Chislers It's not the amount of money for the copay, it's…read morehaving to pay a copay at all for a stupid two minute phone call. I'm curious how many people have had to pay for a return phone call to tell you when your test results would be available??

Since the age for colonoscopy was changed from 50 to 45 I've been dreading it. When I turned 45 I…read morewas dreading it. Then I turned 46 and figured I better get it over with. I was having some issues I won't get into plus family history that made me finally face the music. I'm writing this review to let you know if you're the age for a colonoscopy or soon to be the age, DO NOT STRESS OVER THIS!!!!!! THERE IS NOTHING TO WORRY ABOUT! From start to finish it was simple and honestly no big deal. I have a PPO and can go anywhere I want but my doctor referred me to Dr. Duke Nguyen since he's located in the same Memorial Care center he is. Figured easy enough. The staff at Orange County Digestive Care (located 3rd floor Memorial Care Building) was super friendly and always answered the phone quickly so I'd go back and recommend them. I made my appointment and they got me in the day after Xmas for my initial appointment which was a few days after I called. I met with Kimberly A. Pinckney, PA-C. She was so friendly I didn't hesitate to answer all the embarrassing questions about pooping habits. After talking about issues and answering questions I met with another lady who scheduled me for 3/7/24 and went over the prep. Initially I was happy it was 3 months to wait but I stressed really bad for 3 months. Again, DO NOT STRESS LIKE I DID! DO NOT STRESS! Fast forward 3 months. Week of your appointment I highly recommend eating low fiber foods and easy to digest bland foods. Stay away from beef, raw veggies, seeds, nuts, and high fiber stuff. Day before the appointment all you can have is clear liquid. I was surprised I didn't get hungry at all but I think my low calorie week of bland foods helped prepare my stomach. I also drank tons of water all day. Luckily my insurance paid for the split dose "suprep" which is two liquid 6 ounce bottles you mix with 16 ounces of water. 6pm night before my adventure started. My wife told me how horrible the prep tastes but I thought it tasted sort of like Tamarindo candy. Salty, sour, and sweet so I kind of liked it. I drank down the mixture followed by 32 ounces of water as instructed. 1.5 hours went by and I was questioning if my dosage was defective. Then for the next 3 to 4 hours my body turned into a what I can only describe as a fecal water cannon. What came out of me defied logic. The good thing is there's zero stomach aches or urgency. I assumed it was going to be like food poisoning but your body is just filling up with water and blasting your pipes clean. I had no issues getting to the bathroom, no running needed. Also you get breaks between visits so it's not non stop. I highly recommend you have wet wipes since you'll be wiping A LOT and cleaning supplies because you will utterly obliterate your toilet bowl. Next morning at 4am was round two. I didn't enjoy the flavor this time since I knew what was in store. Round two kicked in about 15 minutes. Since there was not much left it was just endless water blasting until I was sparkling clean. So yea..... going to the bathroom over and over and over gets tiring but just know you're not going to feel sick or anything. You're just going to be turned into a human water cannon and if you're like me texting jokes to your friends about it. They also time it and cut off your drinking time so you'll be fine when it's time to leave for your appointment. Day of the procedure WAS ABSOLUTELY NOTHING. Every single employee at Memorial Care were so friendly I was at ease the whole time and honestly ready to get it over with. I arrived, put on my bare assed gown, and got into bed. I've never had an IV before so was worried about that but it felt no different than getting my blood drawn so that was another example of stressing for nothing. Dr. Nguyen quickly went over what's going to happen, anesthesiologist gave his speech, and I was wheeled into the room. Literally it went like this: Propofol which looks like milk was injected into the tube going to my IV and the guy said "This might feel cold". I watched it hit my hand and I said "I don't feel anything.....". Next thing I know I hear "are you awake?" which I reply to "huh?". Then I'm told I'm done. It's over. It's like a light switch was flipped off and on and it was over. Crazy stuff. Dr. Nguyen then let me know he took out one polyp and the issue I went in for was nothing to worry about. Even got color photos of my innards to look at. Two weeks later I was told my polyp was not cancerous but because of the size of it I'll have to return in 5 years. Good thing is I know not to stress over it. This was easy. Get it done. You have nothing to worry about. I convinced my co-worker who was 5 years past due and he had his last week. He said it was easy too and we traded humorous toilet stories. GET YOUR COLONSCOPY DONE! DO NOT STRESS ABOUT IT! DO NOT WORRY ABOUT IT! IT'S AN EASY EXPERIENCE!

