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    Pinch A Penny

    3.2 (19 reviews)
    Closed • 9:00 am - 6:00 pm

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    Ask the Community - Pinch A Penny

    Review Highlights - Pinch A Penny

    “My Pentair pump recently started having issues and they did a fantastic job troubleshooting the problem and working with Pentair to obtain a warranty replacement on the pump at no cost.”

    Mentioned in 3 reviews

    Read more highlights

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    I was looking for a hot tub to be installed before Christmas. I'm a disabled veteran and suffer…read morethrough pretty severe pain 24/7, so I was specifically looking for a hot tub to help with my pain. I considered going to a few shops in town but stopped in here and met Jimmy, their salesperson, who was extremely knowledgeable and helpful, and I knew immediately I didn't need to go anywhere else. Jimmy wasn't concerned with selling me the most expensive model; he wanted me to find the model that was right for my needs. Jimmy even came out to my house on his day off and helped me figure out where to put the tub, so I could get the electrical work done to have the tub installed by Christmas, which I am extremely grateful for. If you're looking for a hot tub, which is a pretty big investment for most of us, and you want some peace of mind to go along with your purchase, go see Jimmy at Sweetwater. I can't recommend Sweetwater and Jimmy enough.

    Fantastic service at Sweetwater. I had already been to several dealers, and was a bit…read moredisenfranchised. Felt like the sale was more important than my needs. Not so at Sweetwater. My sales guy knew his business. I felt like he was working for me, and trying to recommend the best tub based on my needs. He did not push the top of the line, but showed me three models that fit every detail I asked for. I'm in my tub all the time as I work out a lot, and it is a huge help. I recommend Sweetwater to anyone who needs a quality product and wants a no hassle, enjoyable experience.

    Family Leisure - San Antonio - Berlin Gardens Patio Furniture

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    Duncan was very knowledgeable and helpful! He was patient and answered out questions throughly.read more

    My husband and I ordered the Roosevelt Hot Tub February 2026, mid month. We received it on our back…read moreporch Tuesday April 28th 2026. Put all day 1 chemicals in it, day two Wednesday put second day chemical and by early evening we were sitting relaxing in the tub. It wouldn't keep the heat, never got hotter than 95, the Max is 104° We understand it takes time initially to heat the tub to max. Thursday we didn't get in, nor Friday, however, I did go out to test water temp and it was cold. It never heated. I tried to start the heat again, and the control panel would NOT work. Nothing came on, no lights, nothing. My husband texted our salesperson and I called the store. Apparently, our sales guy was busy with another customer. We got a call shortly after from the tech guy I guess. He asked if we reset, explained my husband had already done that AND checked the brackers AND tested the outlet with hair dryer. Still, nothing. correction hair dryer came on NOT tub. Then a woman called to set up a repair appointment, Monday is the soonest she said, ok find. Hung up, she called again. Apologized. And said Tuesday actually because she only had one repair guy. I'm FURIOUS at this point. Almost $6000.00 hot tub and nearing three month wait and NOW this. It's bullshit and we won't be back to this store to do anymore shopping. VERY VERY Disappointing! Oh ps.... upon delivery they forgot our steps and said they were on back order but I went to store second day, and our sales guy told us they had excess supply and didn't understand why they didn't bring it. Well. Because they forgot and then told us some BS to take it off of them smh. Horrible experience!

    Poolzoom - 29v at power supply cord

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    I purchased a replacement Dolphin pool cleaner motor unit from PoolZoom. The product page did not…read moredisclose that this was a used or remanufactured part. However, the item arrived with an "Exchange" sticker plastered right on the motor block. Worse, the remanufactured part was non-functional on arrival. The impeller fan runs continuously, but the drive motor fails to turn on. I independently verified my power supply with a multimeter at a constant, healthy 29V output, confirming the issue is entirely within their faulty "exchange" motor. When I contacted PoolZoom within 3 days of delivery to report the defect, their automated RMA system failed to recognize the order. When reaching out to customer support, they attempted to deny responsibility entirely, claiming all electrical defect claims must go through the manufacturer--knowing full well that Maytronics does not honor factory consumer warranties on loose, remanufactured parts sold by third parties. They would not issue a return label to resolve the issue, forcing me to file a formal dispute with my credit card company for receiving defective goods not as described. Avoid this seller if you expect transparency and functional parts.

    I ordered a swimming pool heater from Amazon. PoolZoom was the 3rd party supplying the heater. When…read moreR&L delivered my package it wasn't a pool heater at all. It was a big swimming pool filter. I tried to find out where my heater was. Well that is useless because none at poolzoom will give you any answers. Because the phone number the give you none answers. It ask if you want to leave a message and they will call you back. LMAO That never happened. The bottom line is someone there stole my heater. And PoolZoom and Amazon don't care. It's not their $3400. And you can not get a hold of anyone.

    Pinch A Penny - hottubandpool - Updated September 2026

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