Today, the staff at Riverside Automotive Repair were presented with one of the most unique…read morescenarios they will likely ever be tested with. Did they pass the test? A little background: a week ago, my disabled wife and I were contacted by our dear friend who said that she was at the eye doctor. Her vision in her good eye was suddenly fading, and she had rushed in for an appointment. While at the appointment, her vision went black. She could see nothing. We scrambled to get to her as fast as we could. She received emergency eye surgery the next morning. Our friend happens to be the sole caregiver for her aged mother, so, we moved both of them into our home and worked and struggled to care of both of them, our young family, and our medical issues. Exhausted is a grand understatement. Today, a little over a week after her surgery, her vision has not improved. They are contemplating another surgery. After a rough night of taking care of two adult patients, and three children that had trouble sleeping, I stayed with the kids while my wife took our friend to her fourth eye appointment in seven days, just to find out that they aren't sure if she will ever regain her sight. When they got back to the car, the unthinkable happened. It wouldn't start. I got called in to save them, though none of the kids were dressed or had eaten yet, I raced and got us dressed, grabbed a few snacks and drinks, and jumped in the van off to the rescue. And then something even more exciting happened, something I had worried about. Our across the street neighbor has been re-roofing, and much of the debris was in the road over the last several days, and according to the alarm on my dashboard, one of those roofing nails had found its way into my tire, and my tire was going flat. Of course this would happen at the same time I was off to rescue my wife and friend from their predicament. I hoped I would get there before they had burnt to a crisp waiting in the car that would not start. I was so relieved when I realized that Riverside Automotive Repair was a block away, and when I pulled up I saw the word written in bold on the building that was my deliverance, "TIRES". I pulled up to the front door, rolled down the windows for the kids, made two steps into the building and exclaimed, "I have an emergency! My wife is stranded with my friend who just went blind. Their car won't start, and I am on the way to rescue them, but I just found a nail in my tire, and it is going flat. They are sitting in the hot car, and I have my children with me. Can you please take a moment and repair the tire?" Without missing a beat, the front desk worker responded immediately with the words no one would never imagine to hear in a dire situation such as this: "We don't have time. You would have to have an appointment." My head sunk, almost in tears I turned around and walked out. The worker stood and followed me out for some reason, continuing to tell me that they can't help us in our emergency. I got in the van, and drove a few feet into the shade to see if I could figure out how to access the spare. I have never had to get to the spare in this vehicle before. I watched as the worker went to the three or four mechanics in the shop, a glimmer of hope, maybe one of them would be sympathetic to our situation and come to our aid. Alas they did not. I sat in the parking lot for about 10 more minutes. I discovered that my van had a pump, so I pumped up the tire and prayed that I could make it to my wife and friend. In a genuine emergency, something that would have taken 10 minutes to repair, we were denied the basic human decency and even the slightest bit of help. Let that review speak for itself about Riverside Automotive Repair and their staff. I feel sorrow for what occurred, and vow to do my very best to never allow someone in such dire need to go unaided.

We had a fantastic experience at this repair shop. We were on a road trip and our vehicle broke…read moredown at the gas station next door. The guys stopped what they were doing and took the time to come over and look at our vehicle. They gave us a clear and honest diagnosis as well as expected wait time and cost. They squeezed us in even though they clearly had a high volume of vehicles at their shop. The delivered on exactly what they said they would do and had us back on the road in a couple of hours. I definitely recommend bringing your vehicle here.

We were originally referred to another tire shop by our RV tech, but they could now work with our…read moreFMCA discount. Since we're not locals, we weren't sure about branching out. We come through town annually to get service on our RV, so it's great to start to build relationships with other vendors. These folks were great!!! Uzi took his time to help us get what we were looking for so we could make the purchase. Here is why this is important. Women are often dismissed in the automotive arena. Our questions aren't taken seriously, and sometimes, men in these shops can be condescending. Uzi and everyone there was professional and helfpul. When we asked about the date on the tires he'd acquired and said we wanted newer tires, Uzi scoured the country to find us tires that would work. And he and his co-worker did an amazingly careful job getting our tires on and ready to roll! Here is what worked for us! ====================== Great care with the purchase process by Uzi Great installation and care with our tires and our TPMS sensors Great hosting us while we waited by Debbie Nice spacious waiting room with wifi Water and coffee in the waiting room AC in the waiting room Restrooms Open parking lot Pretty easy to find their location What did not work: ================= No donuts , just kidding these guys were great. No donuts needed!! We're fans! Note, they don't take appointments, so you gotta get there early for a first come fittest served setup. They are a duper busy shop, so plan accordingly.

Our SUV had a flat. We had it towed to Purcell Tire. They reached out to us to let us know they…read morewere very busy and would try their best to look at it before the days end. They did just that. We had a 2 inch nail in the tire. They fixed it up and didn't charge us anything. The guys were very professional and genuine. We will return to them every time we have a tire issue.

Tire repair, John Schear recommended all new tires because the one on the recently purchased truck…read morehad patches on the outside walls of all tires. Taking his advice on what tires should I buy he suggested the ones on sale and came with a quality product and guarantee warranty at a discounted price. Fast trustworthy and a smile. Safty first...

