I was referred to this service center from my previous mechanic, who I trusted. This place was…read morevery kind on the phone when scheduling my visit. When I arrived they listened to what I thought was wrong, and called me later with what was wrong with my car. They were amazingly easy to work with. Completely ethical and didn't take advantage of me because I was a women. They were able to fix the car the next day and have it ready for pickup at the end of the day. I will be back for all my maintenance issues

Mike and the crew are very customer focused and friendly. They take the time to listen and look for…read morean affordable solution. Would definitely use them again.

I picked up a nail in my tire and noticed it was going flat, slowly! It was Saturday late afternoon…read moreand was traveling through. They pulled me right in and repaired my tire. The screw was right on the edge of being non repairable. Instead of pushing a new tire the technician gave the repair a try; it worked well and still holding air today, Good people working there.

Went for an oil change and probably won't go back. First they didn't honor the coupon I showed…read morethem. It said 80.99 for a full synthetic oil change. The guy ended up saying my total would be 124 or something in that area . But then he gives me 15 off, still having to paying over 100 when the coupon clearly said 80.99. Next, the tech tells me not to ever go to valvoline again because they are known to mess your car up, okay I guess. 20 minutes after leaving the shop I had to go back as my check engine light comes on. I drive back to the shop, they look at it, messes with the air filter and tells me it shouldn't come back on. I then go to work, as I work evenings/nights. On my way home which was about 11pm, my check engine light comes back on. Very frustrating I must say. So now I have to cancel things I had going on the following morning to go back and get it looked at. I'm Assuming the manager was able to actually go in and check what the issue was and got me together. I can't remember his name maybe Carl or Corey. I do remember Toryn he helped out a lot as well so shouts out to toryn. But the guy who messed my car up should maybe go back through orientation and some training before he messes someone else's car up.

My son and I went to Lash to purchase a used car, a 2015 Honda FIT…read more In fairness to Lash, the car was a used Honda FIT with 60,000 mi. It was mislabeled as an EXL but owning a FIT myself, I could see it was an EX. But the price was right. We were not anticipating any problems. . We took it on an extended test drive and something was off with the electronic display. Among other things, you couldnt see the gas gauge. Restarting the car did not reset anything. We were assured that it would be fixed either by the Lash service department or taken to a Honda dealership. That was written in the contract as an exception to an "as is" purchase. But Honda makes very reliable cars so we were okay with "as is" provided the electronic display got fixed. And it did...for about 3 days in mostly undriveable weather. Then the problem reappeared. I urged my son to immediately contact our salesperson and the dealership. And he did many times, by phone, text and email. Crickets. Everyone was always "off"or away. After all, it was in the written contract that THIS problem would be fixed. But they had his money. Now me, I would have driven the car to the dealership and camped out with Lash's unresponsiveness. But my son is an adult who prefers to avoid confrontations. Long and the short is my very positive initial experience with Lash has changed to a very negative experience. They should have fixed what they said they would when the problem almost immediately returned.

I purchased a vehicle from Lash before and had great success, then decided to give them another…read morechance found a vehicle that I thought was a fair deal not great but ok one week after said car left us sitting in the rain and had to have it towed, found the issue I had it fixed, now 4 weeks later the A/C has went out I know that it was a used car but after I had bought the car they did fix the transmission issue and I thought it made up for the loss I took in on trade, I was wrong with finding out the cost of fixing the A/C if you are in the market be ware of the inspection.

Very knowledgeable mechanics and very nice to employers in general, but very expensive place for…read morerepairs. I usually take my car in for oil, filter and tire rotation, $45 or so, not bad. However, any mechanical repair is extremely expensive. I received an estimate to change the sway away bars, rear suspension/rear shock absorbers and change the tripods for close to $1,500. I found a local small shop mechanic that did it for less than $700. Also, on another vehicle, the horn wasn't working, so Oxford gave me an estimate to fix it for $450. I reviewed YouTube videos and was able to fix it myself, since the problem was simply that the ground cable was not making contact. Bought a 2' copper cable, changed the horn and changed the plug, all for less than $60. Yes, $450 vs $60. Again, I don't think they are bad mechanics, but way too pricey. Won't go back.

Oil change and tire rotation with a discount coupon. Expected the final spiel about needing this…read moreor that, like most shops give you. Nope. Got a clean bill of health, no additional charges...what was quoted was the final price...no upcharges or rag fees or oil recycling fees or you need a new air filter. How refreshing! Will definitely be returning.

