To me, trust is tied with pricing for the most important factor when it comes to service providers…read more Our experience with Hasbrouck began with a recommendation from a neighbor - and, a great recommendation at that! It didn't take long for my wife & I to know that we were in good hands with the Hasbrouck crew. They take the time to explain the details and are very consultative - the options are laid out, and it is never a sales pitch. Just an honest straightforward service provider. Our experience with Hasbrouck was beyond positive and I would recommend them to anyone for pool & spa services.

From the owner: We offer a wide variety of pool supplies, spa supplies, and hot tub supplies. View our catalog on…read moreour website!

I had a problem with my Jacuzzi, that was just two years old. I asked if they can come in service…read moreit. They asked me what brand it was and I said Jacuzzi. They then said if it was two years old it should still be under warranty? They gave me a number to call and Jacuzzi handled it right away. They could have made money. charged me a service fee for parts or other things but instead of getting a profit, they helped me out. I cannot tell you how great it was even though I did not do business with them. I believe that they are not out there to cheat any customer. thank you.

I have been a regular customer for since 2015 when the store was located in New Castle, DE. Bob and…read moreJohn are great and knowledgeable on their products. Let you in on a secret, the chemicals are a great price.

We can't thank Doug and Chris enough for helping us get our pool up and running! Friendly,…read moreknowledgeable, patient and caring are just a few words to express how we feel about them. We can't thank you enough for everything, and look forward to working with you!

This is our 2nd year using JC to close our pool for the season and they are fantastic. They are…read morefriendly, professional, work quickly, and even provide a little entertainment while they sing and dance to their music while they work. They even turned off and rolled up the garden hose when they were finished. Thanks for the great work.

I have never been more impressed with a product then with the enclosure than pools and spa. And the…read moreinstallers did a install that was as impressive they showEd up on time worked and got the job done. if I scored these guys 10 out of 10. I would give them a 15.

I live in the Florida panhandle. I have had an in-ground pool at my home for 25 years. Until this…read morepast fall, the pool was inside a screened enclosure. For a number of reasons I was never happy with the enclosure. I was sure that there must be a better way to enclose a pool, but short of converting it to an indoor pool, I was clueless. None of the local pool companies was of any help, but fortunately I found Pool & Spa enclosures on the web. As others have written, John and Alex are absolutely great to work with. Their enclosures are everything they say they are. The engineering and quality of construction are outstanding, as is the performance of the enclosure. Today, April 21, the outside air temp is 78. Inside the enclosure the air temp is 97, and the water temp is 83. Even though my pool is unheated, I have been swimming in 80 degree water since late March. Previously with the screened enclosure my pool never hit 80 until May. Ditching the screened room and replacing it with a sliding pool enclosure was a great decision. The new enclosure has exceeded my expectations in every way. Great product from a great company!

We chose Summit Swimming Pools for our in-ground pool renovation after meeting with three pool…read moreservices. We're glad we chose Summit. They were responsive, professional and best of all, they performed on time and did exactly what they promised. Kevin and his staff stick to their timelines, welcome our questions and cover all the equipment options. They provide ongoing pool care after the renovation with weekly pool checks and closing/opening. Summit's pricing is in line with everyone else we contacted. Their service and product deserve all 5 stars.

I reached out to this company regarding building a pool via Facebook messenger. I do not know how…read morethe process works and simply asked if they provide free consultations. Not because I expect one, it was simply what I thougt was a general questions. I received a completely rude response that they do not "work" for free. Their projects start at $100k and they are not booking until next year. Completely rude and unprofessional.