Great dr very detailed on information answer all my questions. I was not worried at all.read more

Dr. Truong is the most caring GI physician! He helped my son while he was in the ER, and on a…read moreSunday, he personally came in to make sure my son was taken care of. We are so grateful for his compassion, dedication, and kindness. Truly an exceptional doctor!

Amazing Doctor and Staff. He is extremely knowledgeable and persistent in locating the problem. I…read morehighly recommend Dr. Arenez. I would give 5+ stars if I could.

Dr. Aranez, is great! He has a great bedside manner. Plus, he listens to you. Always willing to…read morehelp. He will respond to your messages .

Great Doctor. Listened to my concerns and offered good feedback. Would highly recommend.read more

Extremely Poor Experience - Would Not Recommend…read more I had a very disappointing experience with Dr. Farhadi. From the beginning of the appointment, I explained that I've had chronic constipation for years--at times manageable with occasional laxatives, but recently worsening to the point where I now rely on them weekly, with decreasing effectiveness. Instead of offering a thoughtful or compassionate approach to explore possible root causes, Dr. Farhadi spent the majority of the visit explaining why my current efforts--such as hydration and dietary changes--would not help, without providing meaningful alternatives. It felt dismissive and unproductive. He performed a rectal exam without explaining what it would involve beforehand. As a healthcare provider myself, I understood what to expect, but it was concerning that he didn't walk me through the procedure. I can only imagine how distressing that would be for someone without medical knowledge, as it is a very personal and invasive assessment. After the exam, he abruptly left the room, offering no time for me to ask questions or discuss anything further. He ordered an abdominal X-ray, which he explained to me showed no major blockage but only showed stool buildup which he told me would explain my discomfort. I thought this was somewhat silly that I could have easily told him, as that was the entire reason I sought his help. His follow-up message recommended Miralax and attempting to use the restroom at scheduled times. When I reminded him that I came to his office because I'd already been relying on laxatives and wanted to find a root cause to avoid long-term dependence, he simply replied that most cases of constipation are idiopathic. This felt once again like more negligent care. While some cases may be idiopathic, reaching that conclusion after a single static image and no further testing (e.g., for motility issues, SIBO, microbiome imbalance, or inflammation) is not thorough care. Overall, Dr. Farhadi showed poor bedside manner, left no time for patient conversation, and took a superficial approach to a complex issue. I would not recommend him to anyone seeking thoughtful or investigative gastrointestinal care.

You can trust this company's knowledge and good work. They are a local business here in HB for many…read moreyears.

I have had some negative experiences in healthcare, but Dr Han did not disappoint. She is the best…read moreGI doctor I've ever had.

He's not honest. He…read morewas my second opinion so I knew going into it that you can get endoscopy and colonoscopy done at the same time without a doubt and I've had it done before. He told me insurance nowadays don't want the patient to get it done at the same time and the facility with charge $150 fee. He said they want to be paid more so it is encouraged to do them separately. This means I will be put under anesthesia twice separately. I called the insurance and I call the facility. Neither of them said that was a thing. In the end it was the doctor who wanted more money. No wonder he kept breaking eye contact and looking down when he was telling me this. I had a sense something was off.

I would recommend Dr Saini. He is very caring and takes his time with you. I felt confident in his…read moremethod of treatment for my health issue. The staff is great, very helpful & courteous,

Dr. Argueta was extremely professional and helpful. He has a great attitude and is willing to…read moreanswer all your questions until you're done asking them. I highly recommend him for all your G.I. needs. HOWEVER, be aware that United Medical Doctors to which Dr. Argueta's office belongs, has horrible customer service and their billing system is one of the worst I've had to deal with. Instead of mailing a traditional bill to your mailing address (they DO have that), they text your phone and send an e-mail, both of which send you to their patient portal where there is NO "Pay Now" button nor can you access the invoice they should have mailed to you (then why direct me to that web page?) It is "locked" so you can only see the amount you owe. The web page directs you to a phone number where you are ultimately told you can't pay over the phone (then why give me the phone number?) and it point you to ANOTHER web page where there's finally a pay link. It takes you to a basic "fill in the credit card info" page where you can finally pay the bill. Way harder than it should have been. I still don't have an invoice for my records, only a confirmation that I paid an amount via my credit card. Will it be applied to my account? I don't know. I should add this was a bill for an office visit in May 2024 and they did not notify me I owed anything until June, 2025, over a year later! So, Dr. Argueta is great but the United Medical Doctors' web pages and payment system are horrible. Sadly it makes me not want to return to this office should another problem come up. 5 stars for Dr. Argueta and ZERO stars for United Medical Doctors.

