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    Leonard's Draperies

    5.0 (1 review)
    Closed 7:30 am - 4:00 pm

    Services - Leonard's Draperies

    Window treatment installation or replacement

    Motorize existing window treatment

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    7 years ago

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    Philip's Design

    Philip's Design

    4.8
    (83 reviews)

    Responded very quickly and offered to come the same day, on a Saturday, no less, so we appreciated…read morethat. We needed curtains hung. I had started the job myself but got an anchor screw stuck and figured I should have a pro step in so I didn't wreck my new walls. All the supplies were here, placed where they needed to be, holes were measured and marked for custom made rods and drapes. He charges by the hour and moves very, very slow. He didn't have his own step ladder or anchor screws. In the first hour, he managed to put in 3 screws in holes that had already been marked. He claimed he "needed to remeasure" and that's why it took so long, but he used the holes that I had already marked. He also said it was too hard to do with custom cut rods. He also said it wasn't his fault because I had an anchor screw stuck in the wall already, which was the whole reason I hired him. This is what pros do: they come prepared, know the required materials and techniques, and advise the customer on the best way to proceed. I knew we needed to cut it off when he asked me how to use an anchor screw. He didn't know if you needed to pre-drill or not for a very basic and common anchor. I cannot imagine a professional handyman not knowing that. He used a level to stare at the pre-marked holes for what seemed like an eternity, just eating up time. 3 screws = $200. Seems like a nice enough man, but handyman may not be the profession for him, and that's giving him the benefit of the doubt that he wasn't just trying to take advantage of someone he assumed was too naive too know how long the job should take. He became very defensive, making excuses when I said we'd need to end the job at one hour. Im sure judging by other less than 5 star reviews here (that I really wish I'd have taken the time to read) he will post a very defensive response here as well. Please just don't take a job you don't have the required expertise to complete, and I don't want to hear defensive excuses when I'm still out $200 for almost no work completed.

    Had him hang about 8 paintings throughout the house. Very good, professional, responsive. Good…read morevalue for money spent.

    Beltway Blinds

    Beltway Blinds

    2.8
    (212 reviews)

    Just closed on my new home and no privacy! Immediately contacted Beltway and met Sade Fulton…read more What a great experience! Not only was she very professional, but extremely knowledgeable and went above and beyond the call of duty to make sure I ordered exactly what I needed for the aesthetic I was looking for. I will be relying on Beltway for all of my window treatment needs going forward and share my experience with my new neighbors as well! Had received an estimate from a competing popular chain for the same treatments, but they would have charged almost 2x as much. So glad I met Sade!

    If I could leave zero stars, I would. The customer service was honestly 0/10 and the product was…read moremediocre at best. You're genuinely better off ordering from 1-800 Blinds To Go and paying someone separately to install them. We were initially quoted $18k for 26 windows, then they "price matched" another quote down to $15.5k -- only for 21 out of 26 windows to be measured incorrectly and need to be reordered. The most frustrating part is the complete lack of accountability afterward. The company acts like the issue is out of their hands instead of taking ownership for their mistakes. James, specifically, made multiple promises that were never kept. He measured the windows himself and said we didn't need another appointment for a remeasure; we were told for the loan it would be 12 months interest-free, just for the partner bank to switch the interest rate in the contract, and of course "that is out of their hands." After the $8k down payment was received, their "family-oriented" customer care completely disappeared. On top of that, we were offered $1,000 off as a resolution... which honestly felt insulting considering the scale of the mistake and the inconvenience caused during our move into a new home. For the amount of money spent, I've genuinely received better customer service and problem resolution at a Chick-fil-A. Overall, this was an incredibly disappointing and stressful experience during what should have been an exciting time moving into our new house.

    Mill End Shops

    Mill End Shops

    5.0
    (5 reviews)

    I was relocating back to my townhouse after renting it for 11 years…read more I wanted a custom window treatment for my bay window. Elliot came out to meet with me and brought many

    My parents had a beautiful wood based chair that they no longer wanted/needed, so they asked if I…read morewanted to take it off their hands. It was barely used and was in excellent condition, but for some odd reason the cushion was sinking. I figured, if I got it reupholstered to the color of my choice and had the cushion replaced, it would be good as new. I took to my handy dandy Yelp app and did a search and Mill End popped up. I'm familiar with the shop, since a family member worked there years ago, but I had no clue they did this type of work. I gave them a call and was told to bring in a picture to evaluate the chair because they didn't want me to be without my chair for a long time. Well, I thought bringing in the chair itself would be easier, since I wasn't in a hurry for it. I was greeted by a very knowledgeable staff member who gushed about how beautiful the chair was. She did an evaluation of what would be needed to repair and reupholster it and then showed me the fabrics that were available in the color I selected. They have a large variety of fabrics on-sight in the store, but they do have options that can be ordered. The one I selected was on-sight. We agreed upon the estimated price, I filled out some paperwork and I was out the door. It was literally that quick and simple. Since they have a pretty extensive client list waiting for their projects before me, my estimated date for the chair to be completed was about 2 months or so. To my surprise, I was called about a month later informing me that my chair was ready. I arrived and was extremely pleased with my brand new chair. The workmanship was beautifully done and the cushion they replaced was perfectly placed. They did such a phenomenal job, my parents wanted their chair back. Lol! Not on my watch! Yes, Mill End is a bit pricey, but so worth it! They're truly professionals. I'm planning to get my dinning room chairs reupholstered in the near future, so I made sure to get an estimate while I was there. I'll absolutely be back in the near future.

    Leonard's Draperies - blinds - Updated July 2026

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