We are very happy with the great job Corby did to repair our pool pipes and equipment after the…read moredamage from the ice storm. Super nice , knowledgeable and reasonable ! We highly recommend them ! Roy and Pam Smith

I was referred to Chris via one of the Facebook groups. We were in the middle of closing our house…read moreafter the TX winter storm hit. Closing was delayed for 3 weeks because of plumbing and pool issues from the freeze. There was this specific part that everyone seem to be looking for. It was a hard find, but during the time it took to get to the sellers to fix the pool, I reached out to Chris and he said he had used part that was still good. He was willing to help us by letting us "borrow" the part until the new one arrived. By doing this, it allowed us to get the pool running and get the other issues fixed. We were able to close on the house that week. On top of that, he dropped off the part and picked it up. This is an extreme act of kindness. He doesn't even know who we are. He didn't demand or ask us to use his service. Most people would say we have to use their service to get the part. We didnt because the seller used their own pool guy and the guy was already involved from the beginning of the process. The people in the FB group highly recommended Chris because he came to fix their pool and their neighbors' pools. Everyone was having pool issues and it was so hard to get parts and for someone to come out. I really appreciate Chris for his generosity and for helping a stranger. We will be using him after we move into our house. This says a lot about someone. I hardly post reviews but I do when they did something super awesome and kind. Thank you so much, Chris!!!

Came in to the Leslie's today and met a gentleman Named Keith, Customer Service was Amazing. Kid…read moreis Smart An Knows what he's talking about I look forward to Coming in weekly to see Him specifically lol, Great job kid!!!

The employee on this Friday afternoon appears new and not all that familiar with interacting with…read morecustomers. I received a water analysis for my hot tub as chlorine when it is bromine. Instead of helping me with my treatment questions he says "Boss, you needed to change what is in the profile." 1- He asked no confirming questions and was waiting on 2 to 3 people at the same time because they scheduled him by himself 2- teach this young man how to professionally interact with a customer, I am not your boss. 3- in the event something goes terribly wrong from a security perspective, please note your back door is blocked wide open with one employee in the building. Employee has not failed, manager has.

I had them come out to do just a maintenance and inspection on my pool equipment and also figure…read moreout why our spa would not heat. Aaron identified a couple of leaks and figured out the issue with the spa. All of these issues were repaired within a couple of days with high-quality and very reasonably priced. I would recommend Sunny Day Pools to anyone looking for a pool service and repair company.

My only regret is not contacting this company first. They took care of a pool that was left…read moreEXTREMELY GREEN by another company that did awful work. Sunny Day not only restored my pool, but was able to do so without draining it, which other places wanted to do even if it wasn't necessary. They repaired my plumbing lines and replaced my filter. They fixed my heater pad without insisting an entire new spa heater was needed. They arrived on time each week and took great photos of their work. AN. AMAZING. COMPANY! Honest and fair quotes. Kind people. Responsive staff. Just all around a superb company in the Fort Worth area.

Finally... an honest review! This particular pool company…read morehas the worst cleaning service! I paid a premium weekly fee, but received very poor service for over 6 months! I sent numerous emails, texts, and left several phone messages of concern. All were unanswered until I sent a notice to discontinue service! Took water sample to local pool store. Was explained that pool had constant algae growth due to lack of applied chemicals. However, Weber pool said it was from leafs falling into the pool. That statement proved that either; they don't know what they are doing, or they just collect a premium fee, and provide minimal service! They prey on homeowners that have no experience or knowledge of cleaning their own pool, or working their own pool equipment. Take the time to know how you pool system works, to avoid a potential service ripoff! I would NOT recommend Weber Pools!

Avoid these guys at all costs. I thought they were performing the proper service on my salt water…read morepool, but instead they did everything wrong. After just one week of NOT having these guys service my pool, the chemicals are more balanced, the pump is running better and I have fewer issues.

