Super nice staff that was super honest. Francisco went to do an alignment on my car and when it didn't need one, they didn't charge me. Thanks guys! read more

On a 4,000 mile trip home our Jeep started shaking and developed leaks in the diff seals. Francisco without us having an appointment fit us in the same day and gave us great advice and care that got us home the last 1,000 miles. We appreciate the time, effort and care he gave us when he did not have to! This man is an exemplary employee! Thank you to him!!!! read more

Really helped me out in a tough spot. I had to replace 2 tires on my pickup on short notice before driving home. Called around to some other tire shops in town and either a) they weren't going to be able to fit me in on short notice, b) they didn't have the tires I needed in stock, or c) they didn't have any locations where I live so I wouldn't be able to get service on the tire if I needed to. And then we went to Les Schwab. Not only were they able to meet all three of the above criteria, they were also incredibly helpful, friendly, and professional. They offered me a couple of different options for tires (and again, most other places we called didn't even have AN option in stock) and we were able to find an option that fit in my budget. They had the tires on in very little time. And I should have been ready to go. The only hiccup was that me asking for an alignment check somehow got lost in translation, and then when I returned to pick it up I had to wait another hour and a half to pick it up. All in all though, great experience. Can't recommend them enough. read more

I don't think I can EVER go to another tire place after my visit to the Pole Line Les Schwab today!! I can't believe the excellent service they provide there. I needed an alignment done for one of my vehicles and they got me right in, the work was done when they said it would be, and every person I interacted with had an awesome, helpful attitude. I will definitely be back for any services they can help me with in the future! read more

I contacted the Les Schwab Tire Center on Blue Lakes Blvd and asked about the cost to replace my front shocks on my 92 Pathfinder. The person who answered without my asking proceeded to tell me the cost of all the shocks being replaced and an alignment. When I stopped the person and asked if I had to have an alignment, they proceeded to tell me it was required. In my case at hand I know that many things need replaced on my Pathfinder. But I wanted to do it one piece at a time to help defray the cost. This policy of theirs if the sales person stated it correctly deprives me of doing my repairs over time even if the new repairs might not last as long as intended do to other problems influencing the longevity of the new repair. read more

We came in with two flat tires after hunting and Rita did an incredible job, helping us with the insurance and taking care of everything we needed done. read more

Traveling through Idaho on a road trip, my tire indicator light came on. Not wanting to take any chances, I drove it to this location hoping not to get screwed over. (As a female with little car maintenance knowledge this is a regular fear) I walked in, noticed the clean and organized office. The lady behind the desk greeted me with a friendly smile. I explained why I was there, she asked me for my keys and told me to take a seat. As I was waiting, I was going over the worst case scenarios in my head... Will I need to cut my trip short? Will I need new tires? What will this cost me? After waiting about 20 mins, this young man explained that there was a nail in one of my tires and they removed and patched it up. I was so relieved! Then I asked: 'So, what do I owe?" (I mean they took time and expertise in what they did) He replied; "Nope! You are good to go!" What?!? Unheard of! I wanted to hug him, I was so relieved. Lol . Felt so good to be taken care of like that!! Thank you so much! read more

I called the Les Schwab store on Pole Line in Twin Falls and connected with Austin. My request was concerning studded snow tires, tire chain policy and other materials issues. Austin answered the phone very professionally and had excellent knowledge of the products sold by Les Schwab and quoted reasonable costs for services. It is remarkable in this day and age to connect with service connected people that actually give a crap about representing their employer so well! Zane Austin read more

We stopped in on a long road trip with a brake problem on our trailer that had been mis-diagnosed at another LS dealership. Austin and Brad identified the problem, got us fixed up and back on the road SAFELY in short order. Thank you for going above and beyond! You guys rock! read more

I HIGHLY RECOMMEND!!!!! Dan, Brad and the rest of the guys went above and beyond to find exactly what I needed and make sure it was installed with "better" than factory craftsmanship. I will never use anyone else. The customer service I have received from Les Schwab makes you forget its a tire shop. They have always treated my wife and I with the utmost respect and have never tried to sell us anything only solve our problems. Thank you Les Schwab, you have a customer for life!! 10 STARS IF POSSIBLE read more

Had alignment done in WA but wasn't done to spec still pulled to left. Stopped in here and they took care of me got it back to perfect thank you for the great and fast service! Need some work done check them out they stand behind there work! read more

I am from out of state and never have gone to a tire place and gotten such good service. They ran up to my truck and asked what they could do for me told me everything I needed to know all within a couple of minutes I was so surprised at their customer service that I was not even thinking of going anywhere else to get the work I needed done. Super impressed read more

We arrived within 5 minutes of closing time in need for an emergency flat tire fix. Some people would complain about having to work extra right before closing, which is understandable, but they didn't at all & happily helped us! We're so thankful they took us in without any problems! Really nice staff!! This is definitely a great location!! read more

Dropped my truck off this morning at 9 amto get a alignment done and was informed that the do have all the parts in stock and was informed that it was going to be done around 2 or 3 PM. Called around 115 to check on the status of my truck and they haven't even started it yet. This is ridiculous here would been nice to know earlier about the situation that's holding up my truck. read more

I would highly recommend Les Schwab on Pole Line Road in Twin Falls, Idaho to anyone needing tires or a battery. I had to have a battery replaced that was located under the driver seat and it was difficult to say the least. They finished the work in short time, checked the tires and I left feeling safe and secure in my vehicle. They customer service and actual automotive service were the best I have ever seen at a auto service location. The price was very fair and the warranty was excellent. Thank you for doing such a great job. read more

Took my Tacoma in because the right rear had a slow leak... decided to have the tires rotated as well...they fixed the leak and rotated the tires in under an hour...the cost?...$ 0.00. read more

Amazing service. Came to our rescue when we had a flat and had us back on the road so much faster than we thought possible.

