We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

We've had REAL Star managing multiple properties for us over the last year and a half. It was very…read morechallenging finding a property manager to manage our properties because there weren't really great reviews in the Temple/Belton area and we didn't know who we could trust. We didn't want tenants having issues with non responsiveness and we didn't want mismanaged properties. We feel that REAL Star has been fair to both our tenants and us as property owners. We literally don't have a single complaint. They ALWAYS respond promptly and do so with a pleasant demeanor. To expedite repairs for our tenants we have designated a set dollar amount for repairs. If any repairs arose that are below that amount they take care of the issue promptly and email us to notify us (no approval needed). If it's above the designated dollar amount they notify us regarding the needed repair for approval. We receive monthly statements regarding all activity pertaining to our properties. This property management company is worth every single penny. I can't recommend them enough.

I am a home owner. My neighbor is a renter for Real Star Property Management. I have been in…read morecontact MULTIPLE times about their tenants behavior and they respond back, "as long as our tenant up keeps the property and pays his rent, there is NOTHING else can do about his behavior". My neighbor has, 3 weeks in row, hit my city garbage cans with his truck (he parks on the curb in between our two homes deliberately because his driveway and other side of driveway stay emtpy), backed into my car, has moved my city garbage cans from resting under/on his truck, and has been CT'd from my property but continues to trespass. Real Star Property Management has done nothing to stop this behavior from their tenant because he simply pays his rent. How is hitting my car not a lease violation? How is flipping my camera off not a lease violation? How is trespassing after being CT'd by Police not a violation? How are all these things appropriate behavior for Real Star Property tenants? How is a registration 8/25 parked on this property not a violation? How is my tenant parking close enough to my driveway where he is covering my concrete that starts my driveway, not a violation? If I were allowed on this website to post pictures... I have pictures of truck on garbage cans, neighbor and girlfriend (who i believe is not on the lease due to her registration being 10 months invalid) trespassing, neighbors' moving my garbage cans, and pictures of the invalid registration and neighbor flipping me off through my camera. I have videos and images that has all been shared with Susana with Real Star Property Management. She has decided it be best they do nothing because he pays his rent. He only cows his lawn two times per season. I know this because he is my neighbor and I can hear his mower and weedeater so, therefore; he does not up keep his lawn like Real Star Property thinks. His christmas tree from 2025 stayed on his lawn curb for months. I do not know how Real Star Property Management can not do anything about this being that it is on going. He was CT'd, that did not stop him. He was supposedly spoken to by Susana, that has not stopped him. Real Star Property Management, take action and tell your tenant to park on the otherside of his driveway or in his driveway. He is CT'd from my property which means, stop blocking my property with your truck and then trespassing to unload your groceries.

Phenomenal service by vets. My highest recommendation. Quality serving by nice and friendly…read morepeople.

Terrible property management skills! Gardner also had a flat tire! Never followed thru with…read morerequests! And no commutation for days no wonder you are out of business! Terrible, Terrible, Terrible,Terrible,terrible..........

Christophe has been an amazing person to work with in buying my home and my last rental. He's very…read morecommunicative, punctual and respectful. He is a great relator and I would highly recommend working with him. He has gone above and beyond for me. I truly appreciate him! -Kristen Spradling

I don't understand how you're even in business. If I'm calling to inquire about what rents are…read moregoing for and you can't even give me a ball park and your response is that that's only information for your clients, how do you expect to bring on new clients. I gave you a specific address with bedroom count and condition is turn key but still reluctant to provide market knowledge as the "professional" in the area....

It's not the best or the worst company; it's just average…read more A few things I don't particularly like about this company: 1. Shared maintenance fee - I believe taking care of normal wear and tear situations should be on the homeowner & not the tenant, especially when I know I'm not doing anything to purposely damage the home. If I were a homeowner, I'd incur all costs associated with normal wear and tear of my home. With this company, I have to pay every time a maintenance person comes out to repair an issue that likely existed before I rented the place. It just seems like another way to nickel and dime tenants already paying exorbitant rent prices and just trying to keep a roof over our heads in this terrible economy. 2. No contact with the office after 12 - You can't reach anybody in the office after 12 and have to wait the next day BEFORE 12 to be contacted by company staff because everyone is out "checking on properties" after 12. What kind of company doesn't have a receptionist in office to answer phone calls during business hours or some other type of communication portal where tenants can reach staff for general, non-maintenance related questions/issues? Then, when you do speak to someone, sometimes you don't get a thorough explanation that helps you understand what you need to do as a tenant or a response that seems like the company cares about you as a customer or person. If I could've found a comparable rental with a different company within the short amount of time I had to move, I would've. I believe there are better options out there when it comes to rental companies.

Charolette Williams was our agent, she was very patient with us to help us find the right home for…read moreour family and she negotiated the right deal for us, as well. I highly recommend her!

Charolette Williams is our buyer's agent and she represented us very well! She was able to…read morenegotiate a great deal and continued working to get the best for us through the day of closing. We are thankful to have had her in our corner!

They were the management company for our Homeowners Association, until our HOA voted to fire them…read morerecently due to nothing being done other than collecting our dues and collecting fines for overgrown grass. Do not recommend.

Dishonest and unprofessional. They have refused to return a security deposit after 6 years of use…read morebecause the floors were not vacuumed after moving out, thus allowing them to "claim" $700 in cleaning damages. This after I paid out of pocket to paint the entire interior, tear out the 10-year-old urine-soaked carpet, refinish the hardwood floors, and replace kitchen linoleum at no cost o them. Be wary as they do not follow their own rental agreement policy when it comes to deposits, and are willing to go to court because they assume a renter will not have the money on hand to hire a lawyer. Predatory slumlords in Temple, Texas.

What a great team of Realtors! They are always looking out…read morefor their clients best interest and always pulling together to help each other out!

From the owner: We specialize in people. Our philosophy is, “If you take care of people, the rest will take care…read moreof itself.” We focus on our clients and their needs. We want to make the process as smooth and painless as possible. There will always be hiccups and things that come up unexpectedly, but that’s why we are here.

They really care about their residents and want everything working properly and safely. Very quick…read morein responding too! Much better than my old property manager!!!! Pierce is great! Honestly the whole staff is !!

I greatly appreciate Ryan taking the time to make this right. I understand at time we can't…read morecontrol what property owners do, but I am very happy that Ryan has kept in communication and continued to update me on this matter.

Great Company and great people. They always handled repairs quickly. Communication was great,…read moreduring lease renewal the price increase was moderate and fair.

Pro Manage did well at getting to repairs quickly. But beware! You WILL NOT get your deposit…read morereturned in full no matter if you leave things much cleaner and better than when you arrived. We had to buy parts to even be able to cook on the old range in the house. Then they kept deposit money because the oven wasn't perfectly clean. That is after I spent hours trying to get it clean enough for us to even be able to use it!!! Left the place much better than we received it and they charged us anyway!!!! They were rude when we asked for the deposit back. Won't rent from them again!