Prime Air Group has been my go-to HVAC company for the past year and a half, and I couldn't be…read morehappier with their service. I've used them three separate times, twice to inspect my contractor's work after an apartment renovation, and most recently for a minor repair on my split system AC. Every single visit has been professional and thorough. What I appreciate most is how much time they take to explain the technical details of what they're looking at and what needs to be done. It's clear they actually want you to understand the work, not just take their word for it. Their most recent visit was during a heatwave, and they still managed to get to me promptly and fix the issue quickly. I'll absolutely continue using Prime Air Group going forward and would recommend them to anyone in NYC looking for reliable, honest HVAC work.

Extremely professional and trustworthy AC installation and maintenance service. Have used them…read moremultiple times to install new ductless mini splits and for some repairs. Would recommend

My initial experience has been good. I called them because my steam radiator has been extremely…read morenoisy lately. The diagnostic cost was $200. The technician spent a couple of hours diagnosing the issue and was thorough and communicative. The technician on site was not 100% conversant in English but it was important to him that I understood the problem and he did an admirable job explaining it. Then Alex called me to explain it again and his explanation was consistent with the technician's. He emailed me a detailed description of the problem along with a proposed solution and clear pricing. I paid the $200 diagnostic fee via Zelle. Unfortunately, my boiler needed several new parts in order to be safe to operate (news to me as I had just had a maintenance visit from another provider 3 month prior). The technician was emphatic that I not run the system until the problem was corrected. I understand that the team drove out of state to retrieve the necessary parts for me so that my family would not be without heat overnight. They returned the same day and installed the parts. Again, I paid the sizable but reasonable repair cost via Zelle. The team was careful to explain to me that this safety/pressure problem was not the reason for the noisy pipes! So, they fixed the dangerous issue but still needed to do a valve replacement. They came the next day to replace the valve and found that a more involved job would be necessary because of the age and condition of the radiator battery in my bedroom. But, they explained that they could not do the extensive work in the cold weather because of a risk to the pipes and a possibility that we would be without heat for an extended period of time. They replaced what they could and said they would do a more complete job in the spring when the weather is warmer. So, my pipes are still noisy and I spent a lot of money but at least my boiler is safe to operate. Assuming that they are able to complete the repair job in the spring at a reasonable cost and with the same timeliness that I have experienced so far, I will be happy to continue working with them. It is refreshing to deal with a repair company that handles client communication in such a professional manner. Everyone was careful about wet shoes and mess and all of that, which was also welcome.

They never called back after the initial outreach. So we found someone else…read more I value people getting back to me when they said they would.

Highly recommend! Great service, courteous and reasonable cost! Andrei fixed my unfixable PTAC!read more

Needed an inspection of boiler for insurance company. Booked…read morean appointment, easy. Guy came when he said he would, sent text earlier to set expectations. Pleasant, explained things in easy to understand manner, addressed a minor issue (no extra cost) and got thing done in a professional manner. Pricing for the inspection was fair and clear. Other companies wanted to layer in other services on top of the inspection (bait switch). I only wanted inspection and it was what I got for a reasonable fair pricing. If I have any boiler issues, these guys will get my business. They are going into my rolodex (look it up youngsters).

Stop your search. The universe has brought you the right technician to fix your washing machine…read more If you trust me, ignore everyone else and book the initial service with Vlad. If not, keep reading. I've had my Samsung washer since 2018 and it's been flawless... until it suddenly started stopping mid-cycle. No error codes. No warning lights. Just... stops. I spent two hours on ChatGPT trying to cosplay as a technician before admitting it was time to call a real professional. Yelp is chaos. You send out a handful of requests and immediately get flooded by bots and generic "call us" replies. Most companies quoted me double what Vlad charged for the initial visit. One was literally 4x. I was skeptical and worried the low first visit was bait before they hit you with a brutal follow up bill. I'm happy to say I was wrong. Vlad showed up, got straight to work, listened to my full (probably annoying) rundown of what I'd tried, nodded, and immediately started diagnosing. This ended up being a pretty uncommon issue with multiple possible causes, and he approached it the right way: methodical, cost-effective, and transparent. He was clear about pricing up front, didn't play games, and didn't mark up parts. I had a hard cap in my head before I'd just replace an 8-year-old machine, and I genuinely trusted that he was trying to fix it the right way without wasting my money. It took multiple visits only because the issue was rare and tricky, but he kept at it, communicated the whole way, and we both celebrated when it finally ran perfectly again. Vlad is the only person I'd call for appliance repair. Honestly, I'd probably let him deliver my first born too.