DO NOT USE THIS COMPANY OR YOU WILL REGRET IT!!! PART 2…read more UPDATE. The business owner Tracy has attempted (AND FAILED) to do damage control by responding to my original horrible review EVEN THOUGH SHE HAD ALREADY RESPONDED TO ME ON THE PHONE...so there was no reason to respond to me online here...ONLY to try to twist the story and do damage control. Sad. She knows that YELP doesn't allow US CUSTOMERS to respond to the business owner's reply and that they get the last word on here, so they make it try to appear as though the customer is wrong or being unreasonable...so I am posting again to let everyone know how full of it these business owners are and how they are clearly trying to save themselves from ANOTHER horrible review, because they have MANY. See my original review below (I have attached a screenshot) or just go to the original post for it AND their reply (Yelp doesn't allow that many characters here to post it all). And why am I going through this trouble? To make sure that you good people out there do not use this company and end up going through what we did with them. So now for my reply to the business owner's response to my original post. TRACY SAID "You contacted us twice on July 12th regarding an issue with the heater not working and the water not flowing from the spa to the pool. Our associate spent time on the phone attempting to help you troubleshoot the valve positions and asked that you call us back if the issue continued. We did not hear from you again until the morning of July 14th." Wow, Tracy...you keep making yourself look worse and worse...what actually happened was that I contacted YOU on Saturday and spoke to your associate TWICE and had to waste a ton of time on two different calls troubleshooting the problem and NOTHING he told me to do actually worked, completely wasting our precious time. And the reason you didn't hear from me AGAIN is because my SECOND call had been a 10 minute call that was made at 3:54...AND YOU CLOSE AT 4pm!!!! AND your business doesn't open again UNTIL MONDAY MORNING!!!! So I actually have to tell YOU what YOUR business hours are AND when you are open and closed??? YOU ALSO SAID "The cleaning and chemical balancing services you were charged for were completed as scheduled, in accordance with our service terms." Well, Tracy...again...in accordance to service terms, and for a visit to be "COMPLETED AS SCHEDULED", YOU ACTUALLY HAVE TO SET THE POOL SYSTEM VALVES & SETTINGS CORRECTLY PER YOUR OWN INSTRUCTIONS (NOTES AND PHOTOS)!!! If you didn't do that, you DID NOT "complete as scheduled"!!! If the valves and system were not RETURNED TO THEIR ORIGINAL AND PROPER POSITION, you did not "COMPLETE AS SCHEDULED". If YOUR SERVICE VISIT and carelessness caused MULTIPLE ISSUES with our pool systems, then YOU DID NOT "COMPLETE AS SCHEDULED"!!! And this is all on top of the fact that because of what the technicians did, our system was malfunctioning FOR DAYS!!! "Complete as scheduled" means that you did what YOU WERE SUPPOSED TO DO...and PROPERLY". Which you did NOT do. Yet, you STILL charged us FULL PRICE WITH NO DISCOUNT AT ALL for that service AND all the aggravation and inconvenience you caused us, YOUR CUSTOMERS, as detailed in my original post. Once again, YOU DO NOT CARE ABOUT YOUR CUSTOMERS & all your negative reviews here prove it. And that's why we fired you and why you've lost SO many customers...and are getting so many bad reviews.

i took care of my pool for 30 years so had basic knowledge. my neighbors are a good bit older than…read morei am and had problems with a new pump that i couldn't figure out bc of blue tooth technology.... ugh Kyle and younger co-worker were so helpful, kyle over the phone on first attempt to get it running. and then i met them at the pool for a hands on lesson ! i cant thank them enough for their patience. kathy compton

Nasty drivers that cut you off and then slam on the brakes to make you stop on a busy road, then…read moredelivers the middle finger salute. Horrible company. I called to let them know about the situation and the guy called me multiple names that I won't repeat here.

Very true Mr Sankey is a horrible man. He came to my home reeking of alcohol, and apparently is not…read morea pleasant drunk. He made us feel like we were idiots and he knew it all. He told us his time was too valuable to be wasting it on our pool. DO NOT even call him! I expected a professional and that is not what I got.

I use Evo Pools Service to take care of my pool and they did an exceptional job After another…read morecompany left my pool with green water and it became unsafe for my family to swim Evo Pools stepped in and worked their magic Not only did they fix the issue but they did it in a friendly and professional manner. I highly recommend their services to anyone in need of pool maintenance.

Be careful with this company…read more We switched to EVO Pools a few years ago because we needed a reliable pool service to open and close our pool. They are a local company as well and seemed reasonable the first year. Last summer, we had them open and clean the pool. They showed on time and communicated arrival. When they arrived, many of the workers (while friendly) don't speak English and so there are a few language barriers during the process. Many times the workers will just instruct to call the office to discuss any questions or next steps. So, asking them about their process or what should expect is futile. A day after they left, the pool was not clean (debris at the bottom and algae on the walls). I called and emailed and the response was that it may take a few times to clean the pool for it to be truly clean. And they would come back "for a charge" to clean it again. What?? And honestly, if I didn't pay A LOT of money to open, I wouldn't have been that upset. So, I simply remembered that I would need to add a cleaning next year and worked to get the pool clean on my own. We used them again this summer, but this time I ordered a cleaning with the opening (as a separate item to which they charged me an hourly rate). The pool reps came (same workers) opened the pool and cleaned it. They let us know that someone would be back for the full cleaning a day later. GREAT! They came back a day later (I was charged 1.5 hours) and cleaned the pool. When they left that day, there was still algae and other sediments in the pool. My husband and I thought this would be cleaned by our filter, expecting that the walls and floor were scrubbed and this is what caused the cloudiness in the water. Two days later when the water cleared, there was still algae on the walls, floors, and around the lights. I reached out to express my concern and the response was "it may take more than a few cleanings" and they were happy to come back out and CHARGE ME AGAIN!!!! It was clear that the work/scrubbing of the pool walls, around the lights, in the creases of the stairs, etc wasn't done at the cleaning. We will never use EVO again. I give them 2 stars for communication because they do quickly respond and especially quick to tell me that they would happily come out and fix the issue at MY expense. And if you have money to burn, you could just have them come out 20 times to clean your pool until it's done and ready for the summer!!