Such a great service offered! After receiving our Twilight 240 spa, I too being a new spa owner had…read moremany questions about properly setting up. Ted was incredibly helpful guiding us through the initial steps and using proper chemicals and amount of each. Our initial set-up was a Bulls Eye, water was perfect in all area's. Since that set up, Ted has been super helpful in guiding us with additional questions as we maintain the condition of our water. We are so grateful that we purchased our Master Spa and were connected with Lonestar for our service needs. Buying additional chemical and having it delivered when Lone star is in the area is a SUPER Bonus. Thank you, Lonestar Spa Services, for making spa life a Breeze!

Ted and crew did an amazing job on both sides. this wasn't the cheapest option. in the middle of…read morequotes id gotten, but im super happy i went with them. they are real pros and know their hottub/swimspas inside out. also they are a resource for any future issues. got me all set up with instructions on everything i need to know with many tips to avoid common mistakes. if i were to do another move i wouldn't consider anyone else.

The staff and construction crew are dedicated and very patient. Their skill is beyond amazing!read more

We were happy with Kevin, the pool designer. He was easy to work with and had a lot of great ideas…read morefor designing our pool. However, it is very difficult to arrange service calls, often with no actual commitment or confirmation that they will show up. Based solely on our experience with the office staff, I would not recommend this company.

Building a pool has never been easy but to do so during a global supply chain and contract staff…read moreshortage is all the more painful. That said, Damon Goebel with Goebel Custom Pools built an absolutely beautiful pool for us and not only that, he wired super hard to make sure we were pleased. He is communicative, responsive and thorough. Even our pool service company complimented our pools as one of the best they've seen and they see pools everyday!! I thoroughly recommend Goebel Custom Pools!!

From the owner: Imagine walking out your back door at night to the sound of water spilling over the top of natural…read morerock and a cerulean glow hanging in the air. What was once your backyard has now become a place of solace, reflection, a private oasis away from the hustle and bustle of everyday life. Or maybe you want something accessible for your children, a pool where water volleyball and Marco Polo reign supreme. No matter what you envision, Goebel Custom Pools can turn your ideas into a reality, and teach you how to care for and maintain your investment along the way. Let's build some backyard memories together.

Thank you to Joel with Cody pools! Joel went over and beyond with all my questions regarding my…read morepool equipment. I was having issues and he answered all my questions! thank you for your kindness and for coming back out to clean my pool. I truly appreciate your help!

I wanted to recognize Joaquin and Jesus who traveled all the way from San Antonio to fix my pool in…read moreLakeway today. They were fast and courteous in their response to my request for warranty work on my pool pump. Great job, guys!

Awesome work done by Greg Stone and his crew. These guys where very professional. The attention to…read moredetail is second to none. If you are looking for some concrete work I high recommend these guys!!!

From the owner: Coastal Breeze Pools is a full service outdoor living contractor. With over 25 years of experience,…read morewe have seen it all. Let us help you from design to completion on your next project.

We had Stacation install a pool hoping for it to be ready by Spring Break for the grandkids to…read moreenjoy. They did it and the pool/spa is great. According to the app used to control the pump speed, it is much more efficient than I expected. I have never had a pool before, so learning how to correct the pool chemicals has been a learning experience, especiallybwith our private well water, but was able to it to get all tests to pass. Staycation resolved every question or concern. Responses were very fast since they use an app where everyone on the project gets copied.

My experience with this company was extremely frustrating and disappointing due to consistent…read morecommunication failures, poor workmanship, and a lack of accountability throughout the project. First, there was confusion regarding the spa system. The contract explicitly specified a blower, yet I was repeatedly told it was a venturi system. I had to repeatedly defend and re-explain my own contract until they finally confirmed what was already documented. HOA submission guidance was also contradictory. I was initially told to reject incorrect materials, but later informed that "generic" selections would be used to gain approval. This raises serious concerns about their process, and I believe HOAs in the San Antonio area would be interested to know this approach may be used. Second, project coordination was inadequate. I had to repeatedly remind staff about irrigation sleeves under the patio, which would have been missed without my involvement. The concrete subcontractor was unaware. While I was told it was "documented," it clearly was not communicated to the field. Anything beyond a basic scope required constant oversight from me. Third, design changes were poorly handled. Adding steps was discussed early but deferred. When included via change order, the drawings were incorrect, resulting in an unsafe step height. Even when sub-contractor flagged it before the pour, no action was taken. When I raised concerns that evening, responses were delayed and dismissive, including unprofessional communication. Fourth, the spa masonry work is unacceptable. While the stone was fine, the top caps and waterfall tile were inconsistently installed, leaving large gaps and visible caulking. When I asked if the caulk line could be reduced, the mason began to agree but was interrupted by the owner, who insisted it was "standard." Corrections were later acknowledged, but the proposed fix exposed further errors. I agreed to a quoted change order, but the final price was increased. There was no accountability or effort to honor the original price. Fifth, site management and closeout were poor. Multiple requests were required to remove debris, leaving my yard in unacceptable condition, resembling a gravel pit. The pool was also turned over dirty despite repeated requests to clean it before pool school. Finally, I was concerned by the company's conduct outside the project. After anonymously seeking advice online, the owner inserted himself into the discussion and attempted to control the narrative despite not being identified. Overall, this project showed a pattern of deflection, poor communication, substandard work, and lack of ownership. I strongly recommend others proceed with caution. Update to Staycation Response: Kelley argued rather than reading the contract-poorly handled. The HOA concern is not misleading, and I did not request anything on a rushed timeline. You deceive HOAs to get approval. Claims that I requested extra work "during" construction are false; I discussed a Phase 2 patio/sidewalk after completion, and with you as well. I never berated anyone over $100, and all change orders were paid in full as shown. I have documented evidence (I'll post), including time-stamped photos (today), supporting all my statements and showing final conditions. I never threatened with a 1-star review for no-cost. Documented evidence shows how you handled this gave you a 5 to 1. You fabricate, lie and misrepresent to discredit me. Conduct outside the project refers to the public Facebook response, which speaks for itself.