We had 2 other service companies look at the job (Bosch dishwasher repair) before Vlad. He came he…read morediagnosed and he fixed the problem. All in a short amount of time. He did great work and even gave me suggestions on upkeep of this and other appliances. I can't say enough about him and his work and work ethic. I highly recommend him and his company.

I have an all in one washer/dryer unit with a temperamental water pump that keeps breaking. BCHD…read morewas extremely responsive and fit me in the next day. Dima is friendly, knowledgeable and shows you everything as he's fixing the appliance so you feel like you have a good handle on what he's doing and why. He fixed my unit (for the second time) in no time flat. Hopefully I can keep the unit running better from now on, but if not, I won't hesitate to call this company again!

I've hired them twice recently - to help fix my refrigerator and my microwave. They are super…read moreknowledgeable and explain/show everything in great detail. Both times I needed them Anna responded on Yelp in minutes and I was able to book them to come within 24-48 hours. Very happy with their service and would recommend them highly to anyone.

From the owner: Find the best HVAC supplies and installation parts in Brooklyn. We offer a wide range of products…read moreand installation parts, including furnaces, air conditioners, boilers, and more. We have a wide range of products and installation parts to choose from, so you can find the perfect solution for your needs. We sell only the best split systems! Our experts will help you choose a split system that suits your needs and budget.

Jamie was referred to us for a DEP site visit in our home and I'm so grateful for the referral. He…read morewas prompt and professional and really saved our bacon. He had the knowledge and experience to convince the DEP that the problem with our water pressure was not in the house so they dug up the street and found a clog that they were responsible for fixing. I really wish we knew about him 5 years ago when the problem began- it would have saved us from 5 years of showering at the Y! He's our go-to plumber from now on.

Jamie is amazing. He is knowledgeable and friendly, and his prices are very reasonable. Highly…read morerecommend!

I have used Tri State for installing ductless system in my apartment and have recommended it to all…read moremy neighbors as well. They are trustworthy and the quality of the install is excellent and Serge is always helpful if any issues arise or when I had questions. highly recommend using this company

Serge installed a ductless mini split with a quad zone, so lots of tubes and piping, and we…read morecouldn't be happier. The entire job took about a day and a half and Serge took the time to explain the options for placement of the air handlers and water runoff with their benefits and drawbacks. He has now installed half of the units in our building as well as the building next to us, so I have a lot of confidence in his ability. Great price and great service! Thank you

So happy I found Ice Flow HVAC. After waiting all week for my regular HVAC company to come in, with…read morea broken AC and a heat wave going on I broke down and found Ice Flow. Nabil answered right away and was able to come THAT DAY! My AC was working within a few hours. He made suggestions on improving the air conditioning duct work and even replaced a pipe and valve. Highly recommend!!

From the owner: For an HVAC contractor, you can hire with assurance, Ice Flow HVAC, LLC in Brooklyn, NY is your…read morebest bet. We specialize in heating and cooling services, plumbing repairs and more. With our factory-trained technicians and commitment to excellence, you will experience all the rewards and benefits with us. Since 2016, we have been a trusted licensed and insured HVAC company. With our specialty in heating and cooling services, you will learn that we excel in common services such as plumbing services, HVAC repair, HVAC installation and heating system repair. We are available for any 24-hour emergency service and are lauded for our excellent prices. When you choose us as your go-to HVAC company, you will find that we are extremely reliable and efficient. For 24 emergency HVAC service, contact our HVAC replacement and repair staff. For any questions about our prices or your HVAC issues, call Ice Flow HVAC, LLC in Brooklyn, NY. We know you are in pursuit of affordable and reliable HVAC service, conducted by a team of friendly HVAC technicians. Experience the Ice Flow HVAC difference.