We had an absolutely wonderful experience with Woods Hole Island Tours! Booking online was…read moreincredibly easy, and the communication leading up to our tour was excellent. Captain Donny was fantastic. This trip was all about giving our two-year-old daughter the best possible boat adventure (with the bonus of celebrating an early Father's Day for my husband!), and Captain Donny made sure it was everything we hoped for. He was so kind, welcoming, and wonderful with all of us, especially our toddler. We chose the one-hour tour, and it was perfect. We explored the beautiful Elizabeth Islands, and seeing Naushon Island from the water was spectacular. I've spent the last 44 summers on Cape Cod, and somehow I'd never experienced these incredible views. It felt like discovering a whole new side of the Cape. We also loved hearing about Captain Donny's family's connection to Landfall, one of our favorite Cape Cod restaurants! We had such a great time that we're already talking about when we can book another tour. We've been telling all of our neighbors they need to go, too! If you're considering a trip with Woods Hole Island Tours, don't hesitate. It was one of the highlights of our summer.

I had bought the cruise as my husbands Christmas gift! it was a perfect night to investigate th…read moreElizabeth's Islands! Don was a fun and knowledgeable host. we learned a lot, laughed a lot and enjoyed every moment. thank you

Marty and his crew repowered my Key West 17' CC with a Suzuki DF90A. The price was good and Marty…read morewas able to diagnose some follow on issues, being able to water tests easily at his shop. During the overhaul issues were found in the console with strength of the steering mount and in the fuel tank sender and pickup. They added an aluminum plate to help the steering and got the fuel system working well. Boat runs like a new boat, turn key and go. The boat was designed for a 2 smoke and the added 100lb weight of a 4 stroke caused some on the mooring problems with deck drainage. Marty suggested we replace the bilge hatch with a more waterproof one and put a little ballast in the front of the boat and that worked fine. Marty showed me a boat at the dock that was just delivered and asked how much I thought it cost. I guessed 800k and he said 1.4 million. I think the repower work on little 17 footers may be a charity for us regular folks.

10/10 would recommend for boat rental!…read more After seeing some pretty worrisome reviews on Google and Yelp for other powerboat rental businesses in the area, I found Ship Shops and chose them due to their fantastic reviews and simple rental process. Judson went above and beyond to ensure that we would have a great day - explaining the maps of the area, and talking to us over the phone when we needed some help dropping the anchor. We come to the Cape every summer and will definitely be returning to Ship Shops next year to do it again!

Hy-Line Cruises Customer Service Complaint…read more My experience with Hy-Line Cruises on Wednesday, August 19, 2026, raises several legitimate customer-service concerns. The biggest issue is not simply that I misunderstood the departure location; rather, it is that the staff failed to communicate clearly, failed to proactively notify us of the cancellation, and then charged us an additional $11 without adequately explaining the change in service. I want to make clear that I am not complaining simply because the original cruise was unavailable. I understand that circumstances, including weather, can affect scheduled cruises. My concern is with the manner in which the situation was handled by the ticket-booth staff. I would like to address the following: Website confusion: I purchased two tickets online for what I believed was the two-hour Cape Cod Canal Cruise departing from Hyannis. Based on the information presented on the website, I reasonably believed I had selected Hyannis as the departure location. The website was not sufficiently clear or user-friendly to prevent this confusion. Poor communication at the ticket booth: When I arrived at the Hyannis ticket booth, the male agent asked whether I was there for the 4:15 p.m. cruise. I explained that I was there for the 4:00 p.m. cruise and showed him my booking on my phone. He then told me that I was in the wrong place. When I asked where I needed to go, the conversation became confusing, with the agent repeatedly referring to "the other end" without providing clear directions. Inappropriate and unhelpful information: I was eventually told by the female agent that I needed to go to Onset. When I asked where Onset was because I was not from the area, I was told, "Boston," followed by the statement that unless I could fly, I would not make it. This was an extremely unhelpful response to a customer who was simply trying to determine where the cruise departed. No proactive communication about the available alternative: I was eventually told that there was an ice-cream cruise departing from Hyannis at 4:15 p.m. The female agent stated that she would have to ask the captain whether my companion and I could go on the cruise. I agreed to wait. I had to approach the booth for an update: At approximately 4:16 p.m., I noticed that nobody was boarding the vessel. Since no one had provided us with an update, I returned to the ticket booth and asked whether the captain had approved our boarding. Only then was I told that we could go on the cruise. Unexpected additional $11 charge: I was then told there would be an additional $11 charge for the two of us. This was never adequately explained. I had originally purchased tickets for a two-hour Cape Cod Canal Cruise, and I was now being placed on a one-hour Hyannis harbor cruise that served ice cream. I do not understand why I was required to pay an additional $11 for a substantially different and shorter cruise. I believe I am entitled to an explanation of how the $11 additional charge was calculated. Failure to inform us of the cancellation: After being given the new tickets, my companion and I walked toward the boarding platform. There was a rope across the walkway, preventing us from boarding. At that point, my companion approached the ticket booth because I did not want to deal with the two employees again. She was then informed that the 4:15 p.m. cruise had been cancelled because of high winds and that we had been moved to the 7:00 p.m. cruise. We were never notified: This is perhaps the most troubling part of the experience. Had I not returned to the booth at approximately 4:16 p.m. to ask whether the captain had approved our boarding, and had my companion not subsequently approached the booth after seeing the rope across the walkway, we apparently would have continued standing there without knowing what was happening. At no point did either employee proactively tell us that the 4:15 p.m. cruise had been cancelled. Last-minute change to our plans: We were ultimately moved to the 7:00 p.m. cruise, which substantially changed the experience and timing of what we had originally purchased. I understand that high winds can necessitate a cancellation, and I am not blaming Hy-Line Cruises for the weather. However, passengers should be promptly and clearly informed when their cruise is cancelled or rescheduled. Overall Concern The entire experience at the Hyannis ticket booth was unprofessional and unnecessarily confusing. The initial problem may have originated with my misunderstanding of the online booking information, but the situation was made considerably worse by the manner in which the employees communicated--or, more accurately, failed to communicate--with us. At no point did the employees provide a clear explanation of what had happened with my original reservation, clearly explain our alternatives, explain the additional $11 charge, or proactively inform us that the 4:15 p.m. cruise had been cancelled.

