I loved working with the Powell Team. They have great customer service. I have a continuing and…read moredetailed relationship with this team and have a great respect for everyone I deal with. They are well established in the community and are very involved and knowledgeable in East Texas. They go above and beyond everyday!

Bert Powell is, as I had been told by everyone who I'd spoken to that knows him, a self serving…read moreperson without integrity or character. My experience with him occurred one week after I moved to Tyler. While I was back in Austin bringing another load of household items, he took it upon himself to have his handyman begin chopping two feet off of my backyard Stone Fence. I drove in and caught the man doing it and motioned for him to stop. He spoke no english, so I had to give him hand signals in order for him to understand. He left, but about two hours later, I heard the chopping again and had to go out and make him get off the fence again. Evidently Mr. Powell had ordered him to continue anyway.I went over to Powell Properties office around the corner to find out who had given the order to do that to my fence. After a few days, I spoke with Mr. Powell and he proceeded to ask for money from me to finish off capping the top part that they had left jagged and ugly. I thought about it a while and eventually decided that it was his responsibility to cap it off, since he had not even asked my permission to begin with. I called and told him I'd like him to cap it off and he said that I would have to chip in some money because he had already spent $200. chopping it down and told me that a "decent" property owner would understand that the cost should be split. I told him that a "decent" property owner wouldn't make the decision to chop someone else's fence up without prior agreement that there was a need and prior agreement to split the costs. It seems Mr. Powell doesn't care much about his neighbors and has gotten away with throwing his weight around a bit too easily and quite certain of getting his way. He really is a man without character and out for himself only. In the past year,I have referred two different workers to him, who did work for him and left unsatisfied with the money he was willing to pay them for their labors, as well as the way they were treated by this man. My advice is to rent or purchase with him with your legal advisor because it seems he is the only one who wins in his world.

Doc Deason and his wife, Alissa, are so wonderful! Doc was my Real Estate Agent. He helped me sell…read moremy house. He held my hand and helped me through the whole process. Doc and Alissa even helped me get my house ready. It sold quickly. I would recommend Doc Deason in any and every case! Thanks Doc and Alissa!!

I saved up some money and decided to take the plunge and buy a home. Was refered to Doc Deason. Doc…read morewas on top of things from start to close. Vast network of resources, contacts, and information. Was willing to give me honest feedback on decisions. He knows the areas, the values and what the future of the values should be. I know have a fantastic home in the Flint area. Got a great deal on a very well kept home. Able to build equity in a property that has incredible resale value. Doc Deason: #1 in East Texas.

I put a deal in this title company which is part of East Texas Title Company as listing broker. The…read moredeal closed and funded. Everyone got paid except me. Sent an email with no response from Celia Flowers or the escrow officer. Called the office and spoke to a manager; she said call back tomorrow. Really? Its been ten days now. Still no money. Never in 35 years of deal making have I had to ask for my money from a title/escrow company...I guess my next step is to file a complaint with TDI to exhaust any administrative cure. Follow up. Got a call from escrow agent. She overnighted the check and I received. She apologized and was very nice.

Great education and amazing community involvement. Very impressed with quick response time.read more

The lady at the front desk was very helpful and patient especially with my handicap relative…read more Definitely 5 stars service thus far....

I began dealing with East Texas Title Company in Tyler, Texas back in July, 2025 when my mother…read moregifted me the deed to her house. I noticed, after my mother gave me the Gift Deed that is showed an incorrect property address. I have been arguing with Avonli, the receptionist for the past two months about whose fault it is. For some reason, the title company has put Avonli in charge of running the whole show, but being just a receptionist, she's not licensed to be giving me advise and in addition to giving me incorrect advise, she has repeatedly lied to me. She blames my mother for incorrectly filling out their Walk-In form used to transfer information to create the Gift Deed whereas I blame the title company because after reviewing the Walk-In form, I told her that wasn't my mother's handwriting. Originally she told me that I wouldn't have to pay to have a correction deed drawn up, but then she changed her mind and now wants to charge me $530 in addition to the $200 my mother already paid them for the original, incorrect deed. I know when I'm being played and I don't appreciate being treated in such an unprofessional way. And the title company has things set up to where you cannot e-mail anyone in the company because when you do, the e-mail is returned as undeliverable. Another thing, I have told Avonli that I wanted to speak with Diana Perez who is the Manager, but she won't allow me to. And yesterday I tried to send an e-mail to Cecia Flowers who is the Owner, but it came back as undeliverable. Is this how they would want to be treated if an error occurred on their document(s)?

