Skin Q is amazing, specifically - I can't recommend Maddie Rose enough. She is incredibly…read moreknowledgeable, thoughtful, and truly cares about helping her clients see real results. I've already noticed significant improvement in my hyperpigmentation since working with her, which feels amazing after trying so many things that didn't work. Every product she's recommended has been 100% worth it -- no gimmicks, just effective skincare tailored to what my skin actually needs. For the first time in a long time, I feel like I have a skincare routine that's actually working! If you're looking for an aesthetician who combines expertise with genuine care and guidance, Maddie is the best.

I Cannot Say Enough Great Things About Skin Q In Andersonville. I Had The Signature Facial With…read moreDermaplaning, And It Was Absolutely Amazing And SO Relaxing. My Esthetician, Jessica, Was Truly Incredible, By Far One Of The Best Facials I've Ever Had, And I've Had My Share Of Terrible Ones In The Past. This Facial Exceeded My Expectations In Every Way. Highly Recommend!

I've lived in the neighborhood 15 years. This is the best addition to Andersonville since I've…read morelived here. I'd driven by a few times and wasn't sure if it was coming soon or if it was a shop I somehow hadn't known was there. Thank god it wasn't something I'd missed. We stopped in on Renegade weekend and my friend and I both made appointments with Cyntisha for later in the week. It was her warmth, friendliness, and personality that got me--my relationship with my esthetician is one of the longest I've ever had; I've been seeing her for over 15 years, so seeing another is just not something I've really thought about. I'm a girl who LOVES a good facial and is a sucker for skincare. Facials are easily my favorite act of self care and probably the most reliably perfect gifts one could get me. I've gotten them on vacation to try new technology and experience others' technique. So maybe you see why I was looking forward to it! This facial was incredibly soothing and relaxing. Cyntisha asked me some questions about my skin routine and products, then left to prepare a few things whilst I prepared myself. She talked me through some of the steps she was taking and explained what she was seeing when analyzing my skin. I tried microdermabrasion for the first time and it wasn't anything like I was expecting because I expected it to hurt or otherwise be unpleasant but extractions can hurt more (and I actually enjoy extractions when necessary). The products felt great; there was one that was peppermint and was really energizing, which was nice to have at the beginning before the more soothing moments. Everything just glided over my skin like silk. She did some lymph massage, which I'm not sure I've ever had. This may have made the most dramatic difference. I was truly astonished when I saw after we finished up--wow, do I actually have that defined a jawline and cheekbones? Cyntisha has a firm, confident style that really made the facial great; she's skilled at using just the right amount of pressure and repetition that made the tension in my face and body melt away. It was luxurious, quiet, and serene. And honestly, as a mother of a 10 month old who's all about her mommy, quiet moments are few and far between for me at the moment (mama loves ya baby!). My face was literally glowing when I was done. I wish I took better photos so I could have gotten a picture worthy of it; I felt fantastic and beautiful. I feel bad about it but I'll probably be cheating on my main esthy from time to time. Because of the kiddo it's really hard to visit her when it takes 30 minutes minimum each way, especially when there's a nonpareil spa a mile from my home. There seems to be two entrances, one for the spa and one the main store--but I don't see how they'd know you were there if you used the spa entrance, so I went into the shop and the owner showed me to the spa waiting area. The store is super clean and sophisticated. It's easy to shop. Not just easy, but pleasant, because everything is so beautifully displayed. They carry "clean" beauty brands, and though that's what I generally use these were all new to me. Prices on the skincare aren't bad though, at least not what I bought; no need to pay Tata Harper prices because they carry some opulent but reasonably priced, high-quality products. A little will go a long way, and I'm willing to pay for a good moisturizer, and as I described to Cyntisha, I only want to wear one that feels weightless and not sticky, like water. So hopefully the Osea Seabiotoc water cream will fit that profile. I haven't even yet explored the floral aspect of the shop. But from what was available the first time I stopped, in its top tier. The store is pretty accessible; no steps to get in or out. Parking is...well, Andersonville. It depends on what time you're going and how far you're willing to park, if you need to drive. Go you must, but just don't book the place so full that I can't get in every few months, okay?

I wish I had something better to say about this spa, because initially I had a great experience!…read moreUnfortunately that was overshadowed when I noticed that my tip had been almost doubled without my authorization. I tipped $25 on a $110 service via Venmo when my esthetician provided me her username and suggested I tip there. I had a card on file with the store that I used to book the appointment and let her charge the rest of the appointment to that card, and did not check out on the tablet at all. So I was very confused when I saw an additional $20 tip added to that total, which now meant I "tipped" $45 or 40%? I suppose this could've been an accident, but after the business did not return my initial call or follow-up email and refund me the unauthorized money, I'm not sure anymore as I worked for a business for 3 years that used a similar checkout system and it would be very difficult to do so and very straightforward to refund someone. I did cancel my next appointment here as there are plenty of options in the city where I have not faced issues like this.

Very accommodating, easy to get in, been going there for several years. Shiva will listen and give…read morehonest opinions. I like that.

Friendly service. Great neighborhood vibe. Reasonable price for a haircut. Will be coming back!read more

Products were overrated, not great at all. Had the displeasure of meeting the owner too Rachel. She…read morewas an awful person to say the least. Quiet unpleasant. You're better off buying from Lush or other local businesses opposed this awful company with subpar products. Wish I could give negative stars. The owner really made the experience awful and her products reflect that 0/5 stars for me!

