Very good staff and counter people but when getting quote on work it's wise to google a price range…read morefirst. You might find a $300 to 400 dollar job will cost you $700-800 there. clean waiting area but different business model from low overhead shop.

From making an appointment to reasonable prices, I felt well taken care of. I was also thrilled…read morewith the customer service.

Very professional and informative! Some of the best customer service I have experienced when…read moreservicing my car ! Very caring and has customers needs always in mind! Would highly recommend for all car servicing needs !!

They were able to fit me in quickly. Nice little spot to wait while they did their work. No…read moresurprises, quality work at a fair price.

I called and asked if he could repair my motorcycle the bike needed a starter.he said that he…read morecould. A week later i heard nothing so i called him he said that it was the starter was not sure if he could repair it. He would talk to his motorcycle mechanic. I told him to let me know if he could not repair the bike. No communication from them so i asdumed he was fixing it. Two weeks later i called them no answer. Went to the shop and theu said they thought that they decided not to repair it. Told me that the owner was on vacation they would csll him. Be called did not give me an appology after words on both sides he threatened to have the bike towed if i did not pick it up immedately. Very poor bussiness ethics.

Went to Moonlight on a recommendation of a friend years ago and has stuck with this shop ever…read moresince. Recently, stopped into Moonlight and spoke to the owner, Lennie, about a noise in the front end of my car. He had his mechanic look over my car, when one of his mechanics noticed my right wheel was red hot to the touch. Upon further inspection , they found out that my front axle was broken and needed replacing immediately. They had to order the part, but had my car fixed in less that two hours and the cost was considerably lower than I had taken my car to a dealership. Thank you Lennie for getting it done so fast and reasonably priced. You guys are my saviors. Thank you so much.

Eric (mechanic) and David (manager) were very easy to work with. We brought our son's car in for…read morerepairs. Two other car repair shops recommended a huge list of fixes they said the car needed ---$$$. These guys checked all of the so-called problems thoroughly and knocked 2/3's of them off the list as unnecessary. The pricing for brakes and tires was completely fair and we're grateful they saved us so much $. These guys seem honest!

Usually a die-hard Firestone customer, I needed to get a tire fixed during our cross country…read moretravels. Not being able to get to a FS, I have them a ring and asked what the wait time was. They scheduled an appointment for the same day. Even after being a few minutes late they got me In right away. Thinking I needed a whole new tpms sensor the service writer informed me that it was just the service kit(valve stem) and also there was a nail in the tire. Saved me about 50$ not having to replace the whole sensor. Great friendly fast service. Got me in a d out in under and hour. If I ever need service again and not able to get to FS, I will visit Monro again!

I had a bit of a DIY emergency (a.k.a. I never should have attempted it) and I drove up and asked…read morefor help. Not only did they help me out, they didn't even charge me! It only took them 5 minutes to do what had taken me a good hour NOT to do. That really says something about this business that they'd help someone out like they did.

Awesome service and special thanks to Alan. I was on my way to the Celtics game and got a very very…read morebad flat. I destroyed the tire, fortunately not the rim. I was doomed until VIP Tire rescued me by finding a tire that fit my truck and getting the job done in a timely highly professional manner!! I can't understand the bad reviews. Add to my experience the fact that the price and the quality of the tire are excellent! Thank you VIP! Thank you Alan!! Go Celtics!!

Update: went to Irwin Chevrolet to have them figure out what was wrong considering they are a…read moredealership. Ok here is / was the list of issues: 1- break pads installed incorrectly on passenger side. 2- loose piston caused by the break pads and now rubbing on the pads. 3- missing hardware / lock screw. 4- damaged / bad calipers Total repair cost was north of $2000.00 the electronic calipers being the majority of the cost. My bill from Irwin that day was $283.00. I drove to VIP right after to discuss this with them. Jeremy Gooden was very nice and understanding and assured me I would be paid for this work. He apologized again and hoped to gain my business back. On 1/24/25 I received a call letting me know the check was being sent. Today 1/31/25 I received the check. Drumroll please......$283.00 no other amount no explanation nothing. I have again reached out to VIP Gary MacCausland VP of operations as he was the one that sent me the check to ask for a reason. I also reached out to the initial response I received from VIP forgot the persons name asking for the same information. So the saga continues. I truly hope this helps people when it comes to making decisions on who works on your car and how they stand behind their work. This whole experience has cost me well over $2500.00 so far. I'll update again more than likely will be a legal response.

