I was disappointed with the club. I was a member for a few months with a good deal and had planned…read moreto come back in the winter if there's another good deal. The advertising for non member events are very restrictive and former members are excluded from non member events. I was informed over the phone by Jason and I think that its false advertising that its open to non members with unwritten requirements. There are some good deals in the winter and the gym was clean but once you are not a member, some of the staff do not appear to be very friendly or have customer service skills. I guess they don't want my business or return business again. I want to be part of a club where the staff is friendly and helpful whether or not I am a member.

They advertise free one day experience at gym . Then they charge you $35. Be aware of their false…read moreadvertising.

I decided to join Mode because I was tired of big box gyms and wanted a boutique experienxe. I took…read moreadvantage of my complimentary fitness assessment included with my membership and was paired with Trever. I was so impressed with his level of knowledge and approachable demeanor - especially since I was never the gym type I decided to continue my fitness journey with him. He's really fantastic! The other trainers at Mode are knowledgeable, helpful and take the time to assist their colleagues-ensuring their client has a great training session. They are always ready to offer guidance, answer questions, and provide personalized workout plans. I appreciate their expertise and the fact that they genuinely care about helping me achieve my fitness goals. I feel very welcomed here. I highly recommend Mode to anyone looking for a excellent gym experience. The friendly staff, clean equipment, and motivating atmosphere make it a great place to work towards your fitness goals. I am thrilled to be a member and look forward to continuing my fitness journey here and reaching my goal.

At first the gym was okay.. the bathrooms are horrendous looks like they don't clean the showers…read moreDAILY... the gym is terribly smaller than what they make it seem on social media. Barely have any machines there's one of each so it makes it nearly impossible to do your workout session in a timely manner, since you have to wait for sometimes 2-3 ppl to use a machine before you can get to it. I happened to move to the suburbs and didn't have a chance to cancel in person so I thought I'd call THEY NEVER ANSWERED THE DAMN PHONE I CALLED LIKE 7-8 times NO ONE PICKED UP THE DAMN PHONE!!! The one time my partner went in person to cancel his membership he was given the run around and was not able to cancel his membership! We just want out of this horrible gym, the staff isn't easy to work with at all! I just want to cancel my membership and they make it nearly impossible! HORRIBLE SERVICE DO NOT PURCHASE MEMBERSHIP!! Update I sent an email to cancel since I moved and they're saying I have to live 25+ miles away from the gym to cancel my membership which is complete and utter bs!! The cancellation process is ridiculous and nearly impossible save yourself the headache AND DONOT GET A MEMBERSHIP HERE THEY MUST BE DOING TERRIBLY FINANCIALLY TO MAKE IT THIS FRICKIN IMPOSSIBLE AND FRUSTRATING TO CANCEL A SIMPLE MEMBERSHIP NOT EVEN AT MY LAST GYM DID I HAVE SUCH A HARD TIME TO CANCEL A MEMBERSHIPPPP

Other than the price, nobody has any reason to give Equinox Gold Coast Chicago anything except…read more5-star reviews Love the location, the fitness services and am happy to pay the membership price for the best gym anywhere as I travel for a living and I may use any of their clubs I go primarily for their excellent lap pool

Visited Equinox Gold Coast as a guest for the day, and overall it felt like a very corporate-style…read moregym. The facility itself is clean, and the equipment quality is definitely up to date and in great working condition. The cardio area was well organized and spacious enough to move around comfortably, which I appreciated. Decent size for any Olympic type of lifting or just regular strength training. I did not take a class, but they offer classes like cycling and yoga. They also keep you in the loop with online ads and updates about special offers, which is helpful if you're considering a membership. On the downside, the staff seemed pretty busy, so it was a bit hard to get help when needed. The locker rooms and bathrooms also felt crowded, and the lockers could be bigger, but you can still manage to fit your things if you pack smart. Overall, a solid gym with modern equipment, but the crowded locker areas and less personalized attention made it feel more average than exceptional.

Awesome place. I play tennis there, use the gym and even pilates which is my membership. Huge…read morefacilities, nice courts, nice gym, nice instructors, nice lessons. Very satisfied. My only qualification to change the rating to 4 stars is that their billing/finance/etc. processing is a nightmare. They charge too much and then you must go back and straighten out the books now and then, that is no fun with such a good place.

The biggest downside to Midtown is that for the amount members pay, the club can sometimes feel…read moremore like an after-school program in the fall and a day camp during winter and school breaks. I understand that Midtown caters to families, but there needs to be a better balance. When you're paying premium membership rates, you should still be able to enjoy the facilities and common areas without feeling like the entire atmosphere of the club changes. Reading other reviews, it seems I'm not the only member who feels this way. That said, there are a lot of things Midtown does very well. The classes are a major strength. There is a great variety, plenty of options throughout the week, and some excellent instructors. The trainers overall are also great people--friendly, knowledgeable, and genuinely helpful. Midtown has a lot going for it, which is why the issues with the kids' programming are so frustrating. With better balance between family programming and the experience of the rest of the membership, it could be an outstanding club.

I planned a spa day for my sister's bachelorette party weekend at Chuan Spa, which was located on…read morethe 4th floor of The Lagham hotel. We arrived about 30 minutes prior to our appointments to take advantage of a few amenities. The check-in and check-out processes did not go smoothly. The receptionists kept getting me mixed up with my sister, who was already escorted inside the wet facility. Then when we checked out, they were confused as to whom paid for our pool service food. Logistics aside, everything else about the experience was superb. The spa had everything I needed. The pool and jacuzzi were co-ed, but the womens' locker room had an herbal sauna, steam room, heated relaxation loungers, and showers. I got a 60-minute Chuan Harmony massage with Francisco. The massage was very relaxing, and aroma therapy was part of the treatment to balance your elements per Chinese medicine philosophy. Francisco was also very friendly and highly professional. I fell asleep during the massage, which was a win in my book. Lastly, the pool service food was excellent. One of my best friends got a margherita flatbread and chips with salsa and guac, and my sister got a poke bowl. I had the pleasure of picking at everything, which I all found delicious.

