was seen and out the door in a total of 20 min. I'm so glad it was quick since I have a 3 month old with me and she was getting antsy. Dr was amazing took her time with me and I never felt rushed. I'm so glad I found this place I'm already recommending it to my friends :)

I am so happy to be with Ark and Dr. Jeremy instead of paying for high insurance costs. I can see…read morehim when I need him. He is always accommodating and sincere.

Good news thanks to the love and support from Jenn, Dr Jeremy, Hemma, and Dr Kendrick. Ronnie o2…read morelevel is back up to 95. The steroids and cough meds helped. I am eternally grateful to this group. They spent some long late night listening to my worries. They have gone above and beyond any doctor I have ever worked with. If you want a staff that cares. You must go to Ark Family Health. I give them a 100 on a scale of 1-10. Love you all. Keep up the exceptional work.

Great care given to every one of my family members. Very…read morecaring., thoughtful. They are exactly what they are. FAMILY Practice. You are family there.

Dr. Ellis and this practice are top notch! I appreciate that they have truly remained a family…read morepractice when so many others have become automated and corporate. Dr. Ellis always spends time w me, office staff are responsive when I need anything. Highly recommend this group!

My husband has a cardiology issue and was referred to see Dr David Prutzman. I went to his…read moreappointment and from beginning to end it was one of the best medical office experiences I have ever had in my 73 years of living. In a day and age of severe lack of customer service this was a breath of fresh air. Sharon was the caring receptionist and appointment giver. Her wonderful inviting personality started our experience on the absolute right foot. Then there was beautiful Esther who took my husband's vitals and prepared us for the doctor. She was a total joy and such a sweet conversationalist. She made us so comfortable. Then there was Ruby, the doctor's assistant, who with her smile and winning way only heightened this positive experience. Then Dr Prutzman... I cannot express how wonderful he is. He walks into a room with confidence and yet a warmth that is extremely rare. Words elude us in our confidence in him. In fact, I made an appointment to see him myself for a second opinion and will likely transfer to him. This office does things right. And the care is top notch.

I was at this center when i had covid in September of 2021 great doctors and staff and i just want…read moreto say thanks to all of you i am home and doing well and this place has great staff who work very hard to take care of you, Thank You for everything you did to help me get through this.Gloria Miller

I've been seeing Dr. Tolson at this location for two years now. I don't know why dental or doctor…read moreclinics always get such bad reviews. If you read through the reviews, it's the same hoity-toity, uppity-ups complaining about the same shit over and over and over and over and over again. "My appt. was at 10 o'clock. They made me waittttttttttt!!!!!!" I know. We get it. You're some big shot at some fancy ass corporation and your time is money and if the doctor is going to make you wait, then you should be able to bill them! It's the same pansy-ass negative review that we all read over and over and over again for every doctor and dental clinic regardless of where you live. It's as original as their negativity. Listen. All it takes is ONE patient to be late and the entire schedule is thrown out of whack. It's not rocket science. If the dude who's supposed to be there at 7 o'clock in the morning strolls in at 7:08 a.m., it's just going to exasperate the situation as the day goes on. I don't quite see how that's the MD's fault or Summit Medical Groups' fault or Paseo Family Physicians Group's fault. I, for one, have not had any issues with this clinic at all. The horrible virus affecting everyone in the Valley landed on me... coughing... sore throat... stuffy head... congestion... the whole ball of wax. Dr. Tolson always takes time to listen to me before just chucking a prescription at me. He always asks how I'm doing and how everything else is going, overall. The front desk reception staff is pleasant and I even called this morning to see if they had a last minute opening and they did! The waiting area is clean, quiet and comfortable. The MA's (like Tandi) are friendly, accommodating and if/when I do have a prescription - it is filled promptly, accurately and efficiently. I enjoy coming to this clinic and would not hesitate to recommend this clinic to family, friends or fellow Yelp'ers!

