Wanted a HotTub for a very long time and visited a few local stores closest to Goodyear( live up in…read moreEstrella ) . Decided to visit Southwest Spas's website and decided to visit in Mesa ( because they have been in business for 40 years ). We were greeted by Jasmine and gave us the tour of their spas with spas with different sizes and options. One of the Spas worked for us and Jasmine gave us a great price . Henry ( Manager ) called us and gave us a further discount( after seeing a picture of our Cane Corso Rescue, Henry loves dogs ) and arranged Nick to install delivery and electrical (220) the next day. Five outstanding individuals delivered and Spa was working perfectly. They took their time to demonstrate chemicals to maintain water clarity. Yes, Nick was outstanding! Always go with a Business that's been there for 40 years!

Pleasant and professional staff. Very helpful and no pressure approach. They are willing to…read morepatiently answer questions.

I've been coming to B&B Pools for years and its the only place I'll buy pool supplies…read more The staff here are very knowledgeable and I trust their advice and the products. You can get your water tested here, and the service pool cleaner machines -- and only charge for parts, not labor! Its also a locally owned small business, so shopping here keeps more money in our community. Pro tip -- park behind the store!

I have a cleaning service (for years) recommended by B&B. When I need parts (Pools need parts like…read morehose every season) or repairs, I always use them for repairs and supplies. They send out excellent techs and never once have I felt overcharged. Indeed for a dumb pool owner issue yesterday I was severely undercharged. This store has your back and are very well informed on all pool needs without an oversell.

Great management and great crew…read more Had a pool pump stop working, and my normal pool guy immediately blamed a failed motor in the pump, despite it only being 2 years old and gave me a large quote to replace. I called Pelican for a second opinion and rather than just push new hardware, they did their due diligence to pinpoint the problem.They figured out that not enough power was being supplied to the pool panel and it ended being a bad breaker that was supplying too little voltage for the pump to operate. One new breaker later and I am back up and running. Thanks Pelican for being good people and not just pushing products.

We used them to balance the chemicals and startup our pool after a renovation (we got a quote from…read morethem for the renovation itself, but it was a bit too high so we went with another company). But each time we got the quote or had service this company was efficient, on time, and had good communication. Once he balanced the pool he explained what he added and answered any questions. Grateful they could fit us into the schedule since we were on a tight timeline after new plaster was put in.

Tyler was incredibly knowledgeable and refreshingly honest--there was no pressure to upsell. I had…read morea great experience overall.

Tyler and his staff were great in helping us purchase our first hot tub!. He explained all the…read morebenefits and the staff came and helped us after delivery to answer ALL the questions we had in operating the spa. We enjoy it almost every evening under the stars! Highly recommend Master spas ! K&S - Gold Canyon

Barefoot Pools is a Cadilac operation. They are the best!!!…read moreTheir people are all caring and cooperative. I worked in construction for 43 years, and I know quality work when I see it. I know what great craftsmanship when I see it. I know taking pride in your work, when I see it. I saw GREAT quality work, I saw GREAT craftmanship, and I saw pride in the work, when Barefoot Pools refinished my pool surface. Doug in Gilbert

2 years in and so far so good. No apparent issues, great value for a great quality pool. Still…read morelooks amazing.

It looked fine when they completed the job and it was brand new. Their work did not hold up. Their…read morework started falling apart after just 6 years. It looks like it's been here 30 years but they surfaced this 8 years ago. Minimum this is supposed to last is 10 years. Wish I had better job done by them. Beware - can't tell the workmanship until years later

Debi is very nice and easy to talk to. This is a family owned business and Debi embodies all of…read morethe good traits that come with the thought of a family owned business.

I'm a first-time pool owner, and Leslie's has been an invaluable resource as I figure out the best…read moreway to maintain my new pool! I went in with a whole list of questions and concerns and Michael was able to help me answer everything, repair my broken pool vacuum (and save me upwards of $300!) and get me set up with the chemicals and process I'll need to get my pool in shape.

Wouldn't trust this location anymore. Brought my water in 1 month ago and they said everything…read morelooks good just need to add a little chlorine. Next month check I go to a different location and they said I need to drain my pool and that I should've been told to do so last time my ester was checked. So now I'll be doing it when it's 100degrees outside and not when it's 75 degrees. Thanks BRIAN D... Great service maybe pay attention to all the results when telling someone what to do with their pool.

I purchased the grizzly 450... As a 6' 6" , the 450 works perfectly. I've had it now for about two…read moremonths, I use it twice a day and everything works as planned and advertise. Shipping, unpacking, and assembly was very easy. Everything as advertised is what I found to be for a great product that meets all expectations.

I was having trouble choosing a color, the owner not only answered the phone but had all 3 of he…read morecolors I was between pulled out in the sun and FaceTimed me. We ordered the white 450, and are excited to try it out. David Maus jr did great in-depth videos on this company and their product. Added a photo for reference where it's going, I'll put a grass turf carpet under it. Should be a nice hangout spot on the balcony.

Definitely not spa experts. I gave them 4 tries and 6 weeks to repair my spa, which was under…read morewarranty, but within days it was doing the same thing I originally called them about. Owners never called, despite multiple requests, finally went to another company and within days they had it fixed. Costing me $1389 which should have been covered by SW Spas and Pool. Would not recommend investing in a spa through this company. They lack professionalism, expertise and integrity. -5 stars should be an option, but I had to pick 1.

Andre was so very patient for his sale with me. He never pushed or rushed me. He gave me great…read moreinfo to help navigate and to add value to my hot tub adventure. I purchased in October and have gone through a water change cycle with my tub. It was easy and I could not be happier. It's truly a pleasure to do business with a family business. Look for the yellow duck. You can't miss it.

River was amazing. She let us walk around and answered questions without feeling pressured. She…read morelistened to what we wanted and didn't need and never tried to upsell us beyond what we were comfortable with. She was friendly and extremely personable! We felt like we got a great deal for the product we were receiving. The delivery setup was easy. Marie understood our unique scheduling situation and fit us in. Although we only spoke through email it was pleasant. The delivery team was AMAZING! They were respectful of our property and moved items carefully in order to deliver the spa where we wanted it. They were so friendly and knowledgeable. We've never owned a spa before and they took the time to walk me through the chemicals, the routine, the dos and don'ts and made sure all my questions were answered. I would recommend these guys to EVERYONE! Thank you sunset spas for helping us add a little more JOY into our lives.

WD & his crew did an amazing job on delivery, set up & operational guide. They were true…read moreprofessionals. Thank you WD-