I bought a Ford Fusion 2012 SEL Sedan from Walter in Fall 2021. I was not told that the car had a…read morerebuilt title. Many issues (High beam and fog lights were not working / disconnected, strut was broken etc). Was told by a different mechanic that the strut was so corroded that it can't have been from me - I had barely driven the car), Rear brake pads were down. Tires lost pressure one month after purchase. On top of that: Walt passed me on inspection when I bought the car.

Looking and finding a honest and trustworthy mechanic is like looking for a needle in a haystack we…read moreall know it , well I have found the needle in the haystack . Called W&J Auto Repair Friday morning to see if they could fit me in to look at my car cause my front end was BAD , not only did he fit me in ,my car was fixed in a matter of a couple hours, brakes, rotors ,calipers and wheel bearings. Both Walt and Jaime are great mechanics and I highly recommend them. It is a great feeling having mechanics u can rely on and know u can trust . Ty Walt And Jaime for being honest and reliable mechanics . You are stuck with me now and I will be sending people your way...

Honest above all, customer focused and responsive. This place is the best independent mechanic shop…read moreI've ever encountered.

We stopped in because we were heading north and the car started skipping - seemed like the engine…read more The guy there stopped and helped us right away and even fixed the issue. Great place!

Since moving to NH a year ago I've had to go to different dealers. St. John Subaru in VT, when I…read morelived in Twin Mountain NH and now Belknap Subaru (which is an hour and 15 minute drive away from my current location of East Wakefield NH. Though there is Profile Subaru dealer about 40 minutes away, I have heard stories and their service department hasn't been very responsive via phone or email. For these reasons I have CHOSEN Belknap Subaru. They are friendly and answer any questions that you may have, from how long it will take, to how much it will cost. I have my 30K mile checkup/oil change, tire rotation, multi point inspection and all that goes with it. I also had my state inspection completed. They were fast and thorough and I was out in just under an hour. Highly recommend this dealership

I was interested in purchasing a Rav 4 (Vin# 2T3ZFREV5GW263024), and I had (and still have) several…read morequestions and concerns that I was looking to Belknap Subaru for answers. I was simply looking for information to make an informed decision on purchasing this vehicle. After two hours of having an unproductive and negative experience with two of their salesmen, I've decided that I'm no longer interested in purchasing this vehicle. They provided run around answers to my questions, and try to snow ball me on a carfax report (title history report, green box with white check marks). We communicated via their business chatline and via text exchange. They didn't answer my questions. Rather they provided run around information and asked me to justify their information. Hmm, They are the professionals, not me. They claim to have a clean title but never offer to send me a copy. Like the question on the maintenance performed on the vehicle while in Alaska (own house in Alaska, no shop, had his own oil, second owner of a three owner vehicle) I never asked why the vehicle was in Alaska. I asked why no maintenance history for ~ 30k miles, 50k to 82k, (not even an oil change). They had one questionable excuse after another and never answered any of my questions. Their lack of willingness to share information, this just raised a red flag, and convinced me that this dealership isn't being forthcoming. I have screenshots. You can decide for yourself. These salesmen were many things but helpful wasn't one of them. My opinion, they weren't professional and didn't hold up the business's standards, commitment to their customers, and the community outlined on your website. Once, I get clarification from Carfax and my independent findings on the mileage discrepancies, I will have answers to many of my questions. No thanks to the dealership's staff.