Of course it is Fourth of July and the pool pump stops working. My wife called numerous companies…read moreand only the Pool Boys responded. They called back and were out within two hours. Justin provides me with an estimate to replace the pump motor on the spot. He had everything needed on his truck with the exception of a new impeller. One of the other employees brought the needed part out to the house and within 1.5 hours the pool was up and running. Super service, two thumbs up!

The Pool Boys Zac and Justin worked a long day doing other jobs and even with a weather delay…read moreshowed up at 8:00 p.m. to evaluate what would be needed to complete the job. They called every time they were in route and when they were completed if we weren't at home. They installed a pump for a water slide and also programmed the slide to work with my iaqualink app. They also checked the system for other issues and got our system back up and running perfectly, including a filter cleaning. Everything currently works as I was hoping it would. I would definitely call these guys again for any of our pool supply and equipment needs. Our pool is are located in the Friendswood area.

I had such a great experience getting a hot tub from Spas Unlimited. Our old tub was so old I…read moredidn't know what I was looking for and Garrett was very helpful with explaining the tub features and tiers. The delivery of my new tub and the removal of my old tub went very smoothly. Laura was able to adjust the delivery date when I had to move it with no problem. The delivery people showed up when they said they would.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

We couldn't be happier with our decision to choose McKinney Custom Pools to build our dream…read morebackyard. Because our property backs up to a lake and walking trail, we have a larger-than-normal easement that made designing our pool a challenge. We met with several pool builders, but McKinney's design was hands down the best. They were able to maximize our space in a way that no one else could. From the beginning, it was clear that being a local, family-owned company sets them apart. Throughout the entire process, communication was excellent, and there were never any hidden costs or pressure to upgrade. The included selections for tile, plaster, and coping were impressive, and any potential additional expenses were explained thoroughly upfront. One thing that especially stood out was their commitment to customer service. We had family visiting before the project was fully complete, and the McKinney team went above and beyond to make sure the kids could enjoy swimming in the pool during their visit. That level of care meant a lot to us. Whenever we had questions or concerns, responses were prompt and helpful. Pool school was straightforward, easy to follow, and gave us confidence in maintaining our new pool. Overall, McKinney Custom Pools made what could have been a stressful project feel seamless. We've seen pools that cost significantly more than ours, and honestly, we wouldn't trade ours for any of them. Saying we're happy with our experience is an understatement. If we could give more than five stars, we absolutely would. Larry & Shelly Young

This was the first pool that we built in 2026. McKinney pools help us every step of the way…read morebuilding our dream pool. Always professional, on time. Communicating every detail from the ground up! We cannot say enough about this pool company. Only the best.

Within 18 months of renovation completion, three rocks from the waterfall broke apart. The "new"…read morehayward light was installed with a broken clip and fell out of its holding area, this cost me $160.00 for another company to repair. The plaster has bumps and chipping already. The owners' response has been its outbof warranty or fix it yourself. All subcontractors, no one works for Bella Oasis Pools, except owner and receptionist.

Another thing I want to add is maegan said if the water makeup is constantly going on and on and…read morecosting our water bill to go up she told us, " well it's not covered in the contract..." I told her to give her an example: that if she went to get her hair dyed black and paid over $700 and her hair came out bronze, and the hairdresser told her that that's the best she's going to try and do... wouldn't you be mad?" Her response to that was that it's what they agreed upon!!!! WHAT!!! What woman would be ok with that? Now back to the pool, she never has an answer, she assumes everything, and she lacks communication with her contractors poorly!!! This is so frustrating. I wish we could get a refund but that's too late and we are 4 months in and still not complete.

After meeting with several local pool contractors for construction in The Heights, we chose to work…read morewith Peak Pools and Spas primarily due to the trust we felt from the first discussion with the co-owner, Ben. He took his time walking us through the process (first time pool owners), never tried to upsell with high pressure tactics, and was objective in describing pros/cons of various options. Once the permit was approved, Ben's teams worked quickly and without any issue (or major unforeseen expenses). I really valued having Ben as a point of contact for any questions that we had, and even after the project closed, he was quick to follow up and support any outstanding topics that I brought his way. Claudia and Ben are an absolute pleasure to work with, and I would highly recommend Peak Pools and Spas to anyone looking to get started.

We researched and interviewed 3 pool companies for our pool build in The Heights due to city codes…read moreand smaller lot size. We selected Peak Pools because of their timeliness of response, thoroughness in estimate and honest approach of utilizing what we wanted in a pool, rather than inflating price with extra features. A pool building experience is very taxing and a long process over several months, but Ben Peak coordinates the contractors and holds each team accountable and to a timeframe. This is truly a family business and it shows in the quality of their project, past referral responses & their willingness to make their customer satisfied. We highly recommend Peak Pools - their finished product has made our backyard experience a joy

Our pool could not have turned out any better. We are the envy of our neighborhood. There is no…read moredoubt in my mind that adding this pool to our home WILL increase the value and the desirability of this property. Wonderful job by Brad and his team.

Very knowledgeable and respectful staff. They sell Tenjam Pool Loungers and were very helpful in…read morethe sales process & delivery. Management seems very informed of new pool technology and willing to help with questions.