We recently brought our sweet senior dog in for an urgent care visit and were incredibly fortunate…read moreto have Bev Cochrane as our veterinarian. From the moment she walked into the room, Bev was kind, compassionate, and genuinely invested in helping our dog. Even though this was an urgent care appointment, she went above and beyond in every way. She took the time to thoroughly evaluate our pup, performed an ultrasound to ensure nothing was being overlooked, and patiently answered all of our questions. At no point did we feel rushed. (Bonus points for getting our pup's nails trimmed during the visit, something we've deemed nearly impossible since our sweet girl has started to decline.) Over the years, we've seen specialists and veterinarians that required long waits for appointments, yet Bev was more thorough than many of those experiences. She made us feel confident that every appropriate step was being taken and that we were doing everything possible to give our dog the best care and quality of life. Unfortunately, the visit ended with difficult news. Even then, Bev handled the conversation with incredible empathy, kindness, and compassion. She helped us understand the situation while also reassuring us that we had been doing everything we could for our beloved dog. That meant more to us than we can adequately express. If you are looking for a veterinarian who is exceptionally knowledgeable, thorough, and deeply caring, we cannot recommend Bev Cochrane highly enough. We are so grateful for the time, attention, and compassion she showed our family during a very emotional and difficult day.

I looked up the hours for this business and they were open until 5pm. I arrived at 3pm on Friday,…read moreJuly 17th with my cat to have him looked at. An employee was walking out the door and said they just closed. She stepped back inside and to ask if we could come in. They said no, we're closed. Two hours before their advertised closing time! A VERY rude way to treat people. I won't be going back.

Our 10 y/o GSD was scratching himself in the backyard when he suddenly yelped out loud and started…read morewhining out-loud. With over 30 years of experience as a Physician Assistant (PA) I checked him out and found a hematoma in his left year. I told my wife that maybe he was stung by a wasp/hornet and we should put an ice pack against the hematoma. After about 24 hrs we called our primary vet but they didn't have any walk-in appointments for at least one week. She said that she was going to try Ada Veterinary. I reminded her of the negative/lack of ethics by by Brianna Malaki that we had with about 5 years ago. She said she didn't care as Rasta needed to be seen immediately. I drove her up but refused to enter the veterinary office. They said that Rasta broke his cartilage with caused bleeding enough to cause his left ear to drop. They gave him a "No Flap Ear Wrap" and charged her over $500.00 and said she needed to him Monday next week (No Flap Ear Wrap can be bought for $49 on Amazon). The wife brought him for another $200 and was told to bring him the following Monday (today). Had my appointment 12:45 pm went in and was led to an appointment room by Kyra. I informed her that this was Rasta third visit and being 10 y/o I didn't want a thing done to him. She said she understood and then grabbed Rasta and went to leave. I asked where she was going with him and she commented the vet wanted to him in "back". I reminded her that I didn't want any care. After about waiting 20 minutes I open the door and asked the secretary where Rasta was at. She said he was back with the veterinarian and they were discussing what needed to be down. I immediately got pissed and said I never gave my consent to have them do any treatment on him.. Before I knew it there five Vet Techs surrounding me and I repeated that I never gave them permission to do anything to Rasta that is one of that said that's how we do things!! I explained I was a PA are there are two types of consent; implied and given. I explained that he was awake and alert, so it could not be implied. I told the to get Rasta and the told me that had to figure out my bill. I grabbed Brenda Malick's business out of that card holder and said she is unethical and a crook. Through it all not was a veterinarian present to address anything with me. They apparently are spineless and let their staff handle it. Contacting the State of Idaho and filing a formal complaint.

My family recently had to say an unexpected goodbye to our beloved kitty cat Mona. We were very…read morepleased with the care and compassion that we received from the staff. They tended to Mona with such loving care and helped her smoothly and peacefully transition to the spirit world. A few days ago, we received a beautiful sympathy card with loving notes from their staff. We have decided that this is where we want to take all of our furbabies. Our sincere gratitude to the great staff at Ada Veterinary Hospital.

I moved here very recently and had to search for a vet. Having just moved here I had no one to…read moreoffer a referral. My boy has chronic pancreatitis and was having a clinical episode. I chose River City Vet and Dr DoBroth was our vet, she is amazing. Took her time, asked the right questions'. She went over a plan and asked if I was good with it. Felt like I was heard. From the moment I walked in it was great. Very clean, staff were very courteous. I got in quickly even though they were busy. Her plan - our plan- is realistic not overboard. Brody is 15 years old and the treatment plan is going very well. In fact, he's acting like a youngster. Thank you Dr DoBroth for your care. Peggy and Brody

Wayyy I've priced and rude staff at the desk. Stopped taking my dogs here about 6 months ago. So…read moremany other great vets in town and its friendly staff.

