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    Leslie's Pool Supplies

    3.4 (11 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

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    Services - Leslie's Pool Supplies

    Pool remodeling

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    3 months ago

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    10 months ago

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    3 months ago

    Under new management now and they have all been great every time! they are always so nice and very knowledgeabl!

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    1 year ago

    Customer service at Leslie's was able to resolve my issues. I have used Leslie's for many years and this was my only issue in all that time.

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    2 years ago

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    8 years ago

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    6 years ago

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    10 years ago

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    Coleman Bright Ideas For Your Home

    Coleman Bright Ideas For Your Home

    2.0
    (4 reviews)

    This review is still in the making. I am beginning to believe customer service is not one of the…read moreimportant things they remember and they are representing Caldera Spas. I have made contact with Caldera Corporate Office. So far my experience with this company is very strained. But contacted a customer service rep there that is listening. They are dropping the ball and hesitate to give answers to the simplest questions and so far they have let this spa owner hanging... Coleman left me with the impression to go fix it myself and have ignored my other calls and messages and email. I can go into more detail after seeing if the corporate office comes to a resolve on this problem and I will finished the whole review. Some times the truth does more damage to this business reputation. Let's see if they can save it. Caldera Spa of California contacted me today; they offered a remedy and if it turns out to be true. I will completely give credit where it's due. I have hear zilch from Coleman at this time.

    Our experience with Coleman has not been the greatest. I wouldn't recommend anyone else shop here…read moreeither. My parents live in Decatur and went to Grapevine to get better service and now they wish they would have gone somewhere else. We bought a 27" round above ground pool. The salesman told us it would arrive in 7-10 business day. Well, that came and went. When we called to set up installation. The pool still wasn't in and we were told it usually takes 4 weeks to arrive, by that time it was 4 weeks. So it finally gets in. We went with the installers that they recommend. BIG MISTAKE! The first thing they tell us there is going to be a $200 trip charge for coming out here ( which they could have gone further in the metroplex and probably wouldn't have charged). On the day of installation, it started raining pretty hard. They continued with the installation process. They had to finally pack up due to the rain because they lowered the pool two inches into the ground and everything was so muddy due to the rain they had to wait for it to dry before putting the dirt back in the space between the pool. Well as they were leaving, me and my mom noticed a huge bubble in the middle of the pool. But we assumed these guys knew what they were doing and that it wouldn't harm anything. Well a couple of days later they came back to complete the job and the liner is now stretched out because they left it like that. They tried to smooth out the creases on the bottom, but ultimately couldn't because the liner was stretched. Our options were to have creases on the bottom or wait for a new liner. Which would probably take another 4 weeks and that would be the end of summer. We called Coleman and spoke with the Sales Manager about this and first, he seemed to busy to even be bothered by this. It was a Friday or Saturday and he said he would call us on Monday and discuss further. We decided to just let them finish the job and discuss further with the Coleman people on Monday about our options. The installers left a huge mess! They didn't pack the dirt back around the pool, they didn't show us how to use the pump. They didn't tell us how to install the ladder. Nothing. These guys were done with us. Coleman never called us, we called them and got "Well it's no ones fault". ACTUALLY, IT IS. It's the installers fault that they recommended!! They should have stopped when it started raining... we spent all this money and our liner now has creases on the bottom. Coleman could care less about making it right. It's been two weeks and hasn't called us back. These people do not care about customer service...look elsewhere for your pool needs.

    Stillwaters Pool Company

    Stillwaters Pool Company

    4.2
    (5 reviews)

    We are very happy with the great job Corby did to repair our pool pipes and equipment after the…read moredamage from the ice storm. Super nice , knowledgeable and reasonable ! We highly recommend them ! Roy and Pam Smith

    I was referred to Chris via one of the Facebook groups. We were in the middle of closing our house…read moreafter the TX winter storm hit. Closing was delayed for 3 weeks because of plumbing and pool issues from the freeze. There was this specific part that everyone seem to be looking for. It was a hard find, but during the time it took to get to the sellers to fix the pool, I reached out to Chris and he said he had used part that was still good. He was willing to help us by letting us "borrow" the part until the new one arrived. By doing this, it allowed us to get the pool running and get the other issues fixed. We were able to close on the house that week. On top of that, he dropped off the part and picked it up. This is an extreme act of kindness. He doesn't even know who we are. He didn't demand or ask us to use his service. Most people would say we have to use their service to get the part. We didnt because the seller used their own pool guy and the guy was already involved from the beginning of the process. The people in the FB group highly recommended Chris because he came to fix their pool and their neighbors' pools. Everyone was having pool issues and it was so hard to get parts and for someone to come out. I really appreciate Chris for his generosity and for helping a stranger. We will be using him after we move into our house. This says a lot about someone. I hardly post reviews but I do when they did something super awesome and kind. Thank you so much, Chris!!!

    Sunstone Pools and Outdoor Living

    Sunstone Pools and Outdoor Living

    3.5
    (22 reviews)

    With the current situation created by the COVID-19 virus, we are so happy we had Sunstone Pools…read morecreate and oasis that my wife and I can escape to in our own back yard.. great for our "Staycation". The 1000 Sq ft of Walnut Travertine pavers around our pool with 2 ft lueders stone pool coping and a 260 sq/ft Cedar patio cover built by Sunstone pools has defined our back yard makeover. I want to thank Brad, Kevin and Mark for supporting us through the journey.

    pictures tells you the drama we went through while sunstone pool installed a pool next door and we…read moresuffered over nine months of nonstop damage next door in 2022 because they worked for sunstone pool. It is now 2926 we moved. Stayed in touch with the current owners of that house still experiencing mud clog issues and damages due to sunstone's pool poor installment from 2022. Company owners still harassing and name calling, never change. It took over four years for an inappropriate response comment on google review here after they told us off over phone call in 2022. Somethings never change. Disgusting trashy people like Brad or Kevin would have better customer services, work standards and hired professional employees, maybe this business wouldn't fear of comments and review ratings. We're trying to move on, it's been over four years and these little bugs still brings up old drama and shit. Maybe they should've been plumbers since they love bringing up old shit

    Leslie's Pool Supplies - hottubandpool - Updated July 2026

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