I don't want Les Schwab, I want want MORE Schwab! I had a sharp piece of metal in my tire and they plugged it and put it back on and put the spare away for NO CHARGE!! read more

I will no longer be a Les Schwab (Stevensville, MT) customer. Over the past 24 years the level of service has just dwindled and recently plummeted. John is the most surly, unfriendly manager I've ever run across. The young woman who signed my car in never once looked up from the computer screen to meet my eyes. Yes, the work I had done was done correctly, but at what cost? Free ice-cream bars don't make up for a lack of friendliness, or horrible customer service. I've tried to stay with this shop because I remember when it was an incredible tire and repair place. No longer. I am done being treated with indifference and disrespect. Shame on the manager and owner of the Stevensville store! read more

My husband took my car into Les Schwab yesterday to have the tire that had a screw in it fixed. Both my son and husband had to sit for a long while. My husband was informed that cords were showing on that tire and that he would have to purchase new tires for my car. They refused to fix it. That was a lie! There are no cords showing on that tire! I had it off my car and filled it with the flat repair foam cans the day before. I would have seen it! The tire has plenty of wear left. I do not risk driving on super worn tires. EVER! They also told my husband that my car needed new brakes asap and they are totally shot. Again, a LIE! I just had them done not long ago. Shame on Les Schwab!!!! They used to be a good company. But they lost our business permanently after this stunt. Don't lie to your customers. This community has a very strong word of mouth advertising style. My husband called Tire Rama, and they fixed the tire for free!!!! They also checked the brakes and double checked the tire in question. It was confirmed that brakes and tires are fine. Other than needing that tire fixed with the screw in it. "Plenty of wear left" Is what they told my husband. Tire Rama will make more on that "Free" tire fix than if they had charged for it. We will be going to them from now on! The reason I am writing and not my husband this is because it is my car they were working on... read more

Made an appointment to bring my car in for service at 9:30 am. Now past 10 and it's still sitting in the parking lot. I decided to wait for it, based upon the assumption that the reservation would mean something. I have had good service in the past but this is disappointing and not acceptable. If this was my first visit, I'd give them one star. read more

Excellent service. Caring & knowledge employees. They fixed the shoddy work that the Hamilton store did to my car. Fit me in immediately after leaving the Hamilton store because my car was barely drivable. Following the corporate policy of customer care and service. Drive on by the Hamilton store right to Stevensville. You'll get great service, work done properly, and be treated like a valued customer. read more

Robert is great to work with! He is extremely honest and gets things done in a timely fashion. I appreciate all of Roberts help! We have been returning customers and will continue to do so! read more

This store was great in assisting me to continue on my way after experiencing tire failure. I had no appointment, was on a schedule and passing through from out of town. "Tony" worked me in, in between other repair obligations and got me back on the road. "They're free ice cream and coffee is great too!!" "Thank you Tony for going out of your way." read more

I can't thank this crew enough, today my wife and I were on our way to take our grandson camping and we got a flat tire on our camper outside of victor. I called Harpers Les Schwab And they had a truck out to our location within a 1/2 hour and had us on our way within 10 minutes.have been doing business with Harpers Les Schwab For over 15 years. I then drove to Stevensville and had the other 4 replaced within 35 minutes. Harpers Les Schwab You are Awesome and do a fabulous job!!!!! Thanks Robert, Andy and Kyle you Rock read more

I buy 3-5 sets of tires a year here. They are always very helpful and knowledgeable. I won't go anywhere else.

Thanks to Robert and his great customer service, I give this store 5 stars. He is a person that goes the extra mile to make sure you're happy with your purchase. I've been a Schwab's customer since 1979, and always received good service at all of the stores. In this case, Robert is a stand-out. Thanks. read more

Warranty means nothing here. These folks have every excuse for not honoring your warranty.

Have been very happy with Les Schwab Stevi over the years and continue to use them for all my tire, wheel and airbag needs.

I have had bad experiences with this store long ago but since they are the only tire shop within 35 miles of my house i decided to give them another chance. I called this morning and asked how much it will cost to have two tires i bought mounted on two rims i bought. The salesman told me it will cost $30 if the tires are from them and an extra $5 if i bought them somewhere else. I drove 20 minutes there to be greeted by a man with a look on his face and attitude like i was that last customer that walked in right before his lunch or something. I told him what i needed and he proceeded to ask questions like: have these ever been on the vehicle before? Are these 10 ply tires? After about 5 minutes he says "so were looking at $129.95". I began to explain that the quote i was just given over the phone was much less he interrupted me and made some excuse that the price i was given was for winter tire swaps and that was the value pack. I told him im going to have to decline. Without looking up from his computer and again with his attitude all he says is have a nice day. Big sky tire in missoula did it for $30, i will never be going back to this store. Ever. read more