Brought military uniforms here to be cleaned and pressed. They messed up the military creases SO…read morebadly. The shirt was a disaster and I had to re iron it after bringing it home. I was warned about this place and didn't listen. Will be going elsewhere !!

I am not one to post negative reviews however I am beyond disgusted how I was treated by this…read moreparticular location and management of this company. I dropped off several items to the Quaker Meetinghouse location including my husbands newly purchased and tailored suit December 5th 2017. When I picked up my dry cleaning all appeared to be well as I have always experienced great service. When I took apart the bundle I noticed my husbands suit was not there but a suit with the same color and designer was in its place. Along with a white dress shirt that did not belong to us. I immediately brought the suit and shirt back to the cleaners and stated this was not mine and I was missing a navy blue thin pinstriped suit. The lady at the desk stated that she had tagged in my order herself and there was no possible way that there could be a mistake. The suit I received was in fact navy blue however completely wrong size and was not pinstriped. The lady told me to contact the manager and provided me with his number. I called explained my situation. Nathan Watson told me he would make this a priority and get back to me. I did not hear from him. I had to leave five messages before getting him on the phone where he informed me that they could not locate my suit and that someone had claimed the suit I had gotten by mistake. He instructed me to go to a store location and file a claim which I did on April 23rd of 2018. I provided my credit card receipt for the suit showing when and where it was purchased and how much it cost. On May 23rd I called and asked for a status report on my claim and spoke with Mike who knew about the situation but still had to call me back once he was up to speed. When he called me back I was extremely surprised to hear that this had to be investigated. I thought this was already done. I was told this situation has never happened and the clothes that come into the store are throughly tagged. They would need to cross reference any other customers that dropped a suit that day. Again I was told by Nathan this was done already. I asked if he could check his other locations for my suit I was then told that was impossible my suit would have gone to another location as the clothes are tagged before leaving the store. So now almost 6 months later I'm back at the starting point. I am looking for resolution not problems. Either my suit or the money to replace it. I did all they have asked of me. I have had to repeatedly call them when they state they will get back to me. They have 7 locations how hard can it be to check if my suit mistakenly went to another location or replace it? I'm not trying to be a jerk but this is now almost June! What if this were a wedding dress???

This is my favorite dry cleaners. They do an incredible job making you feel special. I had an…read moreissue where I had dropped off clothes and then realized I needed them sooner. They went through a lot to track my clothes down and get them to me the same day. They run a great business focused on the customer first.

Why have posted hours if you don't follow them. Called this morning to verify what time they were…read moreopen until (2PM) on Saturday. Running a few minutes late but go to the door at 1:49 and the door is locked. Workers are inside but they insist that they are closed ? Holding my suit hostage at best!!!

My washing machine at home broke so I went to the Chatham laundromat today