I am 44 years old and have tried SO many skin care systems. Finally!!! Lulu Blossom really works…read morefor me. I use the day cream, night cream and eye care lotion. Wow! After just a week or two, my skin really showed the difference (and all of my co-workers commented on my "healthy glow"). The fact that it's all natural makes me happy....Happier yet-the results are tangible. Not only for women, my husband is obsessed with the sugar scrub (and he smells so great after using it in the shower, that I just want to cuddle on up to his sweet cookie smell). If you get a chance, give Lulu a try---you won't be dissapointed. Luckily, they have a web site and you can also find Lulu in some of the stores, too. Highly recommended by a skin-care-snob!!! PS-it's locally made in Chicago by a woman who really believes in natural living. Wow!

I treated myself to a reflexology appointment with Phiwan. It was easy to book online, and just as…read moreeasy to reschedule over the phone when I had a conflict with my original appointment time. The salon is very clean and bright. I was greeted right away and only had to sit for a minute before Phiwan came out to grab me. The room was cozy and serene. I felt very comfortable on the table. Phiwan set to work right away and immediately honed in on where my biggest knots and pain were and dug in. It was the perfect amount of pressure and I was able to fully relax. The salon looked great and I enjoyed chatting with the receptionist. I'm interested in trying their other services in the future.

Best haircut I've had in 100 years going back for color Friday. Maria is amazing so is all the…read morestaff. I've used the spa and waxing but this is the first time I've had my haircut by Maria. Amazing Beautiful salon

I love this salon. Lori is amazing and she provides such wonderful customer service. I see her for…read morefacials about once a month and she always does a great job. The massage during the facial is amazing and she takes her time with the extractions. I've also had my nails and hair done here and I've never been disappointed. It's a simple and smaller place, nothing fancy. But it's nice and the people are nice and the price is right and that has me coming back every time.

I redeemed a LivingSocial voucher here over the weekend -- half price for an hour-long facial. The…read morebiggest complaint I have is that I feel ripped off. I paid for a voucher that promised an hour-long facial, but instead was given a 30 minute facial. In other words, I wound up paying full price for a half-facial. I was very disappointed. And, of course, what can you do about it -- by the time I realize it's only been 30 minutes, my clothes were already back on, I was at the front desk settling up, and I took a glance at my watch to see about getting to my next appointment on time. The aesthetician had good technique while working with my face. She really did -- nice movements that were both gentle and confident. But her extraction was incomplete; when I got to a mirror, I noticed that there was still much work to be done. Also, the overall price is a bit high, given the neighborhood, the location, and the quality of the space itself. This is not a "relaxing" day spa. You will spend the entire time hearing the blow dryers of the hair stations, right outside the door. You can also hear the in-store radio and all the chatter. Again, I could have overlooked all of that if they hadn't deprived me of half of the service I had requested. I am very disappointed that they participated in this LivingSocial offer, presumably to drum up business, and then only offered half of what they promised.

I visited the store, for the first time, on Sunday, January 26th, 2025. I purchased 3 hair bonnets…read more I got home and went to try on one of the bonnets but it was small and the elastic band didn't stretch. It looked like a child's bonnet. Since the 1st one didn't fit I didn't open the other 2. Today, Sunday, February 2nd, 2025, I returned to the store so I could exchange all 3 bonnets for bigger ones. An elderly Asian man was helping me. He was nice and attentive. He approached the Asian lady, pictured, to tell her my issue and before I could say anything, she walked up with a nasty and condescending attitude. She tells me because I opened the package I couldn't exchange it nor get a store credit (they don't offer refunds). On the receipt it says all products must be in its original packaging and not used. I informed her I didn't use it because it doesn't fit. That meant nothing to her. The cashier inspected the bonnet and she also said it was either defective or for a child. She told the cashier to walk away and once again let me know she wasn't going to do anything regarding the bonnet. She tells me I can exchange the other 2 for a different brand. I said I can't tell the size inside of the package. If I buy another one and it's not what it says then once again you won't let me exchange it. She said that's not her problem. I returned the other 2, purchased some hair oil and left. I don't appreciate being treated like trash where I spend my money. I wish I looked at the reviews prior to coming here. Please don't give this woman your money. *The photo of the woman was taken from another reviewer.*

The Asian male employee with the wavy like hair was very mean and rude to the lady who worked at…read morethe counter that was checking people out. She was patient and polite to us and other customers, but he was very unprofessional and condescending. If I could report him I would because that was not okay of him to mistreat customers or employees like that for everyone to see. It's demeaning and condescending and that's workplace bullying!! Shame on him!!

Scott is the epitome of magic. I melt at the touch of his hands wether he's doing body work or…read moreskincare. His endless wealth of knowledge is so apparent as he asks you all of the right questions regarding your needs. Scott has an amazing ability of paying attention to every detail. I leave feeling like I've been on an extended vacation every single time. Can't wait to get back to Chicago for my treatments. Scott is absolutely exquisite!!!

Scott cancelled 30 minutes before my appointment, charged me the full $165 for the session, and…read morehasn't responded to any of my messages or calls since. As other reviews have mentioned, he seems to have a pattern with cancelling and taking your money.

Always get my haircut here he's fantastic Reconnect highly…read morefor any work I go every month

The place is clean and reasonably priced. I got a medium length layered and did a walk-in. The lady…read morewas pretty nice and was able to style my hair and it turned out great. The cut was only $35 and i didn't have to wait that long compared to Chinatown salons.