We were away on vacation and had a problem with our pool. Mark came out and took care of the…read moreproblem. We are happy we found him, he did an excellent job and advised me as to what to do in the event the same thing happened. He said it was an easy fix and told us it didn't take too long so while he was there he cleaned the pool. Who could ask for more. I would recommend Greenville Pool and Spa to anyone needing a reliable pool and spa service.

Mark put above aground pool liner in for me. He did a great job with work and communication. I…read morehighly recommend him.

I've used Blue Island for a repairs and service on my pool, he was very professional and…read moreknowledgeable. Highly recommend!!!

Daniel did a great job servicing my pool. I tried a few different companies and he has shown to…read moretruly do the best work. Very kind and hard working man. Thank you Daniel.

I saw Daniel's phone number being shared on Facebook as a reference for a good pool guy. And…read moredecided to give them a call. Since I've been having issues with my pool equipment and keep in the water clean.. My existing and current Pool Company has been very unreliable and unresponsive. And I've been frustrated. Upon calling Daniel, he came out the next day. Fix the leak in my pool equipment, clean my filters, test of the water was in and out in a couple of hours and got my pool back up and running. Thank you Daniel. And I definitely recommend this company

After over a month of requesting service to replace a pump and multiple no shows, we have been told…read morethey can't do the job. We are with a home warranty company and there's no support with this company to actually assist their customers. Instead of management reaching out to us, they just canceled on us. Now we're in fear of our pool system and liner being compromised. No decency to speak to customers that have waited this long at all.

The last straw... I have been a customer of Pool and Spa…read moreConnection since 2017. I've only had issues since working with the new owner, David Hanor, on my 90K pool renovation. My 2024 reno was riddled with issues like: -Unnecessary holes being cut into my new steel walls and patched with duct tape. -The new patio roped off for smaller than in our contract. I had to show the concrete crew a copy of the contract so they would correct the square footage before they poured the concrete. Thank goodness I was home at the time! -New equipment (salt cell) being sold to me and installed without first checking to see if the power center was functioning. When the new salt cell did not work, I was then told I probably needed a new power center. -Trash and debris being left in the yard and against my house for so long that I received warnings of fines from my HOA. -My credit card being charged $2,286 for a new pump, when they quoted that it would run $1,600-$1,800. (I had to produce his written quote to back to him, and show him other pool company's less expensive quotes, before he finally refunded my $474.) -And, the last straw, selling and installing incompatible equipment that continues to malfunction. I've gone thru months of my new pool vac having pressure issues that have caused breaks in the connections and the pool vac to malfunction. I have emailed David Hanor written documentation from the Pentair website, Pentair Customer Support agents and the local Pentair rep, Don Burts, stating the pool vac and booster pump he sold me were not compatible and I would continue to have issues. David Hanor has not responded to my last email, has not replaced the incompatible/malfunctioning equipment and he has not responded to the BBB claim #23245428 that I filed in April. Mr Hanor is a friendly person and always has an excuse for everything, but it has been one issue after another. I don't want any other pool owners to go through what I've had to go through with David Hanor at Pool & Spa Connection.

Todd and his team are quick to respond and deliver great quality! Trustworthy and the best pool…read morepeople around!

From the owner: Looking for a top-notch pool builder in Greenville, SC, who truly cares about your project from…read morestart to finish? Look no further than Legacy Pools & Spas. We pride ourselves on our unwavering commitment and excellent communication every step of the way. Specializing in Gunite pools only, we offer a range of services, including pool design, pool cleaning, pool renovations, and both commercial and residential projects. Let's bring your dream pool to life together. Contact us today to learn more about our build process.

I have always received great customer service from Leslie's Pools. However, yesterday Alexis went…read moreabove and beyond. I came in for a replacement lid that she had at the counter ready just be seeing what I had in my hand when I walked in. I later found that my pump wasn't working as I am opening my pool this year. I was expecting to leave mine and go back the next day for a replacement especially since it was after 6pm on my second trip. Alexis found a replacement for me that I was able to take home and get running the same evening. She was fabulous, I and greatly appreciated her going above and beyond. I really needed to get the water circulating since I had just removed the cover for this season. She had a great attitude, and she really cares about the customers that come to the store. Bridget Sparkman

Best service hands down. I have shopped her for years and Alexis is absolute awesome! Will not shop…read moreanywhere else as long as she is here. Thank you so much for the always great service and prices!

I've used Palmetto Pools & Spas twice in the past month for some urgent repairs…read more First one was to replace the multiport valve on the Hayward filter. It was worn and I could no longer press the lever down to rotate the valve for drainage or waste-out. It was right before a big storm and I was worried that I would be unable to drain the pool if needed, due to the rain. Dan came out within a couple days to replace the valve assembly. Reasonable price. The second repair was the pump motor. The day before the big snow storm, the motor started making a terrible noise and I was worried it was about to seize up. With the deep freeze happening, it was imperative that I get the motor replaced quickly. Dan was able to come out right after the snow. I was lucky that the original motor held out through the freeze. It all worked out fine. Dan was knowledgeable about the pool equipment, friendly, and nice to deal with. Will use them again the next time I need a repair.

We had an awful experience with Palmetto Pools. From the start, their service was riddled with…read moreproblems. We contacted the owner, Dan, several times, but all we got were excuses. He never came out to inspect the pool personally. Instead, we had to take samples to a nearby pool supply store, where we consistently encountered low chemical levels. Whenever we raised issues, we were told it was our equipment and to call our builder. We did, and it wasn't the equipment. Our builder even came out to fix other issues that Palmetto wouldn't handle, like a liner that had come out of the track. We sent photos and videos of the problems, such as algae starting in our pool. In response, we were told that if we wanted it cleaned, there would be an extra charge. We already pay over $300 a month, so an additional charge for algae in the skimmer basket made no sense. Almost a 1/2 year- we did give them a chance. I have enclosed photos of the algae and what they left our system. In summary, promises were made but never kept. We've learned our lesson and moved on to another pool company, hoping for better service. Amy

My pool was a dark, dark, green with hundreds of frogs, frog eggs, spiders and very large Alien…read moreCreatures living in it. Jamie came out, took a look, gave me a quote and it only took him 3 days to get my pool crystal clear. I couldn't be happier with the service given. I'd recommend Ellenboro Aquatics to anyone who needs servicing. JOB WELL DONE!

From the owner: Ellenboro Aquatics is here to take care of all your aquatics needs. We are cpo certified with alot…read moreexperience in hot tubs and how to maintain and repair them. We specialize in water balance and getting the best quality water your pool or hot tub has to offer.