I went here to get a check up on a relative's car. Maintenance was definitely needed but I was…read moresurprised when they said the car needed $1,700 worth of work done. The car is well taken care of and has low mileage so it didn't add up to me. I took it to another mechanic who said these costly maintenance/repairs were not actually needed. This place is what gives auto mechanics a bad name. Avoid.

I had my Subaru Impreza inspected here. They failed it claiming it needed an almost $1200 brake job…read more(crazy expensive anyway!!). I changed the brakes myself and the brakes did NOT need to be replaced. The pads, rotors and calipers still had plenty of life left in them. i feel scammed.

Avoid S & P Auto at All Costs - Predatory Pricing and Terrible Customer Service…read more If I could give zero stars, I would. My daughter's car was towed a mere 7.2 miles from New London, NH to S & P Auto in Andover on a Saturday. When a friend attempted to retrieve the vehicle, they were told it would cost $800 to release it. Yes, you read that right--$800 for a short tow and two days of storage. When I called to get an explanation of the charges, I was met with a dismissive attitude and told, "We deal with the insurance company, not the customer." I explained that we weren't planning to go through insurance--and that's when they hit me with the breakdown: a tow charge, a mysterious "labor" charge (which couldn't be clearly explained), and daily holding fees. When I asked what the "labor" charge was for--wasn't that part of the tow fee?--the person on the phone simply said it was "for the driver." To add insult to injury, she told me, "If you hadn't been in an accident, you wouldn't be in this predicament." Completely unprofessional and utterly tone-deaf. In the end, I had no choice but to involve my insurance company. Even they were shocked--my representative said they don't see these kinds of inflated fees in Boston or New York, let alone rural New Hampshire. This is nothing short of price gouging, and it's clear that S & P Auto is more interested in squeezing every possible dollar out of a situation than in offering fair, honest service. Make no mistake--this isn't just about the insurance company footing the bill. Predatory pricing like this eventually affects the customer through higher premiums. Companies like S & P Auto don't care about that. They're out to take advantage of people in stressful situations. Terrible service. Outrageous pricing. Avoid this business at all costs.

I was on my way to a meeting in Manchester and noticed the air in my rear tire was very low from…read morethe computer readout. I knew there was a repair shop by the Irving gas station so i headed over there. I explained my situation and also stressed i only have one vehicle. He said he was working on a car and would look at my tire as soon as he could. I was there about 2 1/2 hours, Scott even showed me where the issue was on the bead. He fixed it, i paid my bill, and was on my way home, too late for the meeting. Very knowledgeable and kind spoken. To this day i use his services. I even made an appointment to have the other 3 tires checked for any issues. So for the gal that got dropped off, i would have called for road assistance with AAA, or another place, that is why we have insurance.

Phil is a factory trained Mack/Volvo mater tech, Cummins and Cat trained. He is incredibly…read moreknowledgeable and has great service. This company really cares about their customers. They have done onsite diagnostics on multiple trucks for me and it literally costs half of what a dealer would charge. I can't say enough about this company.

Pete is one of the best person to deal with - very responsive and did a great job fixing my BMW. I…read morewould highly recommend his company. They made everything so easy - helped arranged the rental car too.

Pete and his team are outstanding! We are lucky to have a trustworthy honest auto body company in…read moreour area. Brought my Porsche 911 in for bumper repair. It was a three inch wide 4 inch long scrap right down the middle of the front bumper. The repair is amazing like new, even after warning me that the color match would be tough darned if I can see a difference.

Good service, reasonable price close by my home so I could walk there after leaving the car service…read moreagain just happy with him

Expedient, honest, reliable and kind. Can a review express any more goodness? Probably not…read more. When in NH, I have the pleasure of getting my auto served by Eric and his fantastic crew. Nothing compares to the peace of mind that I have in knowing that I'm doing business with a mechanic that is exceedingly knowledgeable as well as trustworthy. I encourage anyone seeking to have maintenance work, diagnostics, or repairs to share in the pleasure as well of peace of mind that goes hand in hand in doing business with this shop. FIVE STARS!! Thanks Eric and crew!

RAM truck oil change and removal of rusted spare tire under truck. Great quality techs, service…read more Very reasonably priced great Value. Nice clean shop and quick service. Nice waiting room too.

The guys have always been great. Good service, reliable, and dependable. They won't up-charge you…read moreor convince you to get stuff done before it needs to be done.

Best auto service bar none. Very reasonable, reliable, fair and honest. These guys do excellent…read morework and will tell you if you need that or not. They don't give you a grocery list instead they told me I didn't need that done. Unlike Village Auto down the street. I'm telling you, I've been to many in Concord, Penacook and Boscawen and hands down I wouldn't take my vehicles to no one else. I love these guys. Definitely budget friendly too. Never had any problem with any of their service. Go to them. You will not be disappointed. ASE certified too.

Bad at diagnosing problems. I had an obvious issue coolant spraying out a hose and they could not…read morespot it. Told me they had no idea what was wrong with my car the second time I had an issue as well! (Probably just a spark plug or ignition coil issue..) IM 100% AUTOZONE WILL GIVE A BETTER DIAGNOSIS!! Silly me for giving them another chance. Didn't even tell me why my cars engine light was on. Really disappointed. Please go somewhere more reliable if you have a serious issues. Still upset DO NOT BRING YOUR CAR HERE!! Oh and I waited weeks for them to just shrug there shoulders at me both times :|