This is the first Yelp review I've written and I'm writing it because of the incredible experience we just had here. My husband, I and our 2 year old daughter were only 1 hr into a 15 hr road trip when we discovered that we had a nail in our rear tire. It was 4:30pm on a Saturday. We wouldn't make it to Les Schwab before they closed at 5. The manager personally stayed late to make sure we didn't have to traverse the Nevada desert with a leaky tire. We arrived at 5:30, they had our car up in 5 minutes and us back on the road 20 min later! Truly exceptional customer service. Thank you Dan, Matt, Nicky and Les Schwab for keeping us safe on our trip and going out of your way to care for us! read more

I purchased a new ATV trailer to take my ATV'S and my son hunting in Clearwater County close to Orofino, Idaho. It had a lower rated pair of 13" tires than I felt safe with for interstate driving so, I went to Les Schwab to get the best tires for my requirements. The salesman guaranteed me the tires were a radial steel belted 8 ply tire that had a high speed rate of 81mph and a weight load of over 1400lbs per tire. I experienced a blowout 22 miles from Orofino, thinking I must have got a faulty tire. I went into the Les Schwab store in Orofino for a replacement tire and was told I would need the receipt so, figuring I needed a new matching spare, purchased another one. On my way home, I had one tire blowout at Mt Home and another at the Hammett off ramp. I needed a wrecker service to bring me another spare to limp home on. I never drove over 70mph and most driving was under 50mph due to heavy snowfall. When I took the blowout tires into Les Schwab the next day I find that they didn't mount the tires I thought I bought but a cheap polyester tire instead. I would never do business again with such a crooked outfit that also disregarded the safety of me and my son. read more

We were driving back to California from Boise and noticed the night before that we had two nails in our tires. We stopped in Twin Falls to get it fixed and I was bummed the whole night before thinking it would take all day. They fixed our tire and did a trip test for us, for free, in under an hour. What a blessing!! read more

I'm a Les Schwab guy. I like their customer service and their product. So I was really disappointed today when I brought my SUV in to get one of the brand new tires repaired that has been leaking since I bought them a month ago. Usually, filling up a tire and checking it is a few minute job. After 30 minutes my car had not moved. If Les Schwab's bread and butter is customer service...they super failed with me today. Standing behind their product and knowing that as a company one of their tires has malfunction should be reason enough to make it right quickly after dropping over $1,000. I'm hoping to have better luck in Jerome or on Blue Lakes...very disappointed with this location's service. read more

Went in with a screw in my tire. Was met in the parking lot by an employee who got the process started, and by the time I went inside to the counter my car was already up on the rack. The lady at the counter was very nice, and professional. I was in, and out within 20 minutes. Outstanding service. read more

We were driving from Vegas to Seattle and all seemed fine, but noticed the back right tire slowly losing pressure in Twin Falls Idaho. We were lucky enough to find Les Schwab who patched the hole made by a small nail FOR FREE. This could've been a much dire situation, but Les Schwab came through! read more

FAST and friendly. While on a team road trip one of our team vehicles incurred a flat from running over a screw. Within 5 minutes of calling the store, JT was on the scene and had us back on the road with 20 minutes...no charge. Fixed it on site and with a smile. Thanks...some NASCAR crew needs to hire this guy! read more

i'm not from here, but brought in a flat. they found a piece of metal, patched it up and filled all my other tires for free! excellent service, clean facility and enjoyed popcorn and coffee of course. read more

Quick and painless! Great service. I'm driving for 18hours and pressured for time. They fixed my tire issue without any delay and for free!

My wife went in for a repair while I was away . These guys were honest and fixed what they felt was right . Appreciate having a place that I am comfortable to send my family . read more

I was greatly disappointed by Jeff at Les Schwab on pole line road in Twin Falls. I had just returned from a trip to Seattle and realized my tires I had purchased at Les Schwab were pass needing to be rotated. The female clerk said they will check your brakes while they are there. I said okay. Well about 15 minutes later my name was called and Jeff told me all of my struts on my 5 year old Toyota "all 4 of your struts are blown. " Well being puzzled I agreed for a free estimate for 800 plus dollars to fix. Well I took the estimate and headed to Wills Toyota to Kevin who runs the service department. Well , while my car was in the air Kevin showed me my struts. Well the front had a normal amount on top of cap. And the rear struts were DRY!! I almost spend money I did not have or need to spend. How can Les Schwab look you in the eye and LIE to u. Thank you Wills Toyota for showing me and being HONEST with customers. read more