Love our pool! It was a great building experience. They got it done when they said it would be…read moredone. The pool is beautiful. After 2 summers we have had absolutely no problems! Would definitely recommend them.

had an appt with greg to discuss a new pool build, but he was a no show,…read moreand also didn't have the courtesy to even give me a call to say he was not showing. if they can't even show up for an initial appt. on time, i can't imagine them successfully completing a pool build on time and as promised.

Help to repair pool tile. A section of tile on the pool spa 24" long fell off. I couldn't find…read moreanyone who would do the repair. There are no shops that offer this service near me in central NJ. I found Mercedes U tube video online and followed the instructions given. They were very thorough even telling you what to buy where. I started out not confident I could do the repair myself. So, either I did it or it wouldn't get done. i watched the video several times. All done now! Thank you for making these DIY videos. It was a huge help to me.

I've used Mercedes pools for a few years now for weekly cleaning and maintenance needs. They are…read moretop notch in service and value for the money. Highly recommended.

I came here early on a Saturday and was very glad to learn that they open up at 8 o'clock in the…read moremorning. I needed some parts for a faucet that I am rebuilding, and this was the only place that I knew of that might have what I needed. I am not an expert in rebuilding faucets or the parts but thankfully, these people are! I came in and had my old parts with me, and they knew exactly where to go and what to get to fix what I needed. I had my parts in no time and some guidance on how to perform the repair. It is almost impossible to come in here for the parts section and not be lured into the show room. In fact, it's a big open gateway from the parts area to the show room and so it's kind of natural to wander into there. When I did that was when I was met by a sales person named, Mariam. I have a kitchen faucet situation where the faucet that is in my kitchen that needs to be replaced is kind of an old-school faucet, and I have had difficulty finding options to replace it and yet I want to replace it with something similar because of the holes that are drilled in my granite countertops. Mariam was quick to find me solutions and even had a few different options that I can go with. She was knowledgeable and helpful and very pleasant to work with. I have not yet fully decided what I'm going to do, so I held back from ordering one on this particular visit, but I will not hesitate to come back either for the parts to rebuild my old one like I am doing with the bathroom faucet or buy a entire new faucet. Either way, these are my new go to folks for faucets and faucet repairs. Review #2166

21 year old trynna make a living i do concrete so i know nothing about plumbing,came in and spencer…read moreat counter sales was great man,from patience to communication and just understanding the work i was trying to do he was able to help me from what i was trynna explain to him.I know i made his brain work10/10 customer service hope nothing but the best for him felt.Keep being you Spencer!!!

We had a pool completed a few months ago and have used Pool Aid to test our water and have…read morepurchased chemicals from them. With each visit they have been professional, courteous, and knowledgeable in all things associated with our pool. Unlike many other pool companies, they don't push chemicals you don't need. We will continue to support this local business.

Honest and excellent communication. Helped me out in a real pinch due to the 2021 snow storm and…read moregot our pool from swamp to ready to swim in very short order. The before picture is only the start of the swamp. By the time Pool Aid came it was dark green and we couldn't see the bottom. 1 week later our kids were swimming.

We've been using A Better Pool Service for a while now. This is the second house we've used them…read moreat, my mom was the first to recommend them to me after I was constantly complaining about my last pool company. Making the switch was the best decision. They come out very fast every time I have an issue or concern with any equipment. If they don't know the answer, they find someone who does. We especially love Lance, who comes out every week. Our pool is never cloudy or green and he never leaves even one leaf behind! They are all super friendly, even my 3 year old gets excited to go say hi to Lance when he is here. They go the extra mile. They sent out step by step instructions on what to do in case we lose power during the freeze. Lance took that step even further by sending out pictures for those of us who are more visual. I could go on and on about the fabulous customer service.

Do Not use. Services to repair pump $1500 failed to work 1 month after installation due to improper…read moreinstallation, refusal to come back 1 month later to fix and charged us $50 for their improper installation.

Andrew is AWESOME!! Our pool looks amazing We couldn't ask for better service and expertiseread more

I've been a customer of SunTex Pools for the past 3.5 years, and I continue to use their services…read morebecause of the consistently exceptional care they provide at a reasonable price. From weekly pool cleaning and chemical balancing to quarterly filter maintenance, their attention to detail is outstanding. My pool technician, Brandon, services my pool every week--rain or shine, in temperatures ranging from 34° to 110°F. Regardless of the weather, he shows up and gets the job done right. Brandon genuinely cares about keeping my pool in top shape. He even adds water when the level is low--something that goes above and beyond typical service. Brandon takes real pride in his work and is a fantastic representative of SunTex Pools. If you own a pool or spa and aren't receiving top-notch service, I highly recommend reaching out to SunTex Pools, LLC at 469-277-3408. Based in Wylie, TX, they serve a wide area and are truly a cut above the rest.

I have only worked with Kelli for a few weeks and though I'm at a stand still moving forward…read moregetting a hot tub, she has been friendly and courteous by staying in touch to let me know about current offers and discounts.

I am updating my review because Colby at Southern Leisure did what was fair and needed to be done…read more Southern Leisure is replacing the Marquis Crown Epic that was just poor quality. I was at the show room and was amazed at the quality of the Marquis hot tubes in the show room verses what I received. Southern Leisure is doing the right thing replacing it. I did not want nor buy a blemished hot tub I paid full price for it. Now its up to Marquis to build my replacement to the quality standards I have seen in other Marquis hot tubes. Colby with Southern Leisure was great he was very understanding of my frustration with the issues and in the end came up with a solution that was just and fair.

Great service! Had issues with my cleaner. Took it in and Anthony totally tore it down, inspected…read moreit and replaced all the worn parts. It works like new now!!

If you are looking for an affordable way to take over servicing your pool don't go here. Their…read morepricing is 2X on their supplies and the woman that owns it is quite rude when I told her why I was returning the product.