Where do I start, Gary Chen was extremely rude to me and my wife, no communication skills…read morewhatsoever. We provided him all the documents he needed, and he notified us that before he is OK with our information he will ask for the application fee. We called him a day before he asked for the fee to confirm that the house will be painted, that the dings and wear and tear will be taken care of, he did not answer my call my text nor my email. The next morning he sent a link to send a payment, I reached out to him called him multiple times, texted him, no response as to my questions and concerns in regards to the paint. My wife and I went ahead and Paid the fee, the minute we paid the fee he responded. So I asked him why he responded after we made the payment, and he just went ahead and said I am rejecting your application, the house is as is.. Long story short, beware of people like this, no communication skills, they are in the wrong business

Gary is the BEST realtor. He was extremely helpful, efficient and super knowledgeable about the…read moremarket in every way. We been using Arizona United Realty wonderful service several years now. What we love about Gary is that he is a honest person has great heart, not just he has the excellent skills on both buying/selling houses or managing properties, but he also cares for your needs and always looks out for you when something went wrong or the deal is not good. He was always available via email or phone to help with the process which made me stressless throughout the entire processing. Alone with his great advice came excellent marketing materials to help get the best deal in this competitive market. He gets my highest of recommendations. Thank you again Gary! We are blessed to have you as our realtor.

Brandon Boxrud at Apartment Hunters managed my rental townhouse in Chandler for more than 10 years…read morewhile I lived out of state. It can be frustrating and worrisome to be a property owner when you aren't anywhere nearby, but I had total trust in Brandon to take care of things. He led a few renovation projects for me and was always able to get good tenants in quickly. When it came time for me to sell the place recently, I turned to Brandon, who is also a real estate agent. He again managed some reno projects to freshen up the place for sale -- all without me having to come to AZ. The townhouse sold within a week of it going on the market at a very good price, better than I'd hoped. I had to pay a commission for Brandon's services as a real estate agent and an additional commission to Apartment Hunters, since he was working in that capacity. It was a little pricey but I felt it was well worth it for me to have peace of mind and not have to worry about doing any of the prep work myself. I'd recommend Brandon to anyone in the Phoenix/East Valley area needing property management services or real estate services.

This company managed a rental house in North Phoenix in Middle Vista, the rental house has had…read morenumberous compliants, they refused to listen to HOA fines, and compliants. Never notified the owner, Tenants moved out and left a pile of trash that has been sitting in front of the house now since Thursday. It is leaking chemicals, spoiled food and now maggots. The house is totally destroyed by this tenant who the police has been called 8 times on for various violations. This home owner, sadly, is in for a serious shock at the amount of money it is going to cost to totally renovate this home that is less than 1 1/2 years old. Sadly, I feel they absolutely did not screen these past tenants who by all accounts it was a drug house. Neighbors have tried to contact this company and they won't even acknowledge our concerns.

I was a model tenant for over two years at a property in Tempe. I never missed my rent and kept the…read moreplace in good shape. When I gave my 30 day notice, i acknowledge a blemish on the wall that I would repair, but would need to paint code to complete. I spent all month trying to get the code from them, plenty of unanswered phone calls, 48 hrs before the final walk through, Josh advised me to "just match it as best you can". During the walk through Josh hardly spoke and didn't even acknowledge the repair despite me pointing it out. He only noted that the place was not as clean as he would like. I pointed out that they charged me a $200 cleaning fee up front because I had a dog, so my cleaning consisted of the usual scope for weekly/monthly cleaning regimen. When i finally received my security deposit check it was less that a third of the original amount! It came with a receipt for a bunch of cleaning and repair charges, none of which were mentioned during the walk-through, including a garage floor cleaning fee of $200, even though NONE of my vehicles leak any fluids. I made every effort humanly possible to return the property to them in the condition i received it and they screwed me out of my deposit. Avoid renting with them at all costs of if you want to receive your deposit back!

Smooth talking, unprofessional when it comes to the actual work and slow to complete repairs. Our…read moretenant, in Phoenix, was without air conditioning in July for two weeks and Valley Executives never notified us. Other repairs were overpriced and not done well.

great company. I like having an actual office to call or go speak to someone face to face…read more Every Step to the lease capstone kept me updated. . Liking my new home. they made sure all of our questions and concerns were answered.

I have been working with Janelle and she has made the process very simple. The management company…read morehas been very quick on maintenance requests and gets the issues resolved in a timely manner.

