Zbylut Motor Works has been our go-to garage for years, and they consistently provide outstanding…read moreservice on our German cars. The technicians are highly skilled, detail-oriented, and clearly take pride in their work. The prices are very fair for the quality and reliability they deliver, and the turnaround time is always reasonable. Our cars run beautifully thanks to their care--highly recommended for anyone driving a European vehicle.

Vehicle brought in and was diagnosed within hours. Picked up same day. Similar experience as last…read moretime. Ease of mind and quality service goes a long way. Thank you again. Rob McAllister Amherst

They did a great job with my 2016 Honda CRV And even excepted a Groupon coupon for the job and did…read morenot charge me a penny extra. The atmosphere is friendly and have a very comfortable large safe waiting room. The best was the front end guy is great. He should actually be selling cars he's got a great personality I would probably make a killing selling cars. Thanks guys I'll be using you again, Ryan

i brought my truck dodge 2500 diesel 2001 to get an estimate on takeing off after market fuel…read morefilter assembly, lift pump and what ever else had to be taken off to bring it back to factory. I paid them $55.00 up front they have never called me and I've been down there 3 times and I haven't got the estimate I told them I wanted my $55 back last time down there 45min. drive they where suppose to call to settle this problem, I told them it's in another garage being taken care of the service manager was polite but not the one who I dealt with. thanks bill phelps

We needed to have our car towed. The first place we chose scammed us. Koch's was fast, fairly…read morepriced and professional. They really helped us when we were in dire need. Definitely recommend.

I lost my car in a flash flood and Koch towing got it out once the water receded . They towed to…read morethere lot. The a couple of days later I stop by to salvage what was left. The staff was nice courteous. They offered paper towels to me when I need to clean off the dirt that got on me while digging through my car.

Mike found the SUV of my dreams and went above and beyond to make sure I got it. My Husband said he…read morewas great to work with and we would definitely buy from him again. he went out of his way to make sure my 4 runner was perfect before we picked it up.

Bought a 2015 Honda CRV with 141000 miles on it at R$M in Orange MA. Still very happy with R&M and…read morethe CRV! Still running like a top it will be a year this May 2026. Thank you Mike! Scott Serewicz

Rau's gave me a second opinion whether my car needed to be retired. It was short procedure to lift…read morethe car and check out the extend of the rust. The verdict was indeed the same as that of my long-time mechanic. The verdict was "indeed, .beyond repair". Rau's did it for free. A friend had recommended them as her trusted mechanic, whereas I had never before any dealings with them, except once: I was in their vicinity and had locked myself out of the running car! They came within a short time. My road-side insurance covered that incidence. In any case, Rau's and staff seem well regarded locally, and I trust, helpful to anyone in need.

Awesome mechanic. Friendly, reasonable rates and honest. Only problem is they are so busy because…read morethey are that good.

My wife had a fender bender in her brand new mini van, they replaced the bumper with a perfect…read morematch and did it so fast! I would definitely go back if I ever have any more body work in the future!

I can't even describe how wonderful these people are. They do great work and will give you cheaper…read morealternatives for your repair. They have been so kind and honest with my friends and I. They do great work and at competitive rates. They will tell you the truth every time. They just helped one of my friends with the easy fix verses the expensive full repair and then tried to under charge her. She gave them 100 dollars and drove off before the owner could protest and give it back. You will not go wrong with them. They are good people who work hard and do quality work.

I've gone here for years to get my annual vehicle inspection. In some cases I've had a minor issue…read morethat needed to be taken care of and they allowed me to do that and come back rather than get an R sticker. I go out of my way to use them every year.