I am providing a quick review on my personal experiences dealing with Dower Real Estate. Given the…read moremarket over the years I had many questions and strategies I thought would position me to either sell or buy in challenging times. I consulted with Amy directly on issues of finance, loan positioning, and market tempos. I found her understanding of the central Texas market to be on the spot and current. I would highly recommend her services to anyone interested in buying or selling a home. She is a straight shooter and will not waste your time.

I have worked with Russell Richardson at Echols and found him to be lovely to work with. He is…read moreknowledgable, helpful and kind and I would highly recommend him to anyone in the Athens area that needs a realtor.

I am relatively new to Shiloh Pines. I must say the entire leasing experience was easy and they…read moreanswer my million questions I had. We had some things for maintenance to see to, but they have made sure to correct anything we have come across faster than other places I have stayed. Everything was addressed within 24-48 hours. The office staff are pretty amazing (shout out to Phyllis and LaQuinta) and make sure we feel welcome when we come in. These ladies see a hundred different faces a day and still manage to keep everyone straight. I do like the trailer we are in. It has new flooring and fresh paint and the deck has a fresh paint job. I have driven around the park and noticed it is very clean and there are improvements being made. There are some new basketball goals and a new liner in the pool we are excited to see when they have their party. The grass is always well maintained and pets are welcome. Everyone seems to work together to make sure everything stays clean. I must say we moved in knowing we may leave within a year as we are looking to buy a house soon. I want to point out that most places will require you to find a new tenant or cover the entire lease to move. Although this park does require some fees to cover their costs for you vacating early, it is not as extreme as other places we looked at. The main thing you have to do is communicate with the office. Matt is very understanding and willing to work through any issues or anything that may come up. People go through hard times and this place understands that. If we were not in the position to buy a house, this would be a place we would enjoy living at. The atmosphere is nice, most of the residents are pretty friendly and will smile and wave, and it is a safe place to be outside with the kiddos playing basketball or swimming or enjoying a nice walk. I would definitely recommend this place to anyone looking to rent.

I cleaned my house top notch....move in ready for the next person and I was told I would get my…read moredeposit back. I wanted to move to another house but was refused by Rhonda! I was never late on my rent. But I never got a dime back! Don't move here ! Rhonda is. A Liar and the truth is not in her! She lied about everything thing! Don't move here

I had a laminate floor installed in 2019 and 6 months later it started tocome apart. A sub…read morecontractor came out to fix it . In 2024 the floor again syarted to come apart. The owner came out and could not figure out why it was coming apart. Several month later a worker came out to fix it took one look at it and told me he would get back to me. Never heard from him again. Went to the store and owner Sean Rose told me it could not be fixed and the flooring had been discontinued. I asked for a copy of the lifetime garruntee the floor came with and was told it was probably 25 pages long and he would get the manufacturers rep to call me. Haven"t heard from him either. Not sure why the floor could not be fixed after it was installed but not 5 years later. Something about it might mess up the whole floor. Buyer beware. Calls are not returned and commitments not kept.

My experience with brickstreet flooring could not have been any better. Sean, Matthew, and a lady…read moreemployee (sorry I can't recall her name) all provided wonderful service to me. From selection through installation no issues at all. As a single guy their help in picking colors was very valuable to me. And to top that off the price was the best I found. I had tile put in the entire house (new construction) and backsplash for the kitchen. Highly recommend based on my experie