David G. Helped us out so much when we felt like no one else could he helped us find the perfect…read moreplace for our family thank you so much you went above and beyond !

We were really interested in a property here in Gilbert, it's been on the market for over 64 days…read more I had filled out a form thru this particular companies on-line link to tour this home. Through the prompts and towards the end of my process, it requested me to provide my credit card as verification, so I opted out and x'ed out. Within seconds- I received a call from Raphael at Rosenbaum Reality Group. Talk about a "bait and switch"! LOL From this conversation I was able to book a tour (without payment) of the property that same day. I was provided the access code to enter with my family when we arrived to the address. It had just rained, so we found many concerns from that alone. This was an older home with zero upgrades, back yard needed some landscaping done, front entry needed the bird poop & cobwebs removed. The deck off the Master Bedroom had some wood rot (probably from rain water settling in those areas) and had portions where it was extremely unstable. NOT SAFE!! That said, the view from the home is what you are paying for bottom line! We thought additional work would have to go into cleaning & questioned that as the renters. Would we have been responsible for additional tidying up at move-in as this home was seemingly being rented "as is"?! I addressed these concerns with Raphael and proposed a bid at $2,800 a month to the owner. The owner countered back with still a price range that was to high (for the conditions of the home) and not in our budget especially with ALL the additional expenses this property management company charges. Administrations Fee- These property management companies can charge a 1.9% to 3.3% MONTHLY administrative fee! Plus, a renters "benefit package" that's mandatory and another $75 dollars MORE a month along with the one time admin fee of $250 upon acceptance, that is also non refundable! *The Catch- With most of these shady Property Management Companies it seems fairly standards to tack on these ridiculous / bogus charges to make up for the loss when Arizona cities took away the residential rental taxes. So, that means property owners can no longer impose a tax on residential rentals after December 31, 2024. Yet, this is how they're working around it to still suck that money out of the renter, by making it look legit and there's no option to opt out! They claim they have a $350 redecorating fee?! That's just a fancy term for a cleaning fee, which clearly they don't clean prior to you touring and or when you rent! So, are they actually doing this prior to move in or just keeping your money and calling it something it's not?! You decide based off touring their rentals! *Important Note- Standard Deposit ( if you get any money back at the end of your lease, this can be used toward the purchase of a home specifically the closing costs. Just not the one you're leaving or any of their other rental properties! They have an enrollment choice (do not do this) which is cheaper. However, it's prorated with an additional percentage that is added and divided by your 12 month lease. It's almost $900 more annually! You do not get these funds back at all-ZERO. I suggest you stay far away from dealing with this incompetent liaison agency and best of luck in your rental house hunting.

This is my second time leaving this company a bad review. The gas to my rental was cut off because…read morethe of my neighbor, when I called the people at Mark Browers they agreed it was ridiculous, I didn't receive a call back, so I called them back, and I was told their hands were tied. So they had an answer waiting for me I just wasn't important enough to call back. There are planning to leave me without Gas for over a week meaning I have no heat in the lows of 45 degree weather, can't do any laundry, can't cook any food, don't have any hot water. This is how they will leave you if you rent from them. Save yourself the trouble and find literally any other company. I've since asked for a rent reduction for the days I won't be able to live in the home, but as usual like every other time I call or email, I have no gotten a response.

Paid for work not done or done very poorly Charges were…read moreextremely high for poor quality work Did not manage our property well. Did not check up on how poorly tenant was keeping property

Laura was great. Very knowledgeable, took the time to answer all my questions and concerns. I feel…read morevery relieved to have her manage my property. she took the time to assure me I was comfortable in my decision. Very prompt in answering questions and returning phone calls.

Laura has been managing more than 30 units for me over the past 5 years and has been providing the…read morehighest quality property management services. Do not look else where for management. Tenants and landlords alike will have a great experience dealing with copper wren. She is extremely responsive and will work to save money where possible for landlords while maintaining the high quality service for tenants.

I appreciate PMG Services! They seem very helpful and understanding…read more It's always good to have someone who understands the community!

PMG Services LLC is Unprofessional and RUDE - The owner Maggie Story conduct is unbecoming of a…read moreprofessional, breaches of policy/ethics, gross insubordination to the law or may not understand them. Makes claims a homeowner of hassassemnt (sending a Cease and Desist) as the homeowner attempted to dispute the violation. Always employees to behave in the same manner. Word of wise: If you do not believe that PMG Services LLC and HOA sent you a violation that is valid push back and or get a lawyer.