This salon is great. The staff is great and I always love how my hare is done …read more Jelena Ljoljic

I love this salon! The staff is great and I always end up loving my hair afterwards. Prices are…read moregreat and so is the talent. They took covid precautions seriously as well.

I moved to MI about a year ago and had no idea where to go for my hair. I stumbled upon The Retreat…read morevia reviews and never looked back. Everyone is so friendly and my stylist Janessa got me back to my perfect blonde in no time. 10/10 recommend!

I was excited about this place when I moved so close by. It has disappointed me too many times not…read moreto note. I think places can get away with certain services not always being perfect, but when it's met with a bad attitude on top of that, it's over for me. The receptionist was super cold, it seemed like I was bothering her just trying to check in. Strange vibes.

I didn't realize just how amazingly talented these ladies are at doing what they do (blowouts)…read moreuntil I went somewhere else and was let down because I had gotten so used to having a perfect blowout here! They do haircuts and colors and nails too, but I've only had blowouts done here. The one time that I tried a curled/voluminous blowout and my hair fell flat the next day, I just called them and let them know I expected it to last longer, and they redid it for me for free in a sleeker style that worked better for my hair texture. Great customer service right there.

Is there any rating less than this? I went in after…read morenegotiating horrible parking in busy downtown area and no one even acknowledged me for over ten minutes!

Poor Quality -- Very Disappointed…read more I normally don't leave reviews, but I had to share my experience here. From start to finish, my visit was disappointing. First, the technician never asked what base color I wanted. He also didn't clean or trim my cuticles, and when I politely asked why, he told me I needed to "schedule a manicure." That was confusing because my friend, who was seated right next to me, didn't schedule one either -- yet her technician took care of her cuticles without issue. I also pointed out that the polish on two of my nails came off but he completely ignored it. For $100 (nails and a pedicure with no color), I expected at least decent quality. Unfortunately, the end result looked rushed and unprofessional. After I paid with card the woman at the front kept saying "OK, bye" while I was trying to get my wallet out to take cash out for a tip , which came across as rude and dismissive. I still left a tip out of respect, but the overall experience made me regret coming here -- especially since I brought a friend for our first outing together. I paid for my friend because I felt bad for bringing her there in total it was $160 with tip Once a couple of new clients walked in, everything felt rushed and careless. It's clear this salon prioritizes speed over service. Sadly, this was my first and last visit.

*****warning******* I asked if they had availability and…read morethey sat me down with a quick yes. I sat there for what seemed like forever it was at least 30 mins while staff walked around chatting in their language. Then a new lady started on my toes. She cut me twice and I told her that it hurt. She lightened up but she was SLOW and seemed to be asking questions of others on how to do the pedicure. She used a grater on my soft parts of my foot. Then someone else painted my toes. That lady did my acrylic fill She seemed to know her stuff but still but my cuticles. My pointer finger is crooked. Don't go here.

My first time for a trial hairdo for a wedding. Emma charged $60.00, believe me, my husband could…read morehave done better. This is NOT a high end salon. The cost for what she did was way out of line. She only pinned and rubber banded it up That's it! I will not be going back or recommending this place to anyone.

Anyone whose had a bad hair cut can relate to the concern you have when looking for a new stylist…read more After not having a professional cut for a couple of years on my curly hair, I searched for someone with good reviews. I wasn't able to find anyone local, so I drove an hour and forty minutes to have Laura cut my hair. The receptionist were personable and welcoming. I appreciated the relaxed, down to earth atmosphere of the salon and the other stylist that worked there. (I hate when you walk into a salon and you can smell the pretentiousness radiating from the staff.) Laura was great. She was friendly, she listened and gave my hair her full attention. I'm happy to have found a new stylist that I can trust!