They let me play a cello! Which was very cool. One thing ,…read moreas a lyricist (my instrument is words so I make word music for the instrumentalists)... they ought to have some anthology on poetry or learning scansion books - it would make lyric writers better to study this

On May 5, 2026 I left my professional-grade trombone at IMC for work to improve its slide…read moreperformance. On May 18 I was assured that the job had been completed. Arriving home, I found the slide to be WORSE than when it had been left there. It also seems that none or very little of the promised work was completed. After hiring a specialized brass craftsperson to do the job, the trombone looks and feels incredible. I emailed IMC on May 21 after having it inspected by the new repair person and learning how badly the store had performed. Nearly every item requested at check-in was not done, including replacement of the old, deteriorated cork barrel slide damper.

Harvey is a very good guy and his shop is very nice and he's very reliable and his prices are great…read moreand he'll work with you. He's very flexible. I highly recommend this shop.

They helped me trade in a guitar to get a guitar. This was a new concept for me. But, it helped me…read moreget a great acoustic guitar. Thank you.

Great music shop! They have an impressive variety of good gear in a relatively small footprint. The…read morestaff was super helpful and friendly. They let me peruse and noodle about, and in the end I found a guitar that I loved. They took good care to show me the features on this particular Martin, the electronics, the neck adjustments, etc... I felt genuinely appreciated shopping there. Will be back again!

Great customer service. I needed a longer strap for my…read morebass. I was shown to a huge selection of straps with various styles and sizes. Fair prices

I'm a 66 year old woman who's relearning violin! When I started in December I received a free…read moreviolin, saving me $200! My teacher Elisha is wonderful! She went out of her way to find sheet music from an Italian movie I want to play for a recital! We laugh a lot and I'm even teaching her some Italian! I'm surrounded by kid learners which is energizing. They all seem to love this school. I highly recommend Allegro and hope to continue studying there for many years! Five stars easily!

I've been taking piano lessons for years at Allegro and they have been essential to my progression…read more The convenience of broad schedule availability, friendly people and ease of taking lessons on and off make it a pleasant and efficient business to work with.

My tutor answers any and all questions I have! I highly recommend Varsity Tutors for Organic…read moreChemistry. It is part of the reason why I may finally be able to pull off an A this semester!

It started great last year. On the days my child was sick, I would cancel through the portal and or…read morethrough the "verifying" text messages. Unfortunately, I didn't keep track, but it wouldn't have made a difference because I was charged for those days. I was denied a refund. I signed back up for 2025, and my child attended one session. We did not need the service, and when we tried to cancel, we were denied a refund. No refund. $500 wasted. I will be going to the state

I've lived in the Tucson area for quite a few years, and had never realized this place existed…read moreuntil now. I was pleasantly surprised by the selection, organization of the racks, and prices. The clerks were friendly whilst I was shopping and upon checkout. Left with a haul much bigger than expected and a big smile on my face. I will definitely be back.

We found a food processor, and when plugged in, it did not work. It was $30. We offered $20 even…read morethough it was broken. They said they have to throw it away. We offered $30 donation to the store. We offered to get it out of the trash. Everything was absolutely NO. We got home and figured out what was wrong, and offered to come back to try. They said NO we already cut the cord and threw it away. We offered to still pay as we could fix the cord. The manager was extremely cold and wouldn't listen. He sternly said you can't get it out of the trash, don't try. Go to Deseret where everyone is kind and working towards a goal of helping others and making customers happy and satisfied !

I took 3 of my guitars in for repairs, etc... Great service!…read moreGlad to have qualified luthiers here in T-town! Thanks to Gabriel and his team!! Cheers, Drew M.

I brought in a high end acoustic guitar for a simple pickup installation. I called first and was…read moretold they might be able to get it done the same day or maybe the next. I arrived within an hour of my call and learned that it would be a few days since it was a Friday and they are closed Sunday. (Not bad really but I needed it was told it was probable) I was told I could pay an upcharge for "express service" and agreed. I picked up the guitar the next day. When I got home I discovered the soundhole mounted control panel with Volume and tone controls was mounted so far to the rear that my index finger was wedged between the low E string and the tone knob in order to turn the thumbwheel. I was not told or informed whether there may be an issue with placement due to bracing. I would understand I that's the case but I should have been informed or asked about it. This makes using the tone knob impractical. The express service upcharge was essentially a waste of money because I had to drive back and leave the guitar. This time a couple more days. Chuck said they were short staffed maybe they could get it the next day. It's mounted with Double sided sticky tape and/or velcro. How long could it take? Two days later with no contact I just drove back and picked up the guitar and I'll get it fixed elsewhere. I have gigs I need to play and that's what I got this guitar for. I gig professionally and did 145 shows last year. Again, Chuck said they were short staffed but my experience is delivery time to fix an issue became a moving targett. I understand things happen but this was not a good first experience with the shop. I probably won't go back. Their charges are also higher than what other shops charge in town b based on my 30 years of gigging in Tucson. Overall this is not a huge deal but my first experience with this shop including 'express service' was not good.

I took my new to me old multi-disk desktop CD player in for service following the recommendation of…read moreother stereo shops in Tucson. The staff was very polite as I entered the business and Justin took one look at my CD player and informed me that the situation was dire, virtually hopeless. I suggested he was a guy who looked forward to a challenge and with a smile he then went to work and was able to remove the two jammed up CD's from inside within 5 minutes. I am grateful to Justin for not giving up and saving the unit for future radio use. I highly recommend this shop and when I'm ready to purchase a newly refurbished CD player I'll be knocking at their door again.

Justin and staff super knowledgeable; all the items are tested, benched and serviced ad required. 3…read moretime repeat customer! Most recently a one owner, mint Allied 395 receiver for $229 and it rivals my Sansui 5000a!