Let's Go Pro Movers is a newer company, hence why they don't have any reviews. So wanted to take a minute to talk about them and bring them on people's radar based on our recent experience. We were referred to them by a friend who had recently used them for an interstate move. Mike and Emily own this company and they've shown us that moving doesn't have to be a pain for the customer.
Emily, who handles all the administrative aspect of the company, is awesome - she responded quickly to my emails and addressed all my concerns and questions, even on a Sunday night. She also proactively followed up with us while arranging for the move, the night before the move and right after the move to ensure we were all set and we had everything we needed.
The first time I spoke with Mike he told me "I got you". With most other companies, I've found these words are just pleasantries, but with Mike he came through. We are pretty picky about how our furniture is wrapped and packed so that they are clean and kept secure during a move...to the point that I know that our requests can come off irritating ("hey can you put more blankets on that", "can you make sure to wrap this", "please wrap it this way"). Mike was patient, understating and accommodating. We initially asked him to "cling wrap" our furniture, then put a blanket over them, then cling wrap them to secure it - because most of these blankets they use our pretty dirty. Mike assured us that his blankets are cleaned after every move and that he had new blankets on hand so there wasn't a need to cling wrap everything beforehand. Nonetheless, I noticed that he still did the triple wrap on some of the furniture items as we had initially requested - we know that was a pain, so thank you Mike. You could tell Mike knew what he was doing because he not only packed and moved everything well, he made sure his crew was also doing the right thing. The most positive impression he left with me was that he was very diligent and attentive to putting our disassembled furniture back together properly, and also that he took the extra time and steps to ensure that a fridge we had bought was brought into our house via a narrow doorway without any issues.
I could go on to describe the positives about this company, but I'll leave it at this: Mike and Emily both understand that moving is a giant pain, and they will listen to your requests and do their best to accommodate them. Final case in point, our new house has carpeting pretty much everywhere and I expressed that I wanted to limit shoes on the carpet because we had just deep cleaned them - Mike laid down cardboard and mats on the sidewalk and driveway so that the crew didn't have to walk on the wet outdoor surfaces, and he also pretty much blanketed my entire home with mats..and he also had the guys wipe/stomp their shoes on the floor mats before entering the house.
If someone like me, who is super OCD about cleanliness and packing, leaves a 5 star review about a moving company, you know these guys left a very positive impression. read more