Dr. Argueta is nothing but professional and knows his scope. This was my 3rd scope in 18 years, and…read moreI rate him as top in field. Clear communication, attention to detail. Very highly recommended and trusted physician.

It started off well. I had a consultation appointment. I then had a colonoscopy and an endoscopy,…read moreon October 1, 2025. I went to the follow up appointment 2 weeks later. I was told I had Pylori. A stomach infection. He prescribed three medications. I deliberately reminded the doctor I take Methotrexate. Many medications do not interact well with Methotrexate. He said it was fine. I picked up the three medications the next morning. The pharmacist said I should not take these medications. I told her the doctor said it was fine. I should have listened to her. I had lunch and took one of each pill. By 4.00pm, I thought I was going to die. My heart was racing, sweating, shaking, severe nausea. Dry heaves. I'm a widow, and there's usually no one here at that time of day. By a miracle I had a friend here that day. He wanted to call the paramedics. He got me water, and sat me down in my hay barn, as I couldn't stand up. I was terrified. I drank a bottle of water. He managed to drag me to my house and by 4.30pm, I was in bed. I'm diabetic. I had no dinner, and took no meds. I've never felt so bad in my life and I'm 77 years old. I kept drinking water to flush the meds, most of the night. I called Dr Shen at 9.00am the next morning. The person I spoke to, said she would send a message to the doctor. That was 2 weeks ago. I never took another pill. I spoke to my GP, who said not to take them. Dr Shen, or anyone from his office, never called me until yesterday. October 28, 2025. I had already made an appointment with my previous gastroenterologist whom I should have gone to in the first place. I went to Dr Shen as he was local, and I could avoid the drive to Orange County. Big mistake. It wasn't even him calling, but someone in his office. I told her I wasn't interested in anything they had to say, as they abandoned me two weeks ago. I'm disgusted with the lack of compassion or any communication. I was just a number on their conveyor belt. I'll never go back there. I have all the reports which I will give to my original gastroenterologist and move on.

Very good Dr. Explain everything and had the patience to repeat what ever you don't understand. I…read morehardly recommend him.

My wife had an appointment for a colonoscopy. The office said the doctor only had an online…read moreappointment available. We did a ton of paperwork online, but it seems like they never looked at what we submitted. They called my wife asking for the same information we had already filled out. The very rude woman named Mary Grey (not sure if that's her real name) had extremely strange behavior on the phone. She yelled at us and even threatened to cancel the appointment. I understand she might have problems at home or some mental health issues, but I can't believe they would hire someone like that for customer service.

Dr. Farivar was the first and last doctor I met. He was very nice, and he wasn't in a hurry. He…read moretold me how it will be and it was seemed the surgery went well. I don't if Dr. Steinhauser talked to me, but it she did, I don't remember. It seems she did a good surgery. I've had some surgeries in my life, and the office or doctors contacted me and see how I'm feeling. But United Gastroenterologists (doctors or the office) didn't contact me the next or two days to see if I'm feeling well, or if there were questions or other else. I didn't have any conversation in the surgery room. The nurses, in my "room" waiting to the surgery, were very nice. I remember the person (last name: Chou). My daughter said Dr. Steinhauser was in my 'room', but I didn't see her or she didn't talked to me. I have to say that a couple office persons hanged up my phone call because they said they couldn't hear me. I'm DEAF but I have a cochlear implant and that gives me sound. I'm the deaf person and I heard them, but they couldn't hear me?! "Shaking My Head!!" ~Jill Serrao

I can't believe it has been this long and I have failed to give Dr Zelner his well deserved praise…read more He showed up in my hospital room one day about 7 years ago. I knew immediately that he was a true gentleman. Not only are his bedside manners impeccable but his skills and knowledge match the man. It's my honest opinion that he saved my life, a few times. Let it be said my gastrointestinal tract is as screwed up as they get and thanks to him and Dr. Simon Lo, from C.S. I live a fairly normal way of life. Dr. Zellner surrounds himself with a fabulous staff as well. NEVER have I been treated with anything but kindness and respect. Guys, in case I've never told you, THANK YOU!!!

I've been a patient of Dr Zelner for over five years, and he is the reason why my stomach pains…read morehave subsided. He really cares about his patients and will go to the moon to figure out the root cause of their distress. I really appreciate all he's done for me!