If you want to pay for a week and have the vehicle break down 20km later, if you want the owner to say he'll give you a full refund, only to refuse later, then this is the company for you. If you rent a vintage van, you don't expect perfect. But you do expect a vehicle that will run and a vehicle that is safe. Do not expect either from this company. And if you rent their vehicles through outdoorsy, don't expect any help from them when things go wrong. Attached are pictures of the rusted out wheel well and the wired together steering column universal joint. Amazingly that isn't initially the problem. It was that I tried to drive at night, but the lights were so dim I couldn't see. When I shut down the vehicle, it wouldn't restart without being boosted. read more

Let'sGo Campers - Rusted out wheel well in vehicle - RV Rental Near Me - Coombs, British Columbia

See all

We've rented the van for 35 days and made 2500 km during, we got a better price contacting them direct for a longer term rental than the website. The van was absolutely great, simple, didnt stand out screaming 'TOURISTS' the bed is comfy and BIG, and the kitchen gear with the little 2 burner stove and BBQ, the fridge, the plates and silverware etc give us EVERYTHING we needed! it was easy to get around without spending a heaps on eating out, or having to resort to boring meals. The Camper had everything we needed for this trip. Also there was plenty of space for backpacks. The van was easy to drive, but remember these vans are from a different time... and they drive different that modern day cars, but no problem and we got used to it fast. Every question we had he answered within 12 hours when we needed to msg them, ( we mostly relied on wifi spots for data) and the pick up of the car return was very easy. During our trip he also contacted us if everything was well. read more

See all

Renter Beware!! It's a Long One, Buckle Up...Something we couldn't do in Seymour On August 9, 2021, I reserved a camper van online (SEYMOUR) for a weeklong vacation. The vehicle described online as "Reliable and modernized Campervans". Our trip was planned for August 26 - September 2, 2021. The morning of the trip, I received a text saying they would meet us at 3pm with the van. I texted the number back saying we were arriving a little earlier and asked for an earlier pick up at 2pm. When we landed in Victoria, I received a message saying the van needed some mechanical work and would not be ready at the designated time and they would keep us posted. We finally were met in a parking lot with the van at 5:35pm. We were given a very quick run through of how to use the solar panels, and road maps. The drive told us if we couldn't find a place to park for a night, to go grab a drink at a pub and then ask them if they thought it was safe for us to drive after... REALLY?? He handed us the keys and off he went on his long board. We finally now step into the van and into the front seats. Immediately we see this van is in rough shape. We understand that we were renting a van in the era of 1986. We knew that going in. We were up for the adventure. What we were not prepared to do, was drive a van all over Vancouver Island that did not have working seat belts. Among other items that we noted - cracked windshield, the middle console was being held up by packing tape, they gave us a portable speaker as the stereo speakers were missing from the doors. There was no going over the condition of the van with the driver to ensure what was already there (damage and missing wise) to compare to how we would return the van at the end of our trip. We decided that we could not proceed with this camper van due to the seat belt issue and our personal level of safety and risk that we were not prepared for. I texted the driver as much and was assured a 100% refund. I was then contacted 2 days later by someone in the office named Briony. She asked about an accident and wanted details. There was no accident that occurred. While we were driving out of the parking lot, the van stalled on a hill and we rolled back. We were able to stop and did not connect with anything or anyone. It then become a back and forth with her and them saying they needed to complete an inspection based on our concerns and that only a professional can asses the vehicle and essentially our concerns about safety and a seat belt not working were unfounded in their minds. I reached out to my bank to help me with this dispute as LetsGoCampers was being uncooperative and unresponsive in the matter with myself. This was in September 2021. I connected with my bank in January of 2022 to see what the status is, and LetsGoCampers refused to communicate with my bank. LetsGoCampers would not return the price of my rental and kept my security deposit, totaling $2,098. They have not responded to any emails with me since my last attempt in September 2021. read more

