We had an issue with accessing our home, likely needing the locks changed. Rodney came out…read moreimmediately and was able to address our problem without needing to change the locks, saving us money. It's important having a handyman you can trust, and Rodney is that guy. Thanks again!

Very happy with the quality of work that they do and they are trustworthy! Highly recommend!read more

Great company,,, They did gutters and fascia awesome job Until you have a problem and they never…read moreget back to you. Danette B. Galion ohio

We had Caleb and his team totally rewire an older home due to faulty wiring. They arrived when…read morescheduled and ended up having to stay longer than they had planned due to some unforseen issues. They did a nice job and found a way to fish the wires up from the basement without cutting into the ceiling of a recently finished basement bedroom. There was a slight issue with the dishwasher and garbage disposal but once Caleb was informed that these needed to be working ASAP he agreed to come the next day and get them up and running. We have had Richland Window and Doors do several projects for us and have alwats been happy with the finished product!

I can honestly say that Thompson Home Improvement isn't just another roofing company--it's run by…read moresomeone who truly cares about people, and I've had the privilege to experience that firsthand. The owner has been more than a boss or a coworker to me--he's been a mentor. He's taken the time to teach me the skills I need not only to be successful in roofing but to become independent and start building something of my own. I've worked for other roofing companies in the past, and none of them offered the opportunity for growth the way he has. Most places want you to stay in your lane and help them grow their business. But he's helped me grow mine--he's even helped get my painting business off the ground, connected me with jobs, and given me guidance when he didn't have to. That means the world to me. He let me get into sales when I had no experience at all, just to help me build confidence and learn how to connect with customers. That kind of trust is rare. He's shown me what it means to be professional, sincere, and fair in every part of the job. Every customer he works with walks away happy, and he consistently goes above and beyond--even doing free things he doesn't have to do just to make sure people are taken care of. He understands that people have bills, families, and real-life financial limits--so he offers financing, fair pricing, and flexible solutions instead of trying to drain someone's bank account. That kind of integrity is hard to find. If you're in or around Ashland County and need a roofing contractor--or just someone you can trust with your home--Thompson Home Improvement is hands down the best choice. This man genuinely cares about his customers, his crew, and his community. I'm proud to have learned from him and even prouder to recommend his business.

The 20+ year old siding that this company replaced was in a better state than the siding they put…read moreon just a few years ago. My siding is peeling away from the structure, falling out of tracks and simply not done correctly. I cant even tell you how many opportunities they have had to fix this and the problem persists. The company I contacted to fix their mess, funny enough, is on a job right now repairing other work that Thompson Home Improvement previously did. Not a good look and certainly hasnt been a great experience. Far from it. Update: Ive had the exterior of my home inspected by a professional roofing and siding company this morning. They confirmed what Ive suspected from the start - not a single part of this job was done properly. No splash guards on the gutters, horrible cuts on the siding, windows should have been re-capped and they were not. The wood strips they installed on the block foundation to mount the siding should have been run top to bottom and were not - leaving an unsightly seam (thats literally attached with adhesive caulk). Its so bad that multiple companies have now expressed that they arent even interested in trying to fix the issue because there is no fix short of redoing the entire job. Thanks for that, Kenny. So much for doing the job right the first time, I guess? The pictures don't lie, Kenny. If this is the kind of craftsmanship that youre ok with being attached to your name, that says everything. Now within 4 years of paying for my house to be sided and countless attempts to have you fix it, I have to have someone more qualified re-do the job you failed to perform to an acceptable level. Kenny will tell his customers he "believes in doing the job right the first time" and he "takes pride in his work", but folks, all the evidence points to the contrary from my experience. I regret ever giving Thompson Home "Improvement" a chance. Avoid this company unless you want perpetual issues and a job done less than proper.

I hired Blue Cardinal Construction to remodel my bathroom and kitchen. They did a great job and I…read morewould highly recommend this company to anyone needing home remodeling.

To avoid any confusion and stick to the facts of the renovation, I have updated it. A little…read morebackground on our family and clarification to why we hired a company to project manage our renovation. My husband is an active-duty Navy officer, and I am an Air Force veteran and Ohio is my home state. We moved to Morrow County in December 2022 after living overseas. We have moved every few years nationally and internationally over the past 13 years as a family, and my husband has served our country for 27 years. My husband lives in Virginia currently to finish up his last tour before retirement. I am here in Ohio handling the home, three kids, 13 acres, animals, and the obstacles of this renovation. We are new to the area and did not have local contacts for skilled craftsmen or subcontractors. My husband and I hired SRS Construction (Blue Cardinal Construction), Donald Caudill Jr, owner, and project manager, to renovate our first and forever home. He presented a contract for the scope of the project without a written completion date. The renovation process began June 1st and as of today is still incomplete. In our household we have three young children, my elderly father, and multiple animals. After several written requests for an estimated time of completion for utilities, made by me and my husband, 42 days passed, June 16th to July 27th, without running water, working toilets, showers, and air conditioning. Don Caudill emailed me on July 26th with the following; letter is in the pictures. SRS Construction's owner, Don Caudill, hired subcontractors to complete the HVAC, electrical, and plumbing. After the work was declared complete, we hired licensed independent companies to come evaluate the work done by SRS Construction's Don Caudill. Based on their findings, electrical and HVAC are not up to Ohio code and and unsafe. The Structural engineer's report shows the vaulted ceiling is structurally unsound along with the stairwell. Reports are attached. We paid $54,000 to SRS Construction's owner Don Caudill for contractual work, and to date it is incomplete. We are now paying thousands more to fix the work done by SRS Construction's Don Caudill Jr. as stated in the professional detailed assessment.

Fred M When our neighbor called to say "Nice Roof" we knew…read morewe picked the right company for the job! Steve Dumas was recommended to us by our Chimney repair service to add flashing around our chimney. Steve pointed out that our roof was crumbling and gave us an estimate to replace it and included repairing our other chimney. We felt very comfortable with Steve from the start and hired H&J Roofing for the job without shopping around for comparison pricing. The job took less than 3 days. The team took care in working around our landscaping and cleaned up so well it was like they weren't' there. We are extremely pleased with hiring H&J Roofing - you will be too!

Often times we are dependent on word of mouth when it comes to the integrity of a company involved…read morewith roofing and remodeling. There are many out there with slick ads but inferior work with inferior material can be difficult for the average person to see. I highly recommend Harold Williams of H&J Roofing for top notch work at a fair price. He will assess the situation and come back with a reasonable and appropriate solution that is designed to fix the problem, not empty your pocketbook. We happened to have a roof problem causing leaks in multiple rooms of our house. Harold was prompt, quick to assess at a very reasonable cost to us. He does more than just roofing and you can expect quality work from a quality crew so consider him for any home improvement or dock needs. He gets the job done when he says he will get it done.So you have a choice and be sure to do your homework. Reputable contractors are hard to find. Harold Williams of H&J Roofing is among the best.

Had Tom come out to fix or generator. It never kicked on after the last power outage. We did not…read moreneed to wait long and he was here and had it up and running right away. Great guy, great service and will continue to give him our business as needed!

Great company with helpful & friendly staff! *Deb took my…read morecall and answered all my questions on getting a new garage door installed - All the details of the garage door/brand, warranties, price, etc. *They were able to schedule same day install. *The mechanic, Bob, showed up on time and was super friendly sharing his nutty bar with my toddlers and giving my pup a piece of pvc pipe to play with. He explained what he was doing and answered any questions we had. *We had the door installed in December and haven't had any issues yet!