I am a retired insurance agent with 34 years in the life and health industry and I have never seen…read morea company so disorganized and limited in answering what I consider simple questions. A. Written correspondence comes out of Clinton Iowa. When I googled to find the largest employers in Clinton, Iowa. Wilcac does not even register on the list and the last employer on the list had 14 employees! Yet, Wilcac shows domicile in Lousiville, KY. Riddle me that batman? B. Filed a claim and sent all the paper work requested in return receipt request - arrived July 14th. l called Wilcac and the only information I could obtain was that it took 10 business days to process. C. Called on the 28th of July and was instructed that their system was down. D. Called on the 29th of July and was instructed that they were running behind. Rep said I needed to send in information. I asked the rep to look at the cover letter that packet of completed forms and death certificates that should have been scanned in. Rep came back and said everything was there but the claim was in processing. I asked to speak to someone in processing and was informed that processing does not talk to the public. I then requested to speak to the reps supervisor. When the supervisor did get on the line I was provided no answers just the same - we're running behind. E. I called again on a August 7th, same song and dance from WIlcac rep. I asked for a supervisor, no supervisor available. Request supervisor to call me back when a supervisor was available - to date no response. F. I received a letter from Wilcac on Friday afternoon the 7th of August dated July 6th - standard letter with another death claim form asking me to complete it and send it in. G. On Saturday the 8th of August I received two letters from Wilcac. One notified me that they were processing the claim. The second letter notifying me that they needed a certified death certificate with the cause of death, manner of death, date of birth and social security number. I checked the insured and primary beneficiary death certificates that were sent in. All information was included although I do not see what difference cause of death and manner of death have to do with a claim of death? I can tell you this from 34 years of insurance experience. It is my conclusion that this company is ran by a group of juveniles whose primary objective is not to process paperwork in a timely manner but to quantify their position by finding hurdles to delay the process and avoid providing answers to claimants who deserve and desire answers. An insurance company is only as good as the people who work and represent the carrier and Wilcac Life Insurance sits at the bottom of the barrel. If I could give no stars I would. FYI - Wilcac is owned by Wilton Re Holdings Ltd who also owns Texas Life Insurance Company. I suggest avoiding both insurance carriers at all cost. Life insurance is for the insured providing a benefit to the listed beneficiaries, not for the benefit of the carrier.

I can't believe they are a legitimate business. I tried to submit claims on behalf of my Mother…read morewho had terminal cancer. She had a cancer policy that she bought many years ago from another company and I guess her policy was sold to Wilcac. They made it impossible. A regulatory agency, State or Federal, needs to shut it down for fraud. It is not a legitimate insurance company. Incompetent customer service was the first layer or fraud.

rates were ok but calling gets you disconnected…read morecalling again gets you a parrot telling what you already know letter was no specific what premium renewal period was and you have to contact matrix direct not AMgen for renewals

American General Life has no problem collecting your payment each month but they can send notices…read moreand when you have a questions there is no number to call back on the paperwork. We have been trying to change the ownership on two policies for over a year so we just gave up and left it the way it was. These are two policies my Mom took out on my now adult children because she is deceased. You have to search to find a good number to call back sent in all the required doc's and they still have not been changed. A total nightmare.

Richard D Melzer is an amazing agent. He checks all boxes as to being efficient and personable at…read morehis job. AAA is very blessed to have him as their employee. Richard, Keep up the great work and many years of success at what you do so effortlessly.

From the owner: The experienced insurance agents at AAA Insurance provide members with peace of mind, total…read moresatisfaction and exceptional value. We offer car insurance, home insurance, life insurance, AAA Membership and more. With insurance through AAA you can have the same peace of mind and protection provided by AAA insurance companies for the past century. As a member you can save even more with our products, services, discounts & rewards. Feel free to call or drop by so we can decide together the right coverage for you and your family. See how much you can save today with a hassle-free car insurance quote and home insurance quote today! We look forward to serving you.

They owe me 12.00 and I still dont have my refunded money back. The prices are higher woth direct…read moreinsurance.

From the owner: At Direct we make getting insurance quotes and coverage quick and easy. Get a free Direct Auto…read moreInsurance quote today! Visit us online, in one of our 400+ local offices, or call 1-877-GO-DIRECT (1-877-463-4732) to see how you could save money on your car, motorcycle, and life insurance. We provide you with the coverage and services you need at a fair price and welcome all drivers to apply for coverage, regardless of past driving record and credit history. Terms and Conditions may apply. At Direct, we get you auto insurance you can afford with the respect you deserve: Life Made Easier. Choose how to connect, quote or purchase a policy: at one of our locations, by phone or online. Customizable payment plans and due dates. Dropped coverage? Welcome-back coverage with no penalties. No checking account or credit card required to get coverage. Customer service available in-store, online or by phone. Low rates, an affordable price no matter past driving record and credit history. Quick claims

I recently had the pleasure of working with Ekadi Insurance for my homeowners insurance. Dele was…read morevery knowledgeable and available to answer all my questions in a timely manner. I highly recommend Ekadi Insurance if your are looking for a insurance agency that puts their clients 1st.

Fantastic experience with these guys. I had any questions answered & I was given many different…read moreoptions for the needs I had for my insurance. The best part for me is when I had a question about my home insurance transfer & my escrow account I was given the answer & that's when my agent was out of office. He also followed up with me a couple of days later to make sure any issues had been taken care of & that's just him following up without any other type of phone call from me.

In a nutshell, if you need insurance, you should call this outfit. You will be glad you did…read more When it came time to renew all my coverages, I'd heard about Erie, so when I called around to get competitive quotes, I included Erie in the pack. As it turned out, I got the best quotes from these guys. Owen Zdunski, the owner, helped me with a ton of questions I had, and then gave me a bundled quote that even beat Travelers and USAA (my two lowest quotes from all the others) by quite a bit. I liked talking with him because his explanations were clear and he was willing to "check with the home office" on issues he couldn't answer immediately, doing so and getting written answers back to me quickly. He was happy, humble and helpful. You will enjoy talking with him too. Also, I HAVE NO IDEA WHY YELP SHOWS ME TO BE A CALIFORNIA RESIDENT. I am not. I live in Brentwood , TN.

I've been with State Farm since i started driving some 40 years ago. Although I wish rates were…read morelower as a whole, I couldn't be happier with the representatives working with me.

Bobby and Denise are so attentive and customer focused. And they always come through with…read moreeconomical solutions!