Came here to celebrate my birthday and to relax - the spa itself is gorgeous! So chic! It was my…read morefirst time here so everything was new to me. I got checked in and got the lay of the land. From where the locker rooms, the relaxation room to the other amenities they offer. I waited for Tiffany in the relaxation room which had a waterfall on both walls, tea and water and snacks. The massage itself was great. She states face up and massaged my face, neck and scalp - boy did it feel good! After working out my arms and legs, she then went to my back. It ended with another very short neck massage before it was time.

much warmer than i'd like for a gym, especially on higher floors. i joined when forest fires were…read moreburning and i needed to workout inside, and it was doable but similar to being outside in summer heat, except with no fans/breeze. also, it opens at 7am on weekends, which i wish i had noticed before signing up. that's way too late for me.

Not a safe gym! Especially the men's locker rooms (steam room and sauna). Staff were not helpful.read more

I've been playing softball and kickball with S3 for the past five years, and it's been an…read moreincredible experience every season. It's a great way to satisfy my competitive side while also meeting amazing people--many of whom have become some of my closest friends. The umpires are knowledgeable, keep the games running smoothly, and always bring great banter that makes the experience even more enjoyable. I'd highly recommend S3 to anyone who's new to Chicago and looking to join a sports league, as well as anyone hoping to make new friends as an adult. It's much more than just a league--it's a fantastic community.

I've been playing with S3 Leagues for three seasons now, and it's been an amazing experience. I…read morestarted as a free agent, not knowing anyone, and now I'm part of a team that signs up together every season because we have so much fun. One of the best parts has been the people I've met. I've made so many great friends through the league, and we don't just see each other at kickball--we hang out outside of the games too. It's become so much more than just a sports league; it's a real community. We're all so grateful we decided to join S3 Leagues. If you're thinking about signing up, whether with a team or as a free agent, I can't recommend it enough. You never know--you might end up finding your favorite group of people.

I came here for the rooftop restaurant Harvest. I had low expectations for the food. Everything we…read morehad was really good. The truffle fries were crispy, pancakes were good, the salmon bowl and burrata salad were perfect for a hot day. The salmon was perfectly cooked. The view on the rooftop is lovely and the service was great. Definitely don't miss out on the rooftop restaurant/bar.

In a word: terrible. Other words: dirty, broken, rude. Including:…read more - Unsafe infrastructure. Floor literally shakes regularly. If there is a building in Chicago likely to collapse on you, this is it. - Operated for many, many months without a proper license to have their pool open for use. - The pool is constantly leaking into the weight room on the floor below. Every time I work out there is a pile of towels in a different location, buckets catching water from the pool a floor up, areas sequestered off because the ceiling is falling in. - The roof is constantly leaking and instead of what seems like minimal effort to patch the roof, they rig up plastic sheets with clips and place buckets the leaking water flows into in the middle of the track. This is in multiple places and has been in place all winter long. - Generally dirty and gross everywhere. Have never not ever and would not: get in the pool, take a shower, use the sauna, or touch the floor with anything other than the bottom of my shoes. The equipment is disgusting. - All the broken things everywhere. Broken shower doors, broken equipment, broken chairs, broken clocks, broken coat racks. - A nonexistent class program. Every other gym I've been a member at has had decent to awesome group fitness options. Do not come here for that. For starters, they offer almost none. Those that they offer are often cancelled last minute without notice. This place isn't exactly teaming with fit staff... The fitness class spaces are very low quality. - The youth classes are a waste of money. I've paid a lot of money for a lot of different youth classes over the years. This is the only establishment where I asked for a refund for the swimming lessons and my kids begged me to not make them do tennis again. - They brag about the kids camp but it is highly over priced compared to what's out there. The cost initially sounds okay, but then you realize their "full day" is actually a "half day" and to get the rest of the day covered, you have to double the cost. Add to that I've never encountered a youth camp program with poorer communication. Why are we members (for now)? Because they are generally chill around here and we have a boatload of kids. They swim in the gross pool, climb on the shaking outdoor playground, have so far survived the childcare that is pure chaos, and once in awhile I can't find another camp to send my kids to (they complain the whole way there and back and I worry about their safety all day). Recently a new manager-like gal has started roaming the halls scolding families for "health violations" like giving their kids a snack from home. Set aside that anyone with kids understands this is an unreasonable expectation, it's a highly offensive public lashing given the clear health code violations the staff routinely ignore and their patrons have just resolved to deal with. Every time I come here, I see at least a half dozen new member tours in action. Anyone considering joining should do so with eyes wide open. The quality of this gym compares to the Lakeview YMCA, with the Y coming out the clear winner for cleanliness, customer service and cost. It goes without saying, if you don't have kids or like kids this is not the gym for you. Don't complain about the kids, just go to one of the countless other cool gyms where you won't see them. We haven't cancelled our membership yet and I won't bother raising these issues with management because every interaction I've had with them makes it quite clear the bar they've set for themselves is so low. But it's just a matter of time, and I have no intention of wiping down the equipment at an establishment so woefully neglected by the rude people collecting $500 from me every month.