Eye surgery for my lab went really well and they even said it cost less than the estimate so they…read morecredited me the difference! They are very attentive and have so many specialists.

This is the second time I've had to take my dog to emergency, and both times, me and my dog had to…read morewait for HOURS, which means they aren't treating it like an emergency. Also, the front desk has no empathy for anyone's situation or what we're going through. They are just throwing facts, paperwork and potential timelines (which are always way off). On our most recent visit, my dog was struggling to swallow, but there were other dogs that were prioritized due to severity, which I understand, but we waited until after midnight, and still didn't get the care we needed. We eventually just left, and saw urgent care the next morning, so my dog had to suffer through the night. I will say the vet tech we had on this last visit was very kind (why I gave an extra star), and at least gave my pup some attention, but after she left, she never came back to check on my dog for over two hours!!! I didn't know if they had just forgotten that we were there, or just didn't care. I do not recommend this pet hospital, and I will not be going there again, for any reason. There are better pet hospitals in the area, which I will go to instead.

I recently moved here and needed to find a new vet. I brought my cat in for a checkup and vaccine…read more The staff were so friendly and were wonderful with my cat Coralee who gets very scared with strangers. They gave her so much love and gave me such a peace of mind they would treat her well at all times. The staff were knowledgeable and helped me carry things to my vehicle.

I have a 10 month old bully mix, CALI, who was a rescue, so we don't have much history on her. I…read morehad already seen a big, fancy vet office with her, but wasn't a fan, so I ended up choosing this smaller, more personal and intimate veterinary Clinic, and I'm so happy I did! Not only is it a cozy house turned into a vet clinic, but the people there are so inviting and kind. Cali gets excited to go there because she knows she'll get all kinds of treats and attention. They let her wander around the office to check everything out, so she feels comfortable. As an added bonus, they schedule so you're the only patient/customer in the clinic at the time of your appointment. No worry of dogs not getting along with others, or any kind of chaos. It's really nice. Dr. Hunter is lovely. She is thorough and takes all things into consideration for any possible treatments. She doesn't provide treatment, unless she truly believes it's necessary, so as not to put any stress on your pet's system or throw any part of their system out of balance. She has food recommendations, and tests as necessary. She clearly has an affinity for animals, and you can see it in the way she cares for them. We are very lucky to have found this place. I feel confident that Cali is getting the care she needs!

Switched to this Vet from another Vet which just wasn't convenient anymore. First impression was…read moregreat and from the front desk staff to the Tech and the Vet, all were pleasant and attentive. Thank you and looking forward to making them our go to for all our little guys future needs.

I've only been there once, but everything seemed to go very well. My cats were at ease, as was I.read more

I've been going to Pets First since 2013. Since I only adopt senior dogs who inevitably have…read moremedical problems, I've had plenty of experience working with Pet First vet techs and doctors They maintaine my senior dog's health and when the inevitable end time comes, they treat me and my pet with compassion and kindness. I can tell you that it's expensive having senior dogs, and they generally don't have a long life But Pets First provides outstanding care with (may I say it), bargain basement prices. I just had my newest adoptee's dental done (16 teeth removed). Not only did my dog recover quickly, but the cost was at least one half the cost of what other clinics are charging. For their compassion, prices, efficiency, and knowledge, I give Pets First A+++++++

Highly impressed with every aspect. I used the grooming side for my 10 year old border…read morecollie/siberian husky girl with big sensitive feelings. Long story short I just don't trust anyone with my girl. I called and was met with friendly thorough reassuring information about the process. I'm bad with money so I payed ahead of time over the phone. Huge plus for me. Zero bad vibes here. Front desk was super nice and friendly. They painted her nails even!! My favorite part is that it's a clinic and grooming facility. So if something happened, trained animal specialists are foot steps away. Very happy. And most importantly. So is my dog. Happy new year!

Abby our newly rescue had a sore eye that we were provided pink eye treatment from another place…read morewith no improvement, so called Hendricks Vet hospital and was able to come in same day. The eye was found to be something else and quickly the medication was provided, extra kind treatment to this shy, afraid and sweet dog. We have now set us with both our dogs to be registered as their OWN vet service. THANK YOU for all you do. Also a shout out to the staff and Mary. Great work

I have been going to Hendricks for 15 years. I have always been happy with them until recently…read more Their prices have skyrocketed. They gave me a bid to clean my dog's teeth for $2000-$3000! I have this done every year but the price now was outrageous. I found another vet who has been in business for 30 years and was quoted $500. Maybe more if extractions were needed! Also the vet I had been going to Dr. Squires is leaving. They should be ashamed for charging such prices. I will not be back!!