Well stocked. Great service. Knowledgeable and honest…read more Great store for the DIY crowd

I highly recommend Discount Pool Mart if you need any pool and spa supplies. The team is super…read moreknowledgable, friendly and quick to give good advice to us homeowners that work on their pools. Based on my experience, I really trust them. They have also given me a few very good referrals for pool services like, repair, pool start up and replastering companies that I have used and have worked out great. Need help with your pool and/or spa.....I would trust the team at Discount Pool Mart.

We are deeply disappointed with Bernard and Avanti Pools. A light fixture was installed incorrectly…read morein our pool and was rusting like crazy. He attempted to fix it but did a terrible job. There is now a ghastly looking visible patchwork looking circle around the light fixture. He didn't even bother to replace the cover with the white covering, it's just a dark metal cover. We asked if he could repair it to look like new, but he said nope too bad. That's the best he could do. It's appalling spending all this money on a pool and for them to leave you with a giant blemish and a flippant attitude about it. I do NOT recommend hiring this company. We are so disappointed.

I always judge a company not how they treat you when they're trying to get your money, but how they…read moretreat you after they've been paid. If I'm being honest I've actually been more impressed with Avanti and Bernard more when it comes to the latter which is what I'm basing this review on. If I were reviewing on the process of building/permitting it would be a different score for sure. So again this is based on the final product and support afterwords. IMO Bernard is an old school pool builder, he knows what needs to be done, how to do it, and doesn't overcomplicate things. He stays calm and works on solutions instead of trying to find a way to blame others. There are some drawback to that in that he does a lot verbally and just gets it done, but sometimes that leads to miscommunications. This happened a few times during the building process, each time I was like oh no here we go it's going to be a fight. But each time he impressed me and just solved it quickly and efficiently. I've waited a couple of years since my pool was built to review because I knew we'd inevitably run into problems. Everyone talks about their great warranty until you have a problem. Then they usually start with the cost of the call or why this is your fault or why that particular component isn't covered, diagnosis fees etc. That has absolutely not been the case with Bernard. I've had weird electronic issues that he's walked me through resetting, I've had a light go out a year and a half after completion, ordered within 10 minutes of me texting him and installed within a week. Just recently I'm having water flow sensor issues which I was almost sure wouldn't be covered, instead of what I was sure was going to be bad news he again texted me back within 10 minutes, asked a couple basic questions, and said yes it's covered I know what it is and ordered the part. To me this is a 10/10 builder. The finished product is beautiful and has really impressed me over the past couple of years. He really made my vision come to life and convinced me we could do it even though I was doubtful with the tiny space we have. He completely transformed my backyard from a place we spent almost no time to an oasis we absolutely love. I received about 7 quotes before we decided to go with Bernard. His pricing was super competitive and I believe a lot of that was due to the fact I was speaking to an owner instead of a middleman salesman. Over two years later and I'm 100% sure I made the correct decision.

I called to see if this pool store had a filter for my pool.The guy named Jairo was very helpful…read moreover the phone so I went in to purchase a filter for my pool which is above ground.When I arrived he greeted me with a friendly greeting and educated me about my new pool which I recently purchased in July.There was another nice guy named Christian who was very friendly as well.I will be returning only to this pool store due to the professionalism and great customer service. Good job to Jairo and Christian.

I was hoping to have help from Jesse about cleaning my pool and getting instructions on how to work…read moremy pool equipment. After 4 weeks, and a promise of a call back, they haven't even called me in regards to helping me. Meanwhile I have called them several times and have had no help at all. I can't say I'd they were any good at pool maintenance because they've never called me back to help me.

Co owner Justin was competent, fast and friendly. Misty at Spa Pros is a great interface between…read moreoffice and the technician and kept me informed all the way. This is a great company to work with! Jeff S

I'm a little tardy leaving this review for Spa Pros but I wanted to let everyone know how satisfied…read moreI was with the work performed. I first spoke with Misty on the phone and told her the issue I was having with my Jacuzzi J-460 (which had been pre-diagnosed by my electrician), and she was quite lovely in describing the cost of repair. It was a failed heater pump. I also needed a drain and clean since it had been some time that I had used it due to the heater pump issue. Her quoted price was fair and was NOT elevated after the service was performed, as some companies tent to do. Justin came, on time and was scheduled, replaced the faulty part and completed a very thorough drain and clean. The unit looked like new afterwards. I am very happy that I chose Spa Pros. I recommend them and I will schedule them again to care of my Jacuzzi!

Initially contacted company via Yelp with a message and ideal day window…read more Was messaged back that they were booked for 3 weeks and to call them to schedule if interested. Over a period of a couple months, I called several times and no returned calls. After sending another Yelp message and informing owner that messages were left on voicemails and no returned calls, this Yelp message would be my last attempt to contact him for an appointment and for him to return my call. I am not in the habit of chasing down professionals in order to do business. He retorted that he is sorry I had trouble contacting them. (No statement as to why my calls were not returned, or that he got my messages) But, then stated he was "declining my request". That's professional! I guess he doesn't need the work, or want to be called out on the inability to return calls.

