I came in today to sell a car that I inherited, and they were extremely efficient with all parts of…read morethe deal. Negotiated well and I was in and out in under an hour. Jake was realistic and fair and the ladies doing the paperwork were very kind. One of the best experiences that I have ever had at a car dealership!

I purchased a used vehicle here, and I tried to get them to come down $1000 because the seats were…read morean awful condition and serviced immediately, and frequently. The seats are very heavily stained, have food crumbs all over them, crayon melted into the seat fabric, black stains, all throughout. Instead of giving this car, a quick vacuum and wipe down, they opted to cover the seats with seat covers, and leave the change and trash in the backs of the front seats. They came down on the price $500, which is honestly a little pathetic. The value of this car I got impressing condition with no body damage, all the splash guards, and clean seats is $10,580.. I paid $10,500. I took it back in to get detailed at Buckeye superstore trying to give them one last shot, and the seats came out a little better, sure. But there is still melted into the seat, black and grime all in the arm trim. The have black stains all over them. It looks like all they may have done is vacuum up some of the debris.

My experience this time around was an improvement (I have next to zero confidence in them fitting…read morelow-profile winter tires). However, I am still waiting for my original service matter to be addressed and I haven't gotten much feedback on the delay outside of me calling for yet another service matter. Ford seems to have lost the magic lubricant that is needed for my door locks to start working again and this has dragged on for a month now. Think about that, a month for something not working, at all, on your car. This happens to be the keyless entry so it's not life-or-death but it is certainly an annoyance especially since this tech was one of the reasons I bought this vehicle. And, I don't feel its all Shelby Ford's fault on not having the part, but Ford and Donley need to get together on this TSB and get this deal fixed. I would have given Ford hell myself if I knew how to get ahold of them, but either way, I would have given better marks if Donely Ford was pushing more on my behalf to get this done and dusted for, now both, sides of the car. Again, they are improving but not as good as they were back in 2010-2012 timeframe, in my opinion anyhow. I give them a bonus star as I liked my salesman, Dan Reese, enough to purchase three cars in four years off him. He did a great job getting my car and taking care of me. Please we didn't have to take forever.

Just traded my 2011 Edge Limited in for a 2016 Titanium, and I couldn't be happier. I had left…read moreother dealership discouraged as they weren't willing to make the payments work for me, and didn't take me serious as a buyer. At Donley I felt that I was taken seriously, and not prejudged. I left this dealer with a more expensive vehicle than the other dealerships, and at a much lower price and for once felt like I got a great deal from a car dealer. I will certainly consider them for vehicles in the future.

Very professional and responsive. Repaired the plate under my car at a fair price and came to me.read more

Never showed for scheduled appointment and then made ridiculous excuses about why. Never ever rely…read moreon this "business "

Amazing man very nice and even more trustworthy. The one that is what I like the best is sales.read more

Quality used vehicles and excellent staff. The owner, Basil, was helpful, honest, quick to respond…read moreto my communications and willing to go above and beyond the call of duty to assist me in my search for a vehicle. I highly recommend this business if you are in the market for a new vehicle.

This is the second time I've worked with Brian Joyce to lease a new vehicle. Was not pressured into…read moreupsell. Brian was very responsive to answer all of our questions, and there were a lot of them! He even came in on his day off to finalize the deal. Had a great experience working with the team at Mansfield Buick GMC. Would highly recommend.

Scott Stephenson went above and beyond for us! We came from Western Indiana after seeing a car…read moreonline. Scott helped us through phone calls and emails to secure our purchase. We can't thank him enough for making this experience seemless.

I was in a pinch and needed a quick repair. They were quick, professional, and very reasonable. I…read morenow have a shop I can rely on. Great service!

I brought my 2018 mustang eco boost in and asked if they could put some straight pipes in to…read morehopefully achieve a louder sound in hopes to imitate more of a v8 rather than a v4. Now obviously not expecting it to sound exactly like a v8 given the engine size, I was so impressed. The service was so amazing and my car sounds a lot louder! It truly does sound a lot meaner than before. The job was done very quick, 45 minutes tops. The men working on my car could tell I was very interested in the process and even let me come back and get a closer view for a bit. Along with the great service and quick time, the price was also very reasonable! For the job done I would even say it was a deal. Would 10/10 recommend this place for any work on exhaust systems.

***Pun intended: Jason went the extra mile to rescue me from a breakdown on the side of the…read morehighway. He then was flexible when I decided to take my car in a different direction than my insurance app had me headed. Call Tow Master when you're in need!

Jason was timely and personable on our hour drive. Vehicle made it back safely. Couldn't be happier…read morewith my service.

The best! Visiting from out of town when my one-week old tire failed, and could not be repaired…read more Rather than limp back home 200 miles slowly on the donut spare, George was able to provide a new (old) tire gratis, only charging me for mounting and balancing, and getting me on my way within 30 minutes! I cannot recommend George and his shop more highly. Thanks, George!

awesome place and they take care of their customers. they bled my brakes and they went soft again…read moreand they worked on it again for free great place highly recommended