They came over to test myclorinator and found that it was defective. Will provide the replacement…read morecost along with the pool cleanup. My wife and I were very impresss with luke and berry. Thank you for the professional contact. Joe

They are very reliable , and communicate well . In addition…read moreto routine cleaning and maintenance , they are able to fix mechanical issues.

Could improve across the board. My experience felt like a classic bait-and-switch sales approach…read morecombined with poor customer service. I visited the showroom and found a hot tub I was interested in purchasing. The following day, I called ready to move forward based on the pricing and details I was originally shown. However, once financing was discussed, the terms changed. The advertised package originally included an electric cover, but I was told that if I financed the purchase, the cover would be removed and pricing/specifications would change. What made the experience frustrating was that the website promotes financing, but the final offer did not match what was originally presented. It also felt like pricing was being adjusted above manufacturer retail while still being marketed as a "sale." As a customer, transparency and consistency matter. If a product is advertised at a certain price with included features, those terms should remain clear regardless of payment method. The experience reminded me of seeing a car at one price and then being quoted something different when you're ready to buy. Disappointing experience overall.

We went there and it started out so good .we were thinking about which one wanted as it was a…read morelittle more than we had to spend.The salesman CALLED us and offered us a Bullfrog A7 spa refurbished/warranty model at a great deal .We put a deposit and received a contract, this one was listed also on their website and they called 2 and half days later and we were told it was already sold.We checked hours after the refund and it's still on the website for sale. Very shady.

After a frustrating pool opening and many tears, I had to turn to professionals for help. Aqua…read moreMaster was able to come out quickly, troubleshoot and resolve my filter issue, and then address cleaning the pool and eliminating a ton of debris . In June, I wanted to fill the pool in, convinced this Summer was a wash. In July, the pool was immaculate, and Summer was saved.

They were quick to respond for all my questions and very reasonable with their prices…read more Carmen was excellent, taking the time to review what the needs were and offering his expertise but all the while deferring to what I wanted to do. He was extremely thorough. He also recommended some other services to consider in the future which were helpful, not high pressure.

They're 20 minutes from our home and there are other pool services 2 minutes from our home, but we…read moremake the 20 minute drive every time. This company with the generic sounding name is anything but generic. They're smart, honest, they remember you when you come in. They offer ways to save money but never compromise on the right advice. We just bought a home with a 20 year old pool in Fair Condition, but not better. We're experiencing all kinds of issues and they've been patient and thoughtful in their education and advice on each issue we've had. They're not just out to sell us thousands of dollars of stuff. It can be really daunting to take over a pool from someone else. You can only guess how carefully or neglecting they were, even if you get a top notch pool inspection beforehand. I can't express enough how great Discount Pools has been. Ask for Tommy, but also the others working there are excellent too. We appreciate ya'll.

Mike and his crew do a fine job and are on top of their game!…read moreI would not think of going anywhere else for my pools service and pool supplies! Thanks once agian to you all!

Received a call back on Sunday ! ....and was interested in knowing more about the job. Very…read moreprofessional and knowledgeable about my Cocktail Spa Pool! Service has begun and I could not be more pleased. Highly recommend Nick!

Nick is absolutely phenominal. I've met a few characters while trying to find good service…read moretechnicians to perform specific task at our home. This young man is honest, integral, an experienced professional, and very punctual person. He's also very knowledgeable when it comes to navigating his way around the swimming pool and hot tubs. Please don't steal my dude. He's a real gem!!!

If I could give more than 5 stars I would! I had my pool replaced by Trinity Pools and I am elated…read morewith the results. Everyone I communicated with was kind and very knowledgeable. David took the time to explain each step of the process to me which helped as this was my first time replacing a pool. The pool was installed and filled by Trinity. These guys worked hard! They did not leave until the job was finished, all trash and boxes were cleaned up and my pool was filled and looking perfect. Even after the pool was installed Trinity stopped by to check on my filter and make sure it was running properly. I highly recommend Trinity Pools. David and Brian were extraordinary to work with. Thanks to Trinity Pools we are swimming again!!!!!

Just moved into an old home with an old pool, I remember the pool when I was young so at least a 20…read moreyear old pool. The liner was in bad shape and all the equipment needed to be replaced. Trinity Pools did a great job, and I am so happy with the results. They also took the time to explain how to use the pump and filter properly. Great team!

Excellent service and communication she took her time to explain how we can keep our pool in better…read morecondition

From the owner: We are honest, trustworthy, reliable and will give you a fair price.read more

Never even called me back, or responded to a DM on Facebook after multiple calls amd voicemails…read moreabout a D1 tub needing service.

Spa Guy Dave Faust did me dirty as he also runs spa parts guy dotcom , I had the same experience…read moreas reviewer Donn D another 1 star reviewer that got GHOSTED by SPA GUY DAVE, yelp should attach his 1 star Better Business Bureau rating with 5 negative and zero positives, see images of fellow sufferers aka clients. Refused to respond for 2 weeks, service requested, no response at all, If you are immune to frustration by all means give Dave a try!