Tues, 4/29/25, Fluids changed, in a reasonable amount of time, no problem (5 stars). But making…read moresure customer's car isn't damaged in the process (-1 Star). Brought back in Sat 5/3/25, spoke with Mngr and watched their video showing mechanic driving a little wide into bay and scraping tire/rim on portion of lift. No tread was damaged, and is still drivable. Referred me to Custom Wheel Repair guy. Big O will cover cost of repair.

We had an unexpected 5 inch bolt fly into the side wall of my Porsche tire on 1000 East and St…read moreGeorge Blvd, piercing the tire. Thankfully it was right down the road from Bracken Auto. Eric McDonald helped us (service manager) order a tire from out of town, and the owner "Super Dale" drove us to our hotel to stay the night. Before 10 am the next morning, they called and had it all ready for us. It was a tender mercy that the car wasn't damaged, no one was hurt, and the folks at Bracken were there to help and go Beyond the Call of Duty to help people unexpectedly stranded. And they were over $100 cheaper than Big O tire down the street. Highly Recommend!

Can't say enough nice things about this shop. Excellent service and customer care…read more They have helped my daughter who attends Dixie a few times since semester started. I am so thankful. After driving in this weekend I needed to pop in and have a noise checked before getting back on the road. I was in and out; no charge for attaching loose bracket underneath. Thank Bracken team!

" Stephen Wade Nissan , Saint George "…read more I puchased a new vehicle and have never in my life of 55 years of buying vehicles have never been treated in a more unprofessional and even worse an unscrupulous manner. The Sales & Finance department lied to me and my bank with absolute despicable distain . The sales department added seven items without revealing them and then the finance manager never revealed or reviewed the seven items that were added to my purchase order that totaled nearly $7,000.00 . My bank caught the deceit and alerted me and then I immediately asked the STEPHEN WADE NISSAN in person to remove the items they lied again and again and treated me with more despicable distain in refusing to remove the seven items.My bank then assited me in removing 3 items and were extremely upset I was treated in such an unprofessional way again with extreme distain. If I may say so my bank was absolutely so wonderful to help me. If you or anyone you know is considering buying a vehicle and paying thousands of dollars of your hard earned money from Stephen Wade Nissan .....think again .....I implore you to take your money elsewhere. Yes we all make choices and I made the biggest mistake of my life and will go out of my way to discredit STEPHEN WADE NISSAN and their unconscionable depsicable distain in how they treat what should be always valued customers spending thousands of dollars on a vehicle. In simple terms " STEPHEN WADE NISSAN SCREWED ME IN THE WORST NOT EVEN IMAGINABLE " Sincerely always, David Litchie

We were en route from Utah to Las Vegas when our car, after being left out in freezing weather…read more(it's a spoiled coastal car that never gets below moderate temperatures), began to have a very odd problem that made it hard to drive and pretty frightening; the transmission seemed to be laboring and there was little power on hills. We stopped at Stephen Wade Nissan and asked them to take a look. Of course this was one of those times where the minute you describe the problem to a qualified individual (and turn the car off and on again), the problem stops. The service writer and junior tech could not have been nicer and more polite and sent us on our way with assurances we would do okay. They were right. No making fun of the silly older people; no charge since they didn't have a tech readily available to examine the transmission in detail. Sadly, however, the cookies were all gone.

Best deals and customer service in town! (Yes and I went to every dealership in St. George)…read more Best prices and offers on used cars. Dayzen was extremely helpful and easy to work with. Customer service here is better than any dealership I've been to. Thank you Findlay Subaru!

Had to get my passenger mirror fixed & it could not have been easier with Edwin & Greg at Findlay…read more Greg was super welcoming as it was my first time here & new to town. Passed me to Edwin who could not have been more helpful in ordering my part, scheduling the repair, and getting it taken care of and fixed quickly. Really great customer service from both of them. Waiting in the lobby was great and easy - lots of snacks & sodas. Super appreciate the amazing customer service from Edwin & Greg!!

Super friendly and helpful on short notice. Fixed my tire and was on the road soon. Thank you…read morePoint S!

I had a great experience with this shop. I placed an online order for four tires and made an…read moreappointment for installation. Randy called me and informed me about a tire rebate that was available for my tires. He did not have to take the time to do this. I would have never known and he would have been paid all the same. Greatly appreciated. My installation appointment was at 8:00 am. I was on the road at 8:36 am. Amazing.

These guys are the real deal. Did an alignment on my suburban and the job was done right and on…read moretime. No long wait, just great service and great results

MPA always comes through when chain shops just don't care enough to deal with unique problems or…read moremodified vehicles. Mitchell's was the only one to actually align and adjust my jeep after two chain shops told me it wasn't possible because their automated system said so. They also helped me balance out a tricky set of tires. They then went the extra mile to test drive it twice and attempt to locate the cause of the vibration they were still feeling, all because they were invested in solving my issue. Awesome shop with extremely competent and advanced techs.