We have a Fox Pool and was trying to get a service scheduled. Called into the office and talked to…read moreRuth to schedule a service. Ruth refused to schedule and I asked to speak to the Service department and was denied to talk to them. The Customer service for this company is absolutely terrible. So disappointed.

Terrible experience! I ordered stainless steel hand rails and a ladder. They came in and Neal came…read moreout and installed them that same week. I went out to look at the rails and the finish was beginning to rust. They also did not install rings that fit at the base next to the concrete (which I thought was included. wrong) I went to the store and showed pictures of the rusted rails to Evan. He said he would order new ones and replace them. He then handed me the rings to install myself. I waited another 2-3 weeks to hear from Fox. Nothing. I called and told the receptionist about this. She said she would ask about it and call me back. Again, nothing. A few days later, I look out my back window and Neal is cleaning the rust from the rails. I go down to look at them, and he tells me that these were rails they had in the "back". New rails would be more money. I could not understand why I was not given the choice of cheaper rails from the back or new ones. When I placed the order I assumed I was going to receive a new product. Wrong again. I went to the store to talk to Evan and he was extremely rude, and kept interrupting me. He said he showed me the rails and said I agreed to buying them. I was NEVER shown the rusted rails. Evan also said he GAVE me the rings without charge, which was not communicated to me. All of this in front of his receptionist. I told him I was going to pay the balance of the rails and ladder if he thought he was bringing fair. He said he definitely was being fair and rudely walked away. I would discourage anyone from using this company.

We were away on vacation and had a problem with our pool. Mark came out and took care of the…read moreproblem. We are happy we found him, he did an excellent job and advised me as to what to do in the event the same thing happened. He said it was an easy fix and told us it didn't take too long so while he was there he cleaned the pool. Who could ask for more. I would recommend Greenville Pool and Spa to anyone needing a reliable pool and spa service.

Mark put above aground pool liner in for me. He did a great job with work and communication. I…read morehighly recommend him.

Always on time, thorough and professional service every time. Aqua Blue Pools has great dedicated…read morestaff that raises the bar of expectations and meets it every time.

We paid this company to come out and do an inspection of our pool. We told them we needed a…read moredetailed inspection and what it was for, and they did the most generalized inspection did not even bother to fill the liner and see where it had bubbles and where the water was getting back behind the liner. Do not use this company for inspections. We had two other companies come out here and give an inspection and they showed things that were definitely wrong with the pool, but this company had no clue what was going on with it. Their inspection said that all looked good. With an inspection like that, I would be afraid to have them install a pool. It would make me scared that their work would reflect that as well I would be very weary.

Daniel did a great job servicing my pool. I tried a few different companies and he has shown to…read moretruly do the best work. Very kind and hard working man. Thank you Daniel.

I saw Daniel's phone number being shared on Facebook as a reference for a good pool guy. And…read moredecided to give them a call. Since I've been having issues with my pool equipment and keep in the water clean.. My existing and current Pool Company has been very unreliable and unresponsive. And I've been frustrated. Upon calling Daniel, he came out the next day. Fix the leak in my pool equipment, clean my filters, test of the water was in and out in a couple of hours and got my pool back up and running. Thank you Daniel. And I definitely recommend this company

Kevin at Blue Waters Pool & Spas has been outstanding to work with and has done fantastic work. We…read morebought our home in Bright's Creek in August 2025, and the pool was in rough shape--completely green, equipment failing, and the liner near the end of its life. Kevin and his team turned everything around. They've been consistently reliable with regular service and replaced the heater, pump, lights, and liner. Kevin even went over and above fixing some minor stonework around our jacuzzi at no charge... The pool now looks and operates perfectly. Highly recommend

Would rate zero if possible. Horrible customer service, never returns calls. Do yourself a favor…read moreand avoid if possible.