Usually a die-hard Firestone customer, I needed to get a tire fixed during our cross country…read moretravels. Not being able to get to a FS, I have them a ring and asked what the wait time was. They scheduled an appointment for the same day. Even after being a few minutes late they got me In right away. Thinking I needed a whole new tpms sensor the service writer informed me that it was just the service kit(valve stem) and also there was a nail in the tire. Saved me about 50$ not having to replace the whole sensor. Great friendly fast service. Got me in a d out in under and hour. If I ever need service again and not able to get to FS, I will visit Monro again!

Nathan at this Monro location went above and beyond to get my F250 back in shape. He diagnosed and…read moretackled my Air Conditioning problem quickly with great results. Head in to this location for professional service. Have had tire repairs done here in the past as well. Great for that as well.

Awesome service and special thanks to Alan. I was on my way to the Celtics game and got a very very…read morebad flat. I destroyed the tire, fortunately not the rim. I was doomed until VIP Tire rescued me by finding a tire that fit my truck and getting the job done in a timely highly professional manner!! I can't understand the bad reviews. Add to my experience the fact that the price and the quality of the tire are excellent! Thank you VIP! Thank you Alan!! Go Celtics!!

Update: went to Irwin Chevrolet to have them figure out what was wrong considering they are a…read moredealership. Ok here is / was the list of issues: 1- break pads installed incorrectly on passenger side. 2- loose piston caused by the break pads and now rubbing on the pads. 3- missing hardware / lock screw. 4- damaged / bad calipers Total repair cost was north of $2000.00 the electronic calipers being the majority of the cost. My bill from Irwin that day was $283.00. I drove to VIP right after to discuss this with them. Jeremy Gooden was very nice and understanding and assured me I would be paid for this work. He apologized again and hoped to gain my business back. On 1/24/25 I received a call letting me know the check was being sent. Today 1/31/25 I received the check. Drumroll please......$283.00 no other amount no explanation nothing. I have again reached out to VIP Gary MacCausland VP of operations as he was the one that sent me the check to ask for a reason. I also reached out to the initial response I received from VIP forgot the persons name asking for the same information. So the saga continues. I truly hope this helps people when it comes to making decisions on who works on your car and how they stand behind their work. This whole experience has cost me well over $2500.00 so far. I'll update again more than likely will be a legal response.

Very professional and informative! Some of the best customer service I have experienced when…read moreservicing my car ! Very caring and has customers needs always in mind! Would highly recommend for all car servicing needs !!

They were able to fit me in quickly. Nice little spot to wait while they did their work. No…read moresurprises, quality work at a fair price.

The best around. Ed is knowledgeable, does excellent work, doesn't upsell, is trustworthy and…read morereasonable with his prices. We've been using him for over 10 years. Highly recommend!!

Ed was amazing! Due to covid we weren't able to wait in his waiting area inside but he had a picnic…read moretable set up for us to wait outside. Our appointment was for 1pm and our van went in about 10 mins later. He had told me, when I made the appointment, exactly what each service would cost me. I brought my own tires and he put them on and balanced for way cheaper than all the other local shops. He inspected my van for less than the average price too. He showed me where I would need to have my tie rods replaced and suggested a trusted repair shop up the street as he was not equipped to do the alignment after the repair. At no time did I feel he was pushing add ons or unnecessary additional services. I would highly recommend going to Kingsley's Automotive for your vehicle repairs. Be advised that the shop looks like a one man show so wait times can vary but he comes out to let you know if anything is going to take longer. Thank you Ed for doing a great job! I look forward to using your services in the future!

Arrived at 8am (opening time) and got my battery checked and replaced within 30 mins. Friendly,…read moreefficient service with no added fees or upsells.

Hopefully this occurs here only. Even with no customers…read morewaiting when you ask for service you're told it'll be 1-2 hours before they get to you. If you make an appointment you're lucky if the work starts within an hour of the appointment.

Backhoe tire repair. They were great folks, fast, knowledgable and very thorough. Jeff was…read moreawesome. They will have my business for all vehicles from here on out, cars, trucks, trailers and the backhoe. Thanks

I've been using Northeast tire for about 5 years. A few years ago I went to them for tires! I asked…read morethem to check my brakes while they had the tires off! The mechanic came out with a brake pad in his hand and told me I should get another 10k out of them! The following week I had an appointment at my dealer for an oil change (free) I waited nearly 2 hours and they came out and said they had taken my brakes apart and that I needed to do a break job immediately! I told them no and pulled my receipt from Northeast and showed them the note brakes good for 10 k. They said nothing and put my brakes back together. I went back to Northeast 8k later and had them do the work! I also have them do my oil changes now! Free isn't always free at a dealer( Auto Serve now Nucar!

We have bought several cars from this dealership and was extremely happy today that we had done so…read more Was very stressed knowing we had to replace a tire due to a flat. Then finding all fairly new ones needed to be replaced due to just a little wear and it could lead to differential damage if we combined old with new and also needed my recommended oil change. Went ahead and had all services done but feeling down. Upon checkout I was told that there was no charge for anything due to a service contact I had purchased at the time I bought the Honda CRV. Feeling grateful I did that for sure. Above all they're a great dealership to deal with, very accommodating, easy to make appointments.

I had just had my brakes replaced, after not even a year previous having them replaced by Planet…read moreHonda, when I brought my car in for a recall and was told my brakes needed replacing again. That is 3 replacements in 3 years time at the same dealership. They are not installing them correctly. The brakes were covered under warranty this time, but still I had to wait again for hours to have them redone. I also was charged $111 an hour for labor, which is excessively high. When State Inspection was mandatory I was also told by this dealership that I would have to replace my front end to pass. I decided to get a few other quotes, since the repair was several thousand dollars. Every other mechanic I brought it to said my front end was fine, and Honda was just trying to rip me off. Usually a dealership is somewhere you can go to trust you are getting quality work done. Not this one.

I drove up to NH from MA for a work appointment after the snowstorm. On my way back, my car…read morestarted to shake and thud. I found the Valvoline in Tilton, NH and told the employee that i thought my alignment was off. She shook her head and told me it was likely the snow & ice build up in my tires & wheel wells and that they likely needed to be blown out. I asked if it was anything she could do as i still had another 2 hours to go on my drive home. She let me in the bay and they all went to work. Fixed! I had a smooth drive home. I so appreciate their help. Thank you!

They did an oil change Ripped the gasket and…read more Didn't tighten the valve cover! All the oil drained It nearly blew my engine They didn't fully reimburse me for the service station charges that had to remedy their mistake