So bummed. Have been going here for three years. My last three manicures were horrible, 4 layers,…read moreinexperienced tech, wouldn't dry, wrote to ask for a discount on next service and no response. Had a gel manicure peel off three fingers after 48 hours. Generally just room appears dirtier & dirtier each time I go and there's lots of conversation between techs that feels like judgement of clients. UPDATE: Owner personally contacted me and wants me to try again. I have a service scheduled in a couple days. I do think they care,. I'm giving it another try. UPDATE # 2: Went in for my complimentary classic mani/pedi. They were right on it: no waiting, right to business. Both the mani and pedi went well. I did have to ask for a drying machine for my mani, just to be sure it would dry. I'm grateful they offered me this service for free and I feel better about it all. They care and really tried. I left a big tip for both technicians and I will consider coming back again. I should ask for specific people if I do go back. I think it matters.

I've been a long-time Mina Spa client, but recently I've been increasingly dissatisfied with my…read moreexperiences. On multiple occasions, my appointments have started more than 30 minutes past the scheduled time. In addition, I have repeatedly booked appointments with specific technicians, only to arrive and be told they are unavailable - sometimes due to booking system issues, and other times because additional services were accepted with other clients. As a well-established business, this level of scheduling inconsistency should be better managed. While I consistently have positive experiences with Rachel and Delancy, my experiences with several other technicians have been unacceptable. There have been multiple instances of bleeding, uneven nail cutting, and poor polish application. I'm sharing this feedback because I've been a loyal customer for years and expect a higher and more consistent standard of service.

Buyer beware. I had been going to this wax studio since it opened. A few months back, the new gal…read moreburned my skin. I had to go to urgent care, twice. It took two months to heal. I spoke with Christine, the owner. Do you know what her response was? She comped me the wax service during which I had been burned on the most sensitive part of my body, gave me a $100 gift certificate, and told me to book with a different technician. Big deal. Girl! I could sue you. The owner's response was weak. During another service, the waxer was high. She pulled my hair out so hard that the hair grew back grey. So I now have 1/2 grey pubic hair and 1/2 black pubic. I kid you not. I have been going to La Tira for 20 years, and I was a loyal customer. Now I've come to my senses. I'm going someplace else.

I came back here for the first time in a while tonight, and had a great experience! Jeordi was my…read moreaesthetician, and she put me at ease. I had a Brazilian, inner thigh, and upper lip wax, and the experience was as pleasant as possible. I appreciate the clean, modern, welcoming space and professional environment.

Alison is the absolute best at what she does, despite moving from sf to east bay i still see alison…read morefor my brazilian sugaring! She is so efficient and great at what she does i've never had such thorough clean and professional results. I love that she incorporates threading as well, which ive never seen offered anywhere !

Least painful Brazilian waxing/sugaring I've had around the Bay Area, FAST, and very affordable…read morecompared to others! I am so happy I found Allison again! I first discovered her 14 years ago and she introduced me to Brazilian sugaring. I quickly became a regular because she was so good. I moved away for many years and forgot SF Sugaring was inside Sol y Luna. She is still the best- as fast, friendly, minimal pain and thorough. I can't recommend her enough, even if that means harder to get an appointment, because her techniques and how much of herself she gives to clients deserve to yield success and she really goes above and beyond.

Upon stepping in, I can feel a sense of calm and relaxation. I've been here twice and enjoyed my…read morefacial both times. I did a Signature Facial with Cat the first time and loved how we started with a breathing exercise with oils to set the ambiance. This second time was with Naomi. I had the Gua Sha Facial. We started with LED lights for the arms and hands which was a first for me. Both times were so relaxing I fell asleep. Unfortunately for the second time it was during the gua sha (haha) so I don't remember most of that part. My face was glowing both times. I like how they include tip in the price. I knocked off a star because they charge a $10 credit card fee but the cost is too high to be carrying cash for it. I have bought a Gua sha tool from them, specifically to help with pressure points and migraines. I also got an attar balm recommended by my aesthetician to help with my dry patches on my cheek. I recommend coming here to treat yourself!