Steve is a true professional. We have a large in-ground spa that was installed by the homeowner of…read moreour house back in the late 80s. It's been a real challenge to find anyone that really understood how our system was set up given the DIY nature of the original installation. I left a message on Thursday and Steve returned my call promptly that evening and came out first thing Saturday morning to do an inspection. He spent a good hour and a half going over all of the components and analyzing what was causing certain of the jets not to function correctly. While we almost certainly will need more extensive work done in the future that will involve ripping up concrete, Steve was able to at least adjust some of the various settings enough that we can enjoy the spa again. His pricing was more than reasonable for the work done and the time spent. It was obvious how much experience Steve has and he took the time to walk us through what he was doing, even to the point of showing us some actual sample parts similar to those in our spa which he had in his bag and demonstrating how they work so we could better understand the inner workings of the plumbing and the jets. Honestly, what a pleasure to deal with a consummate expert who is willing to share his knowledge. Even more importantly, I did NOT feel like he was talking down to me as a female homeowner, which tends to be a recurrent problem for us women when engaging with certain contractors. Thank you, Steve, for your fast and courteous service and your expertise!

I highly recommend this business to any family or friends. They have a team of experts. The person…read morein charge is extremely knowledgeable and resourceful. I highly recommend calling this business for any issues with your spa or Jacuzzi or any related electrical or problematic issues. Please contact Michael he is an expert and extremely knowledgeable when it comes to this type of work

I've had so many people come and repair my hot tub and either they quoted me super high or would…read morejust do a patch job and I would have to keep fixing it over and over again. It was such a hassle until I came across GFI repair. Michael was incredible. Gave me a great price and got the job done not only efficiently , with great detail, but in a timely manner as well. My hot tub has been working ever since.! Highly recommend!!

Excellent, high quality work at a great price. Sherak repaired our pool for a fraction of the price…read moreour previous pool company wanted to charge. He did such a great job on the repair that he has been servicing our pool ever since! We have had friends and family over a lot over the hot summer to swim, and we actually had some comment on how clean and clear the pool was. Even better, we are paying $10 less a month for better service than we had with our previous provider. Hire Sherak , you won't regret it. Thanks Sherak

From the owner: Top pool services offers professional pool services in Los Angeles area more than five years…read moreexperience call or text for free estimates

It has taken me MONTHS to write this, but I was waiting for our full yard and pool area to be…read morecompleted and here we are. We got quotes from several pool remodeling companies and Smart Swim came in right in the middle. We are strong believers on "you get what you pay for," and opted to go with them even though they were not the cheapest. From beginning to end, the guys at Smart Swim were easy to work with and truly wanted our project to come out great. After 30 years, it was time for our pool to have a remodel! Through the remodel, it was uncovered that we had many severe leaks, down to the rebar that needed to be fixed in some areas. Sam was great at making sure we understood the severity and that we were okay with any new costs that needed to be added. Not only did they do our pool, but also installed turf by the pool area and put pavers all around the pool and yard area. We also got the new gray gate installed from them as well, to replace the wooden fence in the yard (between the pool). **Noting that the perimeter wall/wooden top was painted black and sanded/stained by a different company. We truly appreciate their hard work and even when we had an immediate death in the family during their time working on our project, they were very respectful and gave us some space as needed. BIG THANK YOU to Shai that really has the ultimate patience and knows how to give amazing customer service!! You all are lucky to have him on your team!

I cannot say enough about Adam and his commitment to quality and his customers. He is totally…read moreresponsive and made the entire process of rebuilding my pool much easier than I thought. His attention to detail is something to behold. Five stars.

One of your vehicles and a worker drove like a mad man down sunland Blvd, nearly causing me and and…read morechildren to wreck. He then sped past several other vehicles weaving in and out of traffic and cutting people off. Everyone in my neighborhood has pools, and you have otherwise good reviews, but I would never recommend your company based on this. And if your drivers are going to be irresponsible, then I recommend you stop advertising on your trucks

Ivan called back quickly, made an appointment with me for that same day, showed up on time, knew…read morehis stuff, got the needed repairs done within just s few days at a reasonable price and is a courteous and friendly guy! What more could I ask? I will definitely call him next time I need advice or repairs on my swim spa!

you guys on top of it, thank you!! Signed up for weekly pool service, best rate, competent staffread more

From the owner: We are a pool and hot tub services company with 667 happy customers & counting…read more We are at your service and ready to provide our competent care to your pool or a hot tub. Just contact us over the phone and we'll get back to you shortly. P.S.: use the promo code "FIGA" to get a new customer's welcome discount on our services, contact us now!