A complete nightmare that totally ruined my vacations. 2 days before rental start, Let's Go Campers write me on Outdoorsy to coordinate things for the camper. As I read the message, I notice my reservation is changed (was Masy that sleeps 4, now The Bumble Wasp that sleeps only 2). I tell them about this major problem but get no feedback at all from them for a complete day. Less than 1 day before rental start, I finally get answered my campervan was damaged but a backup will be provided in time for my trip. I immediately answer them that it will do and they then tell me they would call the next morning to coordinate things. The next day everything seems to go smoothly until I get on the ferry and call them. On the call the person is evasive and tells me he will contact cleaning service to make verifications and call me back right after. 45 minutes later, I am off the ferry and nobody called back. I call them again but fall on voicemail. Minutes later, outdoorsy calls me to tell me there is no camper for me. I become very upset because just earlier we were coordinating with cleaning service. I call Let's Go Campers to understand what is going on. A very arrogant guy named 'Dan' picks up and tells me I won't get a campervan until the next day. Being upset to learn all this at the very last second, off the ferry, I ask why was I told otherwise just minutes ago. Dan then tells me to shut up if I want to hear what are my options and have a camper. I ask him what my options are but he keeps being on defensive, that I am wrong, that he notified me 3 days ago (a complete lie). He says that "[he has] all the control and [I] have no control on the situation", says that I am "abusive and that [he doesn't] rent [his] vans to abusive people". He keeps lying and being uncooperative. All attempts to reason him fail so we end the call. I call outdoorsy for them to handle the situation. They come back to me to tell me that I would have no choice but wait until the next day. I take a taxi from the ferry terminal to a mediocre hotel room costing $350 after searching for 1.5 hour because *everything* on the island is booked. I try to follow outdoorsy's recommendation to keep all communications on outdoorsy for documentation. But I do net get any reply so around 9:30pm, I am forced to call them to get feedback. Within seconds from answering the call, I weirdly and instantly get transfered to the owner of the camper to be rented to me the next day. He says his name is 'Buck', insists he's not part of Let's Go Campers, that they begged him to rent me his van. I discuss with him for 14 minutes. No question is clearly answered. At the end of the call it's totally unclear if, when and where I would get a camper, and I must wait until next day. Next day at 8am, Buck calls me back saying outdoorsy asked him to call me. He looks irritated. Again he is super evasive and keeps saying the campervan is not ready because of cleaning team. So I just candidly propose him to take the camper as is and that I don't care if it's cleaned or not, and that I will just go to a store and buy bedsheets. Buck's irritation increases substantially and I then notice the same arrogance and irritation as with Dan as he is now telling me to shut up and do what he says or I would not get a campervan. Seeing that Buck was actually Dan, I just tell him "ok, will do exactly as you want and will wait for your cleaning team to clean. Just have a question. Are you Dan, the guy I talked with yesterday?" Hearing this, he becomes *totally* upset and that the rental is cancelled. At this point, absolutely no reasoning could be done with him. Seeing there was no chance I would be getting a campervan from them anymore, I just told him to end the call and he did. I had no choice but to take a ferry back to Vancouver, change my flight and go back home. I lost all my money on airplane tickets, flight changes, hotel room, campground reservations, ferry fares, taxi... Several thousands wasted because of them. My girlfriend and my two kids are completely devastated. read more

SCAM ALERT! Did not get the van we rented. Three weeks later, still not seen any refund. Worst experience ever had with any rental company. read more

This company was a complete disaster do not use them!! We booked our unit a month in advance, the day before we were to leave we struggled to get a hold of anyone and we started to feel that we had been scammed. When we got a hold of them, they started to say that "a" unit was getting repairs because it was in an accident, then we were told several more stories that didn't add up following that, it was clear to us we were being lied to. On the second day of our planned trip we were still waiting for a unit and our reservation to be honored. The only way we could get a straight answer was to show up there. The person representing the company continued to say he would have our unit maybe that day or the day after. This would be the 3rd day of our planned trip... after questioning him further he admitted that it wouldn't be ready. So basically our 5 days off that we booked for our trip was wasted waiting around for a unit that never came. This company jerked us around all while having my full payment in their bank account. I tried to reach out several times but the company refused any compensation. The representative told us he always takes the new units out to test vacation in them and our unit was the latest conversion and nobody had it rented the week before, while this representative was out of office on vacation the week before. It is my belief that he damaged the unit then led us on to the final minute when we were in person and he was on the spot. Our vacation was ruined and our time off wasted. DO NOT USE this company they are completely unprofessional and you will probably be treated like we were. On a side note when we pushed back asking for a timeline, the representative said "don't pressure me or it will affect my anxiety and you wont get anything" Really??? Unbelievable read more