I went to this location after seeing the vehicle I wanted on their website. Upon arrival I was met…read moreby Donna A from sales. She was very personable and quite the salesperson. They appraised my vehicle, and offered me what I thought was a fair price, but I wanted to think about it and promised I would contact her the next day with my answer. I called the next day and told her I would take the vehicle. Donna took all of mine and my wife's info over the phone and said they would have the paperwork ready when we arrived, I made an appointment for 6pm. Unfortunately my wife was running late from work so we didn't get there until 7pm. Problem was by then they were very busy, two sales people and only one finance person working (on a Friday night). By the time we got in the finance office it was almost 9pm, but he was quick and efficient. So we leave the lot and by now its late and we are very tired. When I get up the next day I inspect my newly purchased vehicle and find a lot of dirt I missed the night before. (Did I mention it was raining lightly the night before so I didn't go over the truck with a fine eye to detail?) The interior had dust and dirt between the seats and their was grass and dog hair under the rear seat. I contacted Donna and explained what I found and I was not pleased. She immediately spoke to her manager who offered me a free detail. I refused the offer but asked them to speak with their detail person because a less than agreeable customer may not be as forgiving. I have dealt with this dealership for years for service on several vehicles and have always been pleased. I believe they were just overwhelmed this night and did the best they could to make all of their customers happy. As of this writing I am happy with my purchase and I am hoping their service department continues the high standards that I have gotten used to. Ricky H.

Total lack of communication and customer service. Had a service appointment set for 9:20 on Monday…read moremorning, dropped off my vehicle at 8 am. Heard absolutely nothing from the dealership that day. Tuesday I get 2 video texts an hour apart from the mechanic. One says I need new tires, 2nd one says my tires look good. I call the service department about my latch and she says it's about $1400. I enquirer about my warranty and whether it covers it. She says she'll call me back. No call that day. Wednesday I call asking for the service manager. He's a very nice man and apologizes profusely, says my latch will be in Thursday and my vehicle has 1st priority. Thursday = no phone call, no communication. Friday morning I call and tell them I'm coming to pick up my vehicle. The latch was never fixed and I suspect they never took the time to troubleshoot it, just ordered a part which never came in. ZERO STARS

Great people to work with. They made a wide search looking for the car we wanted…read moreand they found it!

Received a "match 3 symbols to win" mailer from this dealership. The layout clearly ties symbol…read morematches to specific prizes (e.g., $5,000). I matched the symbols shown and called, who told me to come in to claim my prize. I went in, only to be told that the symbols don't actually determine the prize. Instead, the prize is decided by a separate verification process. I was given a $2 scratch-off ticket. This is designed to make you think you've already won a specific prize when you haven't. The main message and the actual process don't match. If this is how they handle marketing, it raises serious questions about trust. Hard to feel confident doing business (especially buying a car!) from a place that operates this way.

Cole at Lexington Park Ford delivered an amazing car‑shopping experience. He didn't just help me…read morefind a vehicle--he helped me find the vehicle. The 2025 Bronco checks every box: the look, the drive, the feel, and all the extras I didn't even know I wanted. Cole's expertise and dedication made the entire process easy and exciting. I'm thrilled with my purchase! .

Bought a used vehicle from them which they claimed was inspected. Drove the car home under 200…read moremiles and noticed an oil leak. Had a local mechanic lift car and show me the car had been leaking for a while and not addressed. Called dealership and they say they will not help even though car is under 30 day warranty.

I've been taking my vehicles here for the past six years since I moved to SOMD. These guys are…read morealways honest and that's a big deal to me. They always keep me updated as to the status of my vehicle, instead of me having to call them. The cost of the repairs is always quite reasonable especially when compared to the dealer. I really like Cheseldine and won't be going elsewhere.

Use to go here all the time, always get the number one. Last time the door jams were not done and…read moretoday I got tire shine on the passenger side and none on the drivers side. I should have walked around. I will not be leaving tips on top of the number one anymore.

I was having issues with my A/C and knew who to take my vehicle too. Adam provided excellent…read morecustomer service. He was very detailed and informative. You dont get this kind of service at other mechanics shops, let alone from men. Awesome customer service and auto technicians, the best around!

I like this place…read more they can do basic maintenance, or replace your engine. YMMV. This is my go to place for oil changes and the like. They can replace tires too, like they have for me at a competitive price. Still cheaper than a dealer. I did find a better price for a transmission rebuild at another location, but I am confident Four Ts could do it. Nice to have competition in the area. folks, if you need honest car maintenance players in the area, this is your garage. Don't be shy - give them a call. highly recommended!