My pool suddenly started losing water and the leak detection company recommended by my pool service…read morenever go back to me. After reading some reviews, I decided to take a chance and call Jay. I'm so glad I did-he answered immediately and set up an appointment right away. He showed up on time, texted beforehand, and spent about an hour thoroughly checking every possible cause. He found all the issues, explained them clearly, and gave me both temporary and long-term solutions. His prices were fair, and he even followed up a couple of days later to make everything was all good. Truly excellent service! Highly recommended.

Jay is a leak detection expert and was able to quickly assess my pool and find the leak and get it…read morerepaired. He is the guy for pool leaks. He knows his stuff and does everything himself. Some companies contract out the leak detection. Go straight to an expert and call Jay.

pictures tells you the drama we went through while sunstone pool installed a pool next door and we…read moresuffered over nine months of nonstop damage next door in 2022 because they worked for sunstone pool. It is now 2926 we moved. Stayed in touch with the current owners of that house still experiencing mud clog issues and damages due to sunstone's pool poor installment from 2022. Company owners still harassing and name calling, never change. It took over four years for an inappropriate response comment on google review here after they told us off over phone call in 2022. Somethings never change. Disgusting trashy people like Brad or Kevin would have better customer services, work standards and hired professional employees, maybe this business wouldn't fear of comments and review ratings. We're trying to move on, it's been over four years and these little bugs still brings up old drama and shit. Maybe they should've been plumbers since they love bringing up old shit

BEWARE: SunStone Pools & Outdoor Living, cancelled an unfinished project via email using a bogus…read moreexcuse while owing us thousands of dollars and leaving us with an unusable backyard full of rocks, sand, holes, rusted metals, and trash. The owner, Brad, is refusing to return the money and give us an itemized breakdown of all cost and labor. He has threaten to countersue me if I take any legal action and has name dropped his Attorney, A. H., to attempt to intimidate me. Below is a summary and I have attached a more detail timeline of events. May 31, 2023. Agreement. Total Cost $62,950. Verbally discussed with Byron (Sales person) that I needed the project completed July 4th. As of July 5th, I have given SunStone Pools $36,950 and they have only completed $20,550 worth of work. On June 20, due to an argument with Brad, owner, over a timeline where he shouted and called my idea to fill the pool back up because it was cracking due to the extreme heat stupid. I received a timeline via email with milestones and an agreed completion date of July 14 from Byron at the direction of Mark (marketing) who had de-escalated the situation the day before. After the owner had asked his workers to leave my house. By July 5, I started receiving text and calls that they were having trouble sourcing the travertine that they knew back on June 19 that they had to pre order 3 weeks in advance. That night I sent an official notification to everyone that I needed that project completed by the agreed date of July 14, 2023 as agreed verbally and in writing. On July 6. Brad sent me an email cancelling the project because according to him, me asking for the project to be completed by the date that was agreed verbally and in writing was "anticipatory breach of contract." SunStone Pools stopped work and abandon the job, so I requested an itemized breakdown of all costs and labor to determine the exact amount owed to us and that any money owed to us be returned by July 10, 2023 end of day. Brad the owner has refused. I filed a claim with the BBB and his only response was that he cancelled the project because I "promised not to pay" which is lie and I submitted the email as proof. This has been a nightmare for me and my family and yet he continues to attempt to re write history with his own narrative to justify what he did to us. I just want the thousands of dollars that was given to him to complete a job to be returned to me so that I can start cleaning up the mess that his company left behind. Please Beware !

Poor service. Don't show up when scheduled and no call to update us. Scheduled and did not show up…read morethat day or the next day.

Ordered a pool cover from Hart Pool and Spa last fall. Highly satisfied with the cover,…read moreinstallation and removal.

The service people are quick to respond to any concerns you might have about your spa. They will…read moretreat you right. I highly recommend Relax and Retreat.

I would highly recommend R&R to any of my family and friends for their spa/hot tub needs. The team…read morethere made my whole experience wonderful even when I was asking a million questions during the process. They have a knowledgeable and trustworthy team that's going to get you what you want the way you want it! Don't waste your time elsewhere because you're gonna get the best treatment and experience right here!