Usually a die-hard Firestone customer, I needed to get a tire fixed during our cross country…read moretravels. Not being able to get to a FS, I have them a ring and asked what the wait time was. They scheduled an appointment for the same day. Even after being a few minutes late they got me In right away. Thinking I needed a whole new tpms sensor the service writer informed me that it was just the service kit(valve stem) and also there was a nail in the tire. Saved me about 50$ not having to replace the whole sensor. Great friendly fast service. Got me in a d out in under and hour. If I ever need service again and not able to get to FS, I will visit Monro again!

Nathan at this Monro location went above and beyond to get my F250 back in shape. He diagnosed and…read moretackled my Air Conditioning problem quickly with great results. Head in to this location for professional service. Have had tire repairs done here in the past as well. Great for that as well.

Awesome service and special thanks to Alan. I was on my way to the Celtics game and got a very very…read morebad flat. I destroyed the tire, fortunately not the rim. I was doomed until VIP Tire rescued me by finding a tire that fit my truck and getting the job done in a timely highly professional manner!! I can't understand the bad reviews. Add to my experience the fact that the price and the quality of the tire are excellent! Thank you VIP! Thank you Alan!! Go Celtics!!

Update: went to Irwin Chevrolet to have them figure out what was wrong considering they are a…read moredealership. Ok here is / was the list of issues: 1- break pads installed incorrectly on passenger side. 2- loose piston caused by the break pads and now rubbing on the pads. 3- missing hardware / lock screw. 4- damaged / bad calipers Total repair cost was north of $2000.00 the electronic calipers being the majority of the cost. My bill from Irwin that day was $283.00. I drove to VIP right after to discuss this with them. Jeremy Gooden was very nice and understanding and assured me I would be paid for this work. He apologized again and hoped to gain my business back. On 1/24/25 I received a call letting me know the check was being sent. Today 1/31/25 I received the check. Drumroll please......$283.00 no other amount no explanation nothing. I have again reached out to VIP Gary MacCausland VP of operations as he was the one that sent me the check to ask for a reason. I also reached out to the initial response I received from VIP forgot the persons name asking for the same information. So the saga continues. I truly hope this helps people when it comes to making decisions on who works on your car and how they stand behind their work. This whole experience has cost me well over $2500.00 so far. I'll update again more than likely will be a legal response.

Very good staff and counter people but when getting quote on work it's wise to google a price range…read morefirst. You might find a $300 to 400 dollar job will cost you $700-800 there. clean waiting area but different business model from low overhead shop.

My family has been bringing our Volvo's here for well over a decade. they are honest, fair, and…read moreupfront with pricing and the work. I've never had a bad experience, and come back to NH to have my cars worked on ( I am in NY)

The best around. Ed is knowledgeable, does excellent work, doesn't upsell, is trustworthy and…read morereasonable with his prices. We've been using him for over 10 years. Highly recommend!!

Ed was amazing! Due to covid we weren't able to wait in his waiting area inside but he had a picnic…read moretable set up for us to wait outside. Our appointment was for 1pm and our van went in about 10 mins later. He had told me, when I made the appointment, exactly what each service would cost me. I brought my own tires and he put them on and balanced for way cheaper than all the other local shops. He inspected my van for less than the average price too. He showed me where I would need to have my tie rods replaced and suggested a trusted repair shop up the street as he was not equipped to do the alignment after the repair. At no time did I feel he was pushing add ons or unnecessary additional services. I would highly recommend going to Kingsley's Automotive for your vehicle repairs. Be advised that the shop looks like a one man show so wait times can vary but he comes out to let you know if anything is going to take longer. Thank you Ed for doing a great job! I look forward to using your services in the future!

Arrived at 8am (opening time) and got my battery checked and replaced within 30 mins. Friendly,…read moreefficient service with no added fees or upsells.

Hopefully this occurs here only. Even with no customers…read morewaiting when you ask for service you're told it'll be 1-2 hours before they get to you. If you make an appointment you're lucky if the work starts within an hour of the appointment.

I've been using Northeast tire for about 5 years. A few years ago I went to them for tires! I asked…read morethem to check my brakes while they had the tires off! The mechanic came out with a brake pad in his hand and told me I should get another 10k out of them! The following week I had an appointment at my dealer for an oil change (free) I waited nearly 2 hours and they came out and said they had taken my brakes apart and that I needed to do a break job immediately! I told them no and pulled my receipt from Northeast and showed them the note brakes good for 10 k. They said nothing and put my brakes back together. I went back to Northeast 8k later and had them do the work! I also have them do my oil changes now! Free isn't always free at a dealer( Auto Serve now Nucar!

Paid them $1200 to fix up my truck for inspection. I then drove 160 miles to Vermont and my rear…read morebrakes started shuddering once I got off the highway. I pulled over and checked it out to find a bolt nearly completely backed out of the caliper and the other one completely missing. Maybe it fell out, maybe they never installed it. Do not trust this place with your vehicle. They damaged my rim, my caliper, and burnt out my ABS module. They were willing to buy a used rim but they refused to acknowledge they burnt out my ABS module. I got a quote for the part only at a dealership and it'll cost $1200 alone. The dealership won't replace it either unless I pay for diag first too. Once again, avoid this place unless you like getting screwed.

Very polite and helpful. Excellent service. I'm new to the area and been having my auto regularly…read moreserved at Honda and thought this dealership was especially helpful and willing to go the extra mile.

I had just had my brakes replaced, after not even a year previous having them replaced by Planet…read moreHonda, when I brought my car in for a recall and was told my brakes needed replacing again. That is 3 replacements in 3 years time at the same dealership. They are not installing them correctly. The brakes were covered under warranty this time, but still I had to wait again for hours to have them redone. I also was charged $111 an hour for labor, which is excessively high. When State Inspection was mandatory I was also told by this dealership that I would have to replace my front end to pass. I decided to get a few other quotes, since the repair was several thousand dollars. Every other mechanic I brought it to said my front end was fine, and Honda was just trying to rip me off. Usually a dealership is somewhere you can go to trust you are getting quality work done. Not this one.

I drove up to NH from MA for a work appointment after the snowstorm. On my way back, my car…read morestarted to shake and thud. I found the Valvoline in Tilton, NH and told the employee that i thought my alignment was off. She shook her head and told me it was likely the snow & ice build up in my tires & wheel wells and that they likely needed to be blown out. I asked if it was anything she could do as i still had another 2 hours to go on my drive home. She let me in the bay and they all went to work. Fixed! I had a smooth drive home. I so appreciate their help. Thank you!

They did an oil change Ripped the gasket and…read more Didn't tighten the valve cover! All the oil drained It nearly blew my engine They didn't fully reimburse me for the service station charges that had to remedy their mistake