This is my second visit within 5 months. I came to check up on a cough that I had but went away but…read morethere's still this lingering cough that occurs from time to time. I didn't have to wait long before I got called back by the MA. She took my vitals and asked the reason for my visit. Dr. Patel came in within 10 mins after. During this visit I felt the process was more rushed than the last. I was quickly seen and "diagnosed". I was told I would be treated for my untreated cough and a follow up within the next couple of weeks if I'm not doing better. My other concerns of anxiety and fatigue was not resolved due to the Doctors recommendation of treating the cough first since it might cure the fatigue and anxiety. I wasn't a fan of the nurse whom, I had the last time as well. She seems too comfortable in her job and uncaring. Banged on the door, talked to someone outside the door, then entered. Said "you either get better or you don't" regarding the medicine I was prescribed, not the nicest person whom works in the medical field.

Dr. Hooley has been my Primary Care Physician for over 10 years; I even filled him to this practice…read morewhen a previous partner retired. He is incredibly thorough, and hugely caring. He spends time with his patients and answers all questions. That leads to the only negative I can say. Getting in to see him results in at least a month wait, or you need to see one of his partner (which are all good as well.) He has two "same day" appointments but to get one is like (in the words of his office staff) "like winning a radio station call in contest" The entire group is good, but Dr. Hooley is far in a way the best!

Dr. Hooley has been my primary care physician for at least 15 years. He is without a doubt the best…read moredoctor I have ever had. He knows me very well and my medical history. I am very fortunate to have such a thorough and caring doctor. His office visits can take some time, but I come away knowing that I have received the finest attention from a first - rate doctor. I am amazed at how he can quote statistics on certain medical conditions and then we discuss options as they relate to me. He has even called me at home in the evening on occasion to further explain something or to make sure I understand how to take a certain medication. His follow up is simply amazing.

I would like to thank Dr. Thacker for many years of 5 star care for me. I have since moved far…read morefrom the area, but I can't say enough about his kindness, caring and I always received the right treatment from him quickly, the first time. The office staff was also very compassionate and caring. If every doctor were like him, the world would be a healthier, easier place. Highly recommended.

The place was nice and clean, but the Doctor Called Rakesh Patel, he never did answer my questions…read moreproperly or addressed my concerns. Al l he cared about is looking into the camera in the room and speaking down to me. He kept trying to talk me out of additional blood work and additional test through a specialist. He was relying on old blood work that I brought from a different doctor. I quess , Honor health my get a kick back from my health insurance. Who knows today. I always like to leave on a positive note. The place was clean and good parking for the car.

If I could give zero stars I would I'm a manager and received a dr note from an employee called to…read moreget information as per the note says questions or concerns please call note also didn't have the doctor name just a signature I call and ask a simple question they tell me they can't tell me any thing because of hippa then why did you put call if I had questions as well as go and tell lies to the persons mother they like to start shit and drama out side of the office I'm a health care professional as well and the way the conduct business was very unprofessional I would recommend going somewhere else

Prior to becoming a patient of Dr. Shah I had been with my primary for 9 years, due to numerous…read moremedical problems I'm very picky about the doctor I go to for care. I saw 5 different doctors before finding Shah and I couldn't be happier, I live all the way in Avondale but the drive is more then worth it. Not only does she have an amazing bed side manner, compassionate, thorough, but her staff is amazing too. They also follow up to see how you are doing which even my doctor before her never did. Every time I've been there they have greeted me with a smile and made me feel comfortable. I plan on being a patient of Dr. Shah's for years to come and have not only recommended her to others but I now bring my daughter who was with her primary for 5 years, to see her as well.

Booked me for an appointment BEFORE THEY WERE EVEN OPEN. Nobody showed up…read more Poor quality communication.

If you make an appointment here, expecting to see the "Best of Phoenix doctor", just forget about…read moreit! You'll be shoveled off to a "physician's assistant'. You will not get to see the "real doctor". Wouldn't you expect the MD of the office to personally do your first exam and then pass you off to a PA?? I did! Silly me! The only time I saw the MD was when I pulled up in the parking lot and saw him walking in the parking lot. Best of Phoenix MD???? No. Front office was great, nothing done about my insomnia. "Take some melatonin". Good luck!!!