These guys are really nice polite gentleman ( No matter how…read moremuch junk you bring them) Had the pleasure of doing business with them today very courteous and patient All the questions I had he had answers to them Didn't make it seem like I was wasting his time

Over the phone they claimed to pay 92% for clean scrap gold, I brought my gold in and their…read morecalculation did not equal 92% until I figured out the owners scam, for my 18 karat gold (in which he confirmed) he will only pay 92% of 14 karat gold. This is disingenuous at best. False advertising scam artists! But what should we expect for "fly - by- night" companies with corrupt ownership like this one.

This place is great for hobbyists. The staff members there are very friendly and willing to help…read moreyou find parts for something that you bring in or fix something that is broken. This is much better than going to some anonymous website. It's also fun and useful to see products in person.

This place was empty. No people, almost nothing on the shelves. Not sure how they stay in business.read more

Prices are above average, customer service is below average. They have a big selection, but they…read moredon't treat their customers right at all. If you can shop somewhere else do it. I've bought from them three times, shouldn't stopped after the first experience.

I called Zx gun on a Friday to get a price on a Glock 17. I was told they had a Gen 5 for $425. I…read morecouldn't believe it. So I called back the next day to confirm the price. I was told they have a Glock 17 Gen 5 for $425. I drive to Fort Wayne from Auburn to buy it. I get to the store and I am told that price is a blue tag price. Which means that's the price for cops. WTF ZX!! It sure would have been nice to get that pertinent information the two times I called.

Family and friendly run business I'm recognized and greeted each time I walk in the door. Have an…read moreamazing selection of firearms and other accessories as well although they are a little on the pricey side from what I've seen around fortwayne at other shops their service makes up for it!

Extremely knowledgeable and helpful sales staff with typical retail sales prices they do offer…read morecustom holsters made on site

I brought in a couple of sentimental, older watches for repair at Bradley Gough. According to the…read morecompany site, they are "experts" in watch repair and offer everything from battery changes to quartz movement and crystal replacement, etc. No job is "too big or small" for them "to handle," in their words. My watches had mechanical issues (they simply aren't working), which I thought was a battery. When I came in to pick them up, I was told that it wasn't a battery issue. I then probed further, but the gentleman who was "helping" me shrugged his shoulders and told me they were not able to figure out the problems. I then asked if that was all, and he nodded and said I should take them elsewhere. He was actually quite rude and standoffish. So, it turns out, Bradley Gough are not "experts" in terms of watch repair and the information on their website is misleading. Which leads this potential customer to question whether they are experts at anything. Of course, maybe I was deemed not "important enough" as a customer, given what I came in for. After all, repairing a watch is a far cry from an engagement ring. The interesting twist is that I am actually mulling a major jewelry purchase, and was considering Bradley Gough. However, I will surely take my business elsewhere after this poor display of customer service and credibility.

I'm surprised I'm the first person to review Bradley Gough as it has been a staple in the Fort…read moreWayne jewelry business for years. My husband is a big fan of their brands, designers, and customer service and has purchased me many gifts from here throughout the years. We ended up buying my engagement ring and our wedding bands here and were impressed with the quality and brands available. The staff is very helpful and friendly and the store space is beautiful. Jewelry is tremendous, lasting quality. I stop in when I drive through Fort Wayne to get my rings cleaned and I am always welcomed in and given back my jewelry with all its original sparkle. My husband and I will continue to be loyal customers.

I purchased an Omega Speedmaster from Kennedy Ball the watch is great and so is She. The watch is a…read moregreat Value and Her Service and knowledge was excellent. Ed Snyder

I had a terrible experience with this company I bought a…read moresilver chain paid $160.00 for a really nice piece it broke within 16 months I took it in to have it repaired and it went from $100.00 to $140.00 for the repair I left I thought it was a high price for the repair the clasp broke at both ends I asked for the manager to take a look at it she came with the price at $140.00 to repair it I said I only paid 160 for it why would I pay that amount I got different answers from her and the other sales people I thought buying from them I could get a better price for the repair but I feel i the got the runaround from the manager I was very disdisappointed I've bought a few other things from them but not anymore I spent close to $500.00 at the time I bought the chain the managers attitude towards me was disgusting usually the manager always takes care of the customer but not her I will not go back in the store and buy anything else from her I know it was only a $160.00 chain but I've received great service from stores and their staff for items that were purchased at a lower cost not a call from saying anything about it if I knew the iwners n and n I'd would have callied them about the manager attitude and her personality Jim Brita

Mrs. Do (pronounced dough) is super nice and understanding of any situation. I went there asking…read morefor a new watch battery and to shorten my other watch by one link. It is cash only, and she charged me only $15 for the battery replacement. It comes with a 1-year warranty if the battery somehow dies before then. When reviewing my watch that I thought needed shortening, she advised me that it could end up being too tight. She could have taken my money but she was very responsible and a good steward to advise me against it. Mr. Do was able to replace the battery in 5 min and I was on my way. Wonderful little shop that has been in business for 29 years at this location, and 43 total if you include their first location.

-i stopped there to replace 3 watch batteries. The woman {owner with her husband} mentioned it…read morewould be $20 each and ready in a few days.I thought the quote was high. She said too bad - go elsewhere. So,I went to B&B Pawn on Calhoun - 5 min away downtown. They charged $5.00 each battery install and did it while I waited. The DO's owner was rude and dismissive to me. very disappointing.

My husband and I have purchased several guns for Mr. Hershey and we've never had an issue with…read moreanything we've purchased from him. Great guy to do business with.

Went to Ed for my first gun purchase ever. He was very patient and answered all my questions. I…read morepurchased a 38 special. I feel very comfortable with it. I wanted to go to someone who knew what he was talking about, not just wanting to sell me a gun. I would highly recommend Ed to anyone that wants to be treated well and informed.