My first visit at Monastery was unforgettable!! I booked with Naomi for the Super Glow Facial. She…read moreimmediately had a warm & comforting demeanor that made me feel calm. I've never had any facial or massage that made me so relaxed to the point where I could focus on nothing else, but Naomi changed that!! She did such an incredible job that I just couldn't feel distracted by anything else in my life - not even the thought of what I'd eat for lunch. Her technique and procedure was both relaxing and functional, which is a huge indicator of value for me. When the facial was over, I gasped because of how soft my skin felt (I came in with pretty dry skin)! One of the biggest reasons I booked at Monastery is because they make so many of their own products with very natural ingredients. Although I didn't intend to buy products that day, I ended up leaving with the Lapiz body oil and Rose cleansing oil. I am not a skin care person, but these products might be making me look forward to it more. Also of note: Monastery was incredibly clean and quiet. Minimal and elegant. I am absolutely going to book with Naomi again, and I really hope to bring my mom here sometime soon!!

I've been here years ago, so it's been a while, but this time I came back for the Basic Hydrating…read moreFacial. My facialist was Winnie, and overall the experience was fine -- efficient and straightforward. The facial itself was thorough, including gentle but effective extractions using the traditional finger method, and they also added a neck massage during the process, which was a nice bonus. They use a combination of Korean skincare products (I noticed Cellmax / Cellmax Fusion). Is it amazing? Not exactly. Not bad, but not excellent either. It's one of those places where you go when you just want to get a facial without needing anything fancy. Would I go back? I'm not sure -- mostly because I no longer live in the area. But when I did live nearby, it was a convenient, reliable option for a quick facial.

Amazing facials, wonderful results, and extremely relaxing. Do not sleep on this hidden gem. And…read moretake the product recommendations! Worth it to transform your skin. Selina is truly the best!

I've lived in San Francisco for 17 years and have tried a lot of spas here (and I almost always…read morebook a massage when I'm on vacation too). I love massages. This is hands down my favorite place in the city. I recently had a massage with Angela and it was so amazing it finally made me sit down and write this review. It might honestly be one of the best massages I've ever had. She somehow knows exactly where to focus without you having to say much, and I left feeling completely relaxed and reset. I've also seen Chanra many times, and every single time I walk out thinking, "Okay, I really need to leave a review." She is consistently amazing. With both Angela and Chanra, I feel like I completely unplug from everything. It's that kind of massage where you lose track of time and don't want it to end. If you're debating where to book, this is the place. I can't recommend them enough.

Just GO! Such a great experience, have been to location in Oakland and this was first time in Noe…read more Marni D. was amazing, kind, strong and so in tune w her work. Just delightful.

I usually get hard gel with designs, but have been having a really hard time finding someone who…read moredoes quality work for less than a million dollars since I've moved to the city. Booked a last minute appointment at this place because I saw they do nail art! I decided to opt for a really basic gel manicure and pedicure, as I didn't want to immediately jump in. Thank God I did! Things started out fine, until I started looking at the tools she was using for my pedicure. I'm not a nail tech, but I have eyes, and those eyes told me that those tools didn't look clean! She was using porous tools that also looked used, which is especially gross IMO. I was skeeved out by this, so asked her to just take the polish off my nails and not give me a manicure. She took the unsanitized tools that she used on my feet to my hands and took the polish off, charged me 70 bucks, and sent me on my way. Talk about a chop shop! I wish I had pictures of the tools, but she had my nails soaking in the acetone cotton/ foil combo for 45 minutes while she did my pedicure. Just trust that this place does not look or feel clean at ALL.

I love this place. Sandy is an artist. She listens and is also someone who appreciates feedback…read morewhen you want her to fix something for you. I will continue to recommend this (call or go in before making in appointment and chat with her) place as long as I live in SF. While it's tucked away at the corner of diamond, it is so charming and special.

Starting with the positives, I really like the women who work here. They are super nice and…read moreaccommodating. The salon itself is well appointed and clean. My regrettable negatives, if I'm being honest, my nails look like they were done at 10 different salons (20 if you include my toes). Shape and length were not well done even after I asked for them to be evened out to my shortest broken nail. I can shape my nails better and I suck at that. And only after I left did I realize that I didn't get the "chrome" finish on my nails that I selected. 24hrs later the gel polish is already peeling. I paid $80 and left a $20 tip. Pretty disappointed. One of my nails is turning black. I will not return.

Had the best service done by Jenny! Asked for dark red Valentine's Day themed nails and she truly…read moredelivered. Really appreciated the attention and detail she put into my nails. The nail shop was super well kept and clean. Would definitely come back again!