I have been going to CoolSpot for about a month now doing a combo of the Normatec & Cryo. I always…read morefeel energized and relaxed after leaving. Often times I'll bring in my laptop and do work while doing the normatec and love the relaxation & multitasking. The cryo is energizing and feels like it's been helping my body recover faster and the inner spot above my knee has had less pin. It is quite cold in the cryo sessions BUT your hands and feet have quality gloves/boots on and the staff is great about talking to you to distract from the cold. I highly recommend coming here if you're interested in Cryo or Normatec. Disclaimer: I am not a doctor or scientist. My comments are just my experience and you should y'all with your doctor or the team to make sure it's right for you.

I have been going for a couple of months now. I think it has helped with recovery time and I…read morehonestly feel better, that could be a placebo effect but either way I do feel better. The combination of cryotherapy and just being able to relax for 20 or 30 minutes with the Normatec has made a real difference both mentally and physically. The staff is excellent, they are friendly, professional and always helpful. I really feel this is a great value overall and highly recommend it.

I will post each therapy as I come in over the next couple of weeks!…read more Directions were easy to follow and easy to park (even situated between Chipotle and Starbucks)!! I came on a Sunday afternoon and this is my first time here! Today's event- Normatec compression /leg compression sleeves! The sweetest woman -running the show bouncing from each therapy room, checking in on guests, cleaning up rooms after guests, she was absolutely so lovely and I felt like she was super caring making sure each client had the best experience with whichever therapy they were doing! I filled out my new client paperwork and was quickly taken back. She explained all the buttons and set me right up! The loungers are SO COZY! Omg. I'm surprised I didn't fall immediately asleep! I always recommend using the restroom before using these compression sleeves. I've had these a couple times before at other locations but never have I felt soooooo comfy before! I'm hooked! It's clean and bright but not at all sterile. It's decorated so cute for the upcoming holidays! I seriously cannot wait to come back!

Amazing staff committed to excellence!!! They made my recovery from back surgery a breeze.read more

If I could I would give 0 stars!!!!! There could be one saving grace and that would be the head…read morenurse We arrived 10 minutes early stood in line to get checked in only to have the manager help guests that weren't even in line We ended up sitting there for over an hour and didn't even get seen this is completely unacceptable just beware when you go here

I genuinely enjoy visiting this spa and appreciate the services provided. However, there are a few…read moreareas where the customer service could be enhanced to create a smoother, more relaxing experience, much like what I've experienced at the Nashville location. * While the staff are friendly, they could be more attentive in tracking when treatments are finished. Often, I need to approach the front desk in my robe to find someone to guide me to my next therapy. A more proactive approach would make the transition between treatments much more seamless. * In the shower area, I noticed the curtain is a bit small, causing water to splash out, and the floor looks slightly stained. I recommend bringing flip-flops for comfort. * Only one towel is provided, so it might be helpful to offer an extra or remind guests to ask for a second for their hair. * The sauna doesn't seem to have a built-in timer, and the secondary timer outside could be explained more clearly before the session begins. * The saunas may have Bluetooth capabilities for music, but I wasn't informed of this. If available, sharing this option with guests could really elevate the experience. * At the Nashville location, the showers had separate shampoo, conditioner, body wash, face wash, and ample supplies like Q-tips. Here, the single product dispenser feels limited and is often low, which doesn't quite match the premium spa experience. * I often feel a little stress coming to and leaving the spa because I need to remember to bring my own shampoo, conditioner, face wash, hair towel, headphones for the lack of Bluetooth, and shower flip-flops. Additionally, there isn't a trash can in the shower, which is inconvenient for things like hair that may get caught in the drain or for menstrual products. I had to place hair in my personal bag to avoid leaving it behind, which detracts from the overall relaxation of the experience. * Although water and coffee are available, guests must ask for them. A small gesture like offering refreshments would help create a more luxurious experience. * When arriving, there isn't always an immediate acknowledgment of my appointment. In Nashville, the staff always seemed prepared and aware of the services I was scheduled for. * It would also be nice if the staff introduced themselves and communicated between treatments. At the Nashville location, I quickly learned everyone's names without needing to ask. For a spa experience at this level, I think more consistency in service would enhance the overall visit. I believe these small improvements could make a big difference, and I look forward to future visits as this spa continues to shine!

Look no further for you next recovery session! What an amazing experience!! I have to say this was…read morethe best post-marathon recovery I've ever had. I was blown away from curated customer service and friendly smiles throughout my entire recovery session at this location. From start to finish I was guided through all the different recovery devices and technology and love each one. This was my first time ever trying cold Thearpy and it was an energizing unique feeling that I recommend to any athlete! I can't say enough great things about this business and hope they come to my home town of PHX, AZ in the future. Thank you Hyper Wellness team for taking care of me today! Special shout out to Kai, Jennifer and Brandon for this fantastic over the top white-glove service!

From the owner: Founded in 2015, Restore Hyper Wellness is the award-winning industry leader and creator of an…read moreinnovative new category of care--Hyper Wellness. Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 130+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.