Prior to my last experience, I was happy with service and body work at Kceps. I have used them…read moremultiple times with no issues. In the past, I have been extremely happy. Not this time. My last experience went like this: I took my car in for an estimate. I was told there was no way to get an accurate estimate without taking the bumper off to look for deeper damage. I was told to sign a form so that they could put me on the schedule for an estimate. I should have read the form. Basically, the form said that I would be responsible for costs. Buried in the form, it stated that I would be responsible for daily storage fees as well (Kceps storage fee is $75/day whereas most dealership's storage fee is $25/day). I figured all of it would be covered by insurance anyways since I was not at fault in the accident. Once I signed the form, the receptionist scheduled me for the estimate. A few days later I got the estimate emailed to me. I then called to ask if I could pick up my car since the estimate was ready. I figured I would bring it back in a few days for repair if I decided to go through with repairs (vs taking the insurance payout to buy a different car). I needed to head out of town because I needed to help care for my mom after her surgery. I needed my car to get there. The insurance company at fault would not cover a rental car because my car was drivable. I was sent a copy of my bill for the estimate and told I could pick it up once they put the bumper back on. The bill stated that I would owe $1050.80 for the estimate to pick up my car. At this point I was in shock that I could not pick up my car from getting an estimate without paying $1050.80 for an accident where I wasn't at fault . I had my partner call and talk to them. He was able to get the cost of the estimate down to $487. I paid, picked up my car, and drove out of town to my mom for her surgery. Later, the insurance stated estimates should be free, and that they would not cover the cost of the estimate. At this point I feel like someone took advantage of me. I have asked several people. They all think it is strange that I was charged for an estimate. Apparently this is not normal and estimates are no-charge at other body shops. I am not sure if there is anything I can do (other than a charge back that leaves me with extreme guilt). I was not at fault in the accident per the police report. The insurance is willing to pay for repairs but not an estimate because estimates should not cost anything. Well, it did cost $487 and now I feel stuck with these charges that I shouldn't have had to pay. I do plan to have the car repaired. But now I am confused. I was told that I would have to repay the $487 to have my car repaired at Kceps in addition to the other costs. I really feel wronged. I am not at fault, so why am I paying almost $1000. In addition to this, both my insurance and the insurance of the person at fault, stated that Kceps estimates include a lot of "unnecessary fluff." Per my insurance, they charge 3x the amount a car dealership would charge for the same repairs and storage. I am not educated on this and cannot comment otherwise. But if I choose not to repair the car, I will only get about half of Kceps estimate. Per my insurance adjuster: "this bill has a lot of fluff. They are way overcharging for everything."

Very professional approach to every step of the repair process. The repairs were completed as…read morepromised with the final product being as good if not better than the original.

We brought my daughter's car (2018 Escape) in for a serious engine issue. They did a FANTASTIC…read morejob. The check engine light is off, the car now runs and shifts smoothly and runs better than ever! Had an issue with the key, but I will take that any day over engine issues----saved my daughter's car.

These guys are the best!! I don't trust my truck to just anyone! My F350 Super Duty Lariat…read more(special order) has only been seen by Rodgers garage! My truck is not only my daily driver it pulls 17K lb rig all over the country. I recommend Rodgers to any and all truck/car enthusiasts out there! If you care about your vehicle and the quality of service you receive, then visit Rogers! And if all of this isn't enough to convince you, the price of their work will put them over the top! They're fair and fast with service and I won't let anyone else touch my truck! Keep up the GREAT work!!

My wife was involved in a hit and run accident 1900 miles from home as she is a traveling medical…read moreprofessional. The B & J Towing Service owner and his tow truck driver Bill were exceptionally professional and compassionate in providing above and beyond service. Both arrived at the accident scene within 30 minutes of our insurance contacting them. She was at a loss for transportation to the rental car company, and the owner graciously provided her a ride to the airport in Columbus, Ohio to get her rental. He then provided her with additional information about where her car was going and covering the process of getting the car to the repair facility. He told her was very familiar with the body shop stating they do excellent work. Additionally, The owner was out on personal business and responded with his driver to help, I cannot say enough about him and his business as it also represents contributing to research and cures for cancer. Their motto is "Towing for a Cure". My wife has expressed much love and appreciation for him and employee to encounter such compassionate and professional people.

Excellent experience. The other night my car broke down and my insurance company sent out B & J. My…read moredriver was very professional, he even let me ride with him to the dealership, had a great conversation on the way there. Hopefully I won't need a tow again but in the event I do, I will definitely go with this company again.