A fun day touring the Cape Cod Canal. The tour guide was great, informative without being dry…read more You pass under the railroad bridge, Bourne Bridge, and Sagamore Bridge. It's a no-wake zone throughout, so it's a calm, peaceful ride. Its inexpensive, and is a fun thing to do on a nice day like it was.

absolutely great sail - captain wendy and cathy were great…read more I highly recommend them ed

Captain Wendy is a fantastic instructor! My wife and I were both amazed by how much we learned in…read morejust 2 hours. She makes the process so natural and we got to experience a side of the Martha's Vineyard water and sailing culture that was unknown to us! We will definitely be back for more lessons.

Thanks for many years of enjoyment. All 12 of our kids have enjoyed their first fishing trip with…read morethe Patriot Team. Pleasant on the phone and on the boat. The captain keeps you "on the fish" to keep the kids engaged. I appreciate the hard work to find fish. Joel, as first mate, was extremely helpful with first time anglers and always nearby to extract the hook as needed. 4 hours of action! First class in my book. Bigfishfearme72

We had an excellent fishing day with Captain Kelson and Mate Alex. They were both extraordinarily…read morehelpful in educating and helping us through the entire fishing experience. They were very welcoming and highly knowledgeable about the area and the fishing. Highly recommend Patriot Party Boats fishing. Michael C.

I fished on the Starfish boat in Cape Cod Bay, out of Barnstable yesterday morning . We had good…read moreweather/sea conditions. The boat was full at 12 anglers. A lot of them were newbies.The target was winter flounder (was Memorial Day weekend), but the listing for the trip said they would target tautog upon achieving a boat limit on the flounder. Capt Mike was very helpful with pointing out the basics to everyone and pointed out safety features on the boat. Mate Jeff was attentive with help with the bait, untangling lines, re-tying lines lost to break offs, and unhooking fish/bleeding them for best table fare. Though I caught my 8 fish limit on flounder, not everyone did. So we didn't go elsewhere looking for tautog. The guy fishing next to me said he's fished that boat a fair bit and never seen them target tog, even if the boat limit on flounder was caught. That's BS to list the tog option if they never pursue it. They didn't have crabs for bait to try for tog even if we wanted to. I'd say this is a good, clean, safe boat, run by a good crew (Capt Mike and Mate Jeff) if you want to chase winter flounder on a headboat setting in Cape Cod Bay. But don't plan on trying for tog like they list as a possible option.

Went out on Aug20 off shore the mates were real green and had no experience took them forever to…read moretake a fish off the line they had no pliers or needle nose I when they cut up the fish they wasted a lot of meat they were real bad lots of tangled lines it would take them forever to fix they wasted a lot of my fishing time I will not return to this charter company until they get better help Beware only caught a lot of real small fish would not recommend this charter

Captain was really great and got all the groups onto fish. Some great stories and really does a…read moregreat job with the younger kids on board. Our mate Matt was excellent and did a very nice job landing fish and showing everyone on board different species. Was a very nice time today on a late August trip with many fish over the rail!

What a great time today. They put us on fish and our party caught a few keepers. The captain and…read morehis mates ran a good boat, kept up with bait and landing fish. The best part was the stories from the captain and the attention that the mates gave the younger fishermen. We will be back and we highly recommend the Albatross!

Steve is an excellent charter captain, and his skills as an instructor are outstanding! I hadn't…read moresailed in many years. I'm 68 now and wanted to start again I thought my old skills would be beyond rusty. Steve inspired confidence in me from the start! He had me feeling comfortable a feeling more confident in no time! Thanks Steve.

Perfect morning sail despite the overcast skies. Captain Steve took us on a relaxing, fun sail in…read morebuzzards bay. He is a master and he makes it look so easy! Fun time!