Beautiful building,very nice and welcoming bank tellers.Very friendly,in and out in no time,very…read moreefficient!

This is a great branch! Never long lines and the staff is very helpful. With the ease of banking…read moreat this branch and on line banking I have more time to do fun things than stand in lines. Now at Webster Bank when you bank through the ATM and make a deposit it is all done electronically - you even get a picture of what you deposit (cash or check). NO PAPERWORK ! Keep up the good work Webster Bank Main St.

I have been banking here for quite a while. The branch employees are always friendly and helpful. I…read morealso see many of them involved in quite a few community events. They aren't hard-sell like the other banks trying to make you get their products whether you want to or not. When I have come in here for information about opening an account or other pertinent issues, they have always found the best fit or solution for me.

I don't bank here - Bestie does. However, I'm in here a lot, notjust with her, because they give a…read morelot of support to the community. I'm often dropping off posters, collecting ad fees, and personally thanking employees for volunteering at different community events. I may just open an account.

Your customer service is absolutely horrible. I've been on hold for almost a half an hour to…read moredispute a charge because I couldn't dispute it yesterday because it did not post. A week ago you guys held a check for 5700 even though I never bounced one in my life for five days, the day before you had my account in the red -3600 for no reason nothing bounced just showed -3600. Major concerns with your bank. 12-4-2024 update. I received a call from Mike from the corporate office who actually explained why my check was held, which made perfect sense. I let Mike know if I was told that in advance I would never have written this review nor customer service several times. apparently the check was flagged by an outside company that questioned the availability of funds so I totally understand why the bank held the check. I just did not know the reason until today I think when corporate follows through with phone calls letters and trying to correct the situation it shows that the business cares, thank you for the phone call

Great location and easily accessible. Plenty of parking and very conducive to the flow of traffic…read moreon a busy Dixwell Avenue. Fortunately, there was no one in front of me and it was easy to get in and out quickly.

The ATM at the Wells Fargo bank is conveniently located on Whalley Avenue. It is clean and easily…read moreaccessible. After using the ATM for many years, I recently learned something new. The ATM can provide service for people in a variety of languages including, Chinese, French, Korean, Russian, Vietnamese, and Spanish. This is especially helpful, considering the quantity and diversity of students from all of the local universities.

This bank is very helpful every time I go. They've never been rude or impatient and are always…read morethere to help.

I've had an amazing experience working with Northwest Community bank on East Main in Torrington…read more Jennifer helped me receive my first mortgage, she's reliable, commutative, and made a scary process feel effortless and exciting. Moe is a fantastic addition to the team, he's personable, attentive, and educated me on CD account options. Shawna exceeds above and beyond expectations. She always greets me by name, remembers how/where I like to put my money, (mortgage, principal, savings, etc.), and is clear on how everything is allocated. She's precise, friendly, and I look forward to seeing her every month. I value and appreciate my Northwest Community Bank team and trust them with my banking needs. THANK YOU

It is a pleasure to enter this little branch. They work very hard at making every customer count…read more Smiles greet you everywhere you look! A pleasure to bank here!

Great service, great hours, great bank…read more This location is relatively new. It's inside the Big Y plaza in North Branford on Route 80. I've been banking with TD since 2007 and love it, especially this location, which is in a lot lower traffic area than the branch on Route 1 in Branford. The assistant manager Lori has energy for days. Also, they can print you a new card at this location if yours is lost, stolen or damaged. I've had mine replaced here in about three minutes.

Awful experience with desk staff. I was deceived into signing on to something different than what…read morewas explained. They prey on low and fixed income people (which is their target market). Horrible. If you want your money close, don't let them take it and have no recourse for getting it back for many years.

Went to this friendly bank today. Great service personable employees. Everyone was easy to deal…read morewith and knowledgeable about their work.

Feeling like I was victimized by fraud after a recent online transaction, I called Northwest…read moreCommunity Bank on Winsted Rd. in Torrington, Ct. I've been doing business with them for several decades. Renee G. got the ball rolling. What a great worker! She told me what to expect, who to talk to next, and made my appointment for that afternoon at 1 pm with Annette P. Annette is not only friendly and informative, she's very good at math, and understands the system, and I felt completely confident that my issues were being resolved smoothly, and at no charge and no headache to me. In 45 minutes I was rolling again! NICE! Thanks, Renee G. and Annette P. and all the great employees at Northwest Community Bank.

The bank manager on Winsted rd. Bank .went above and beyond my expectations. She is always there…read moreto help she helped me on several times she always has a smile and really cares for all customers .I will never go to another bank just because of her she is a first class manager . I never walk out of that bank unhappy she makes sure top rate customers service.