I brought my car in for a new starter. 27th Things went well and I was even picked up at home by…read moreBenny Rubin, the owner, once my car was done. I took off for vacation and didn't drive my car for a few weeks. Upon my return, my car was having issues starting up. I called the shop on March 30th @ 09:47 and spoke with Katie Williams. She told me to come in in the afternoon after 1:00pm because the mechanics took a long lunch between 11:30-0100. At 02:30 I arrived with my son. Katie immediately starts speaking rudely demanding to know why I was coming in at 2:30 and why I didn't come in that morning. I reminded her that she told me to come in at that time and I was following her directions. Katie then tells Greg to go look at my vehicle. He orders me to pop my hood, checks the cable connections to my battery and tells me everything looks fine. (This is his expert advise?) I tell him that a few weeks ago I had the starter replaced by them and that my car only starts sporadically. He says to me that I need a brand new starter and he doesn't believe me and I must pay for a new one. I inform him that the owner will remember me since he gave me a ride the last time I was there and I will wait for his return. Greg demands to see the receipt from that visit. I ask if the office keeps records of the work they have done in file. He doesn't respond and walks away. I park my car and wait for a minute then decide to drive home to look for the receipt. At home I call Katie and ask if they keep records and if she can make me a copy for me. it. While I have her in the phone I tell her what happened with Greg Williams outside. Unbeknownst to me, Greg and Katie Williams are married. I also try and pin her down and make her tell the truth about when she told me to come in. Of course, honesty is not her strong suit. I return to the garage to get a copy of my receipt and to speak with Mr. Rubin about them fixing their mistake. When I walk into the office there are three other people in there along with Katie. When Katie reaches to hand me the receipt, Greg Williams comes storming into the office, raging and yells "GET YOUR FUCKING CAR OUT OF THE FUCKING WAY RIGHT FUCKING NOW YOU FUCKING BITCH. RIGHT FUCKING NOW OR I WILL FUCKING TOW YOUR FUCKING CAR YOU FUCKING BITCH!" Floored, the three other men quickly walk out of the office as I say to him, "don't talk to me like that". He responds by showing even more class and cussing all over again. He then runs out of the office and steals my car. I asked Katie for his name and she refuses to give it to me. At this point I still did not know they were married. I leave the office thinking I was going to sit in the safety of my car until the owner returned. However, I cannot find it. Greg returns, and then starts assaulting me. Katie comes out of the office and says she is calling the police. I am grateful because I know that Greg will be arrested. However, she was lying (again) and never called them. Greg continued to verbally assault me, flexing his muscles to physically intimidate me, spit in my face, breathing his horrible breath on me and pushing his face and disgusting body against me telling me he was going to eff me up. During his rage Greg stated that I should have a man beat me like he does his wife. During this time the owner walked in and had to get Greg away from me. Benny Rubin, the owner, had to physically step in front of Greg and push him away from me in order to protect me. (I later found out that Greg lives in Benny's house and Greg's parents abandoned him. I can see why). Anyone that would allow an employee to work for them that behaves like this is not a business that I would encourage anyone to patronize. Classless, despicable, dishonest, rude, abusive and unsafe are some of the words I would use to describe this business. When I finally got my car back the next day, I found this: -They had punctured a hole in my gas tank -Poured gasoline on the inside of my car -Piled trash in my car -Disassembled my brake lights so drivers behind me wouldn't be aware of when I stop. (Hoping Me and my children would get in a fatal accident perhaps?) -Punctured holes in my evap lines. -Stole valuables from the trunk of my car. (Obviously helping themselves to whatever they wanted while disassembling the brake lights) -Broke both levers to the trunk and gas tanks. -Stole Auto Registration and Plate (tag) Registrations. This shop goes far beyond being unprofessional, they are illegal and dangerous, putting safety & lives at stake. ***The above mentioned is not an inclusive list and further details have been left out pending litigation.**

Great, prompt service during an auto-related hassle. Appreciate their calm demeanor and helpfulnesd.read more

Would rate negative stars if I could. They used to be my go-to for tows. Then one fateful day my…read morebeloved car was rear ended. The police asked me to call my preferred tow service, which at the time was them. After it was towed to their lot, I went down and said I wanted it brought to my mechanic's shop, who offered to store it inside while waiting for the adjuster to see it. The guy in charge had the audacity to try and tell me "oh, it's going to be totaled (spoilers: it wasn't), and that it had fluid leaks (from a rear end collision). Of course, all he was after was collecting storage fees in his open lot in a scummy part of town. I was livid and demanded it towed to the shop. Don't dare toy with my emotions. I will NEVER, EVER use them again.