PERFECTION. Needed a…read moresalon close to home (I typically.. get my hair cut and colored overseas) so I saw reviews on this place close to my house. I sent in a request on Yelp and they asked that I text/call a number. After some interactions through text, a picture of what I wanted, and instructions that I wanted a 1" trim from the bottom length and a relayer, I scheduled my appointment a few days later. This spot is VERY Chinese. Lots of banter in the language but I liked the energy it gave. A little bit of a language barrier but I tried to keep it short and brief, and we "communicated" through photos of what I wanted, and what he could do. Almost all the chairs were full. I brought my son with me and everyone was nice to him (-: He was able to sit on a chair and wait for me while I had my hair done. Ming gave me exactly what I wanted. Basically a refresh. They were able to shampoo and rinse my hair, I was put in the chair, Ming and I had an exchange, and he went to work with precision and expertise. QUICKLY may I add.. I found my local salon. I'll have to try color at some point. THANK YOU MING!

This was my first time here, and unfortunately I left very disappointed. I showed the stylist a…read morephoto from their own Instagram and specifically asked for a layered haircut similar to the photo. I have had layered haircuts at other salons before, so I know what a layered haircut should look like. I kept explaining what I wanted, but the stylist kept telling me that he was giving me layers when the result clearly did not look like the layered style I showed him. It felt more like a bang trim with my hair cut shorter. I was also very uncomfortable because the stylist had a very strong cigarette/smoke smell on his breath during the service, which made the experience unpleasant. If the stylist couldn't achieve the style I requested, I would have preferred him to be honest and explain that before cutting my hair shorter. As a first-time customer, I left feeling very upset and disappointed.

I'm very disappointed with the service I received from one of the stylists, Zoe. This was my first…read morehaircut at this salon, and I had been looking forward to it. I showed her a photo of the hairstyle I wanted. The side-swept bangs were supposed to be longer, with only a small amount of shorter pieces to create a natural, blended look. Unfortunately, Zoe miscalculated the length, and a large portion of my bangs was cut too short. I didn't want bangs that simply covered my forehead, I wanted them to look soft and natural. The final result looked nothing like what I had requested. After I pointed this out, Zoe asked me to show her the reference photo again. Once I did, she insisted that my bangs looked the same as the ones in the picture. No, they absolutely did not. She even said, "You didn't know it would look like this?" Of course I didn't, because this was not the style I wanted, nor did it resemble the bangs in the photo I had shown her. Throughout the conversation, I remained polite and tried to communicate my concerns calmly, but she defended every aspect of her work. Then, she kept cutting my hair, I feel like I should've stopped her at that moment but I didn't know if she was finishing up or trying to fix it, but my hair looks frizzy now after too much trimming. The rest of the haircut was not what I expected as well including the back and the sides. I feel like she lacks the skills to work with face shapes and the ability to understand what customer wants. Another thing is that if you don't use Zelle or Venmo, you will have to pay at least $100 to pay with your Visa card. The haircut was $80, and I had to pay $20 more for tip and/or a fee which is 25% more, for a bad haircut, can you imagine that?

They say money can't buy happiness, but it can buy a great haircut, which is pretty much the same…read morething. This place did not disappoint. It was my second time coming in, and since my hair had grown out, I just needed a trim cleaning up the sides while keeping the length on top. Karl Cheung was my stylist, and he was fantastic. He immediately understood what I wanted and executed it perfectly. I also had my hair washed before the cut and tried a down perm for the first time, which made a huge difference since my hair tends to stick up and get unruly. Overall, the experience was great the vibe, the music, and how clean everything was really stood out. And honestly, for the quality, the price (even with tip) at $153 felt totally worth it. I'd definitely recommend this place.

First time ever going to a salon and decided to get a perm today !! Staff were super friendly…read more Would recommend! Jessi and zaran was super fun to talk to!

I had a haircut here a couple of weeks ago. My husband also got a haircut from her and he left a…read morereview below. He's not happy with his result as well. All I asked for was a simple trim, as I had been growing out my hair for 16 months--which I explicitly mentioned--along with light layering. I even showed a reference picture to clarify how minimal I wanted the layers to be. Unfortunately, she ended up chopping off more than half my length, creating an extreme difference between the layers. The back was cut so short that it keeps falling forward, and I can't even use my hair claws anymore. Shockingly, the back ended up even shorter than my bangs. I never wanted my hair this short after 16 months of patient growth. I trusted her, and because of this cut, I had to spend over $1,000 on hair extensions just to fix it. I deeply regret not asking for a refund for this haircut or requesting reimbursement for the extension costs I had to incur to fix her mistake. I usually avoid leaving negative reviews to support local businesses, but this was honestly the worst experience I've ever had with any stylist. Even after two weeks, I still get upset every time I look in the mirror. While hair eventually grows back, there's no restoring the 16 months of effort I lost. I tried to blame myself, thinking I should have been even more specific, but showing a clear reference photo should have been enough. A professional stylist should have known that my hair type wouldn't work with this short length without a perm. It ended up looking like a giant mushroom and is far too short to style. I tried to let it go, but the frustration and disappointment remain. In the end, she offered me a free haircut for next time after my hair grows back. But how could I ever trust her with my hair again after this? Besides, since my hair is now even shorter than before I spent 16 months growing it, how long will it take before I even need another haircut? 2 years? 3 years? A free haircut is completely meaningless and does not make up for what happened. Compensation for this terrible mistake should be a full refund and coverage for the hair extension costs I had to pay to fix her mistake. This isn't just about a bad haircut or the lost growth; it's about the hours of my time that were completely wasted. I had to spend time finding a proper extension salon, traveling to and from the appointment, and sitting through the hours-long service. I deserve to be compensated for all of that lost time. I trusted her because glory hair had 4.2 star reviews, but... this is what I am still facing every single day. Please be cautious if you are planning to get a haircut from Jessie unless you want to ruin your next 2 years.

I came in on a whim since I've been looking for a new place. My previous go-to became too pricey…read morefor what it was. When I checked in, they told me to come 40 minutes later as there were 3 people ahead of me. Made sense and I realized I should have called beforehand! I went for a quick workout and they were ready to take me at 2pm. The ladies were very nice and the person who cut my hair happened to speak cantonese so she gave me good tips on haircare and told me that my hair is so wavy that it won't stay straight despite her straightening several times. I told her what I wanted and she followed it to a tee and my haircut is so well done! For straightening hair and doing layers, it's $35 + tip. I think I found my new place to get my haircuts.

Mike cuts my husband's hair. He is really happy with him. Overall friendly vibe. All the other…read morehairstylists are great too.

Julie and Jennica have taken amazing care of my hair for 12+ years. I initially started getting…read moreservices with Julie when I had long hair and she always understood the assignment. She made sure I would leave feeling extra confident and just straight up pretty! Then when I started moving towards a bob, Jennica would always keep me on point! Julie also gave my son his first haircut back in 2017 and she had so much patience and incredible skills to work quickly with him! I am extremely heart-broken to share that I received the sad news that Julie is no longer with us. I wanted to write this to let her other clients know in case anyone is left wondering what happened to the one of a kind beautiful owner of this well established hidden gem of a salon. This place will always hold a special place in my heart. Rest in peace Julie! You are very loved and will forever be missed. For anyone that might be looking for Jennica, she can be found at Toaning it up Studios LLC located in the Phenix salon suites at 29255 mission blvd suite 103 Hayward. Call to schedule an appt: (510) 896-5112

I requested the name of the hair color used on me over the past 2-3 years and was ignored despite…read moremultiple attempts to contact the salon. Clients have a right to know what products are used on them. The lack of response is unprofessional and unacceptable.

Sophia is a great hair colorist I was very happy with my color. She's also reasonable in her…read moreprice. I always get compliments on my hair color.

Lana from Sephora moved over here so I followed. Same great brow service just in Castro Valley at…read morea salon. Parking is tricky so park off street or across the street.

For the price of my haircut, I think this place is pretty good. Haven't heard a place that is this…read moreaffordable in a while. By all means this place isn't fancy nor does it have all the latest hair tech, but perhaps it is old fashion but it seems like it is a local favorite and alot of ppl just drop by for a quick trim and/or haircut. I walked in (I called before hand to make an appt and they said for haircut they like walk ins) and waited for 5 mins. Hong was available and the haircut was simple and fast- 20 mins. She gave me layers and trimmed my hair accordingly. So far I like the haircut but wish she trimmed my hair more so it's lighter. All and all, good price for a quick haircut!

Save your $20. Do not come here…read more I repeatedly told them I only wanted a trim. Less than 2 inches. They acknowledged and agreed. Over the course of the appointment they kept cutting more and more very quickly without asking. By the end they had layered it and cut more than 4 inches off. I had to spend more money to get it fixed elsewhere. They are the closest thing to hair rapists I've ever experienced.

Anna got me in quick and did what I asked for and even squeezed my mom in for a quick cut. She did…read morea great job and was super sweet.

My experience did not meet my expectations, very bad color treatment, the service was rushed, which…read moreresulted very unsatisfactory work. Only one hairstylist handling multiple services, haircuts, hair color treatments, this resulted poor quality of work, I felt my appointment lacked the attention and focus.

Peggy @ Level 5 Salon! if you want to have a you day & feel so pretty when you leave!read more

Peggy is wonderful! She squeezed me in last minute for partial highlights and I am very happy with…read morethe outcome. I will definitely be going back to see Peggy for touch ups.

I've been going to Nancy since summer of 2021. When I first went to her, I have to say, I've been…read morehaving a difficult time with my hair. After about 6 months after my first haircut with her, and the tips she's provided, my hair is low key thriving! Let's start off with location... She's located downtown Hayward off B Street. Although, parking kinda sucks, and it is the Main Street with so many cars, her place is so cute! Inside her place, there plenty of seating, and a lot of chairs available. For the most part, whenever I go see her, I'm probably the only other client inside - just incase you guys get nervous for Covid reasons. Nancy is so welcoming. She starts off asking you what you want to do with your hair, and she observes and starts framing your face to see if you would like it and gives out suggestions as needed. Then she washes your hair, and then she begins the cut. She's so knowledgable in the industry. She given me helpful advice on how to maintain my hair. For reference, I've always had to wash my hair daily because it's always getting so oily. So she's given me tips on how to prevent it. And after 6 months of following tips, and seeing what works for me, my hair is fuller, healthier, and thriving as I've mentioned. She also sells products in house just in case you want to obtain professional items. I highly recommend her. You won't regret it.

She's a good boost for your ego and is great on your wallet…read more She also does private bookings for events. Just ask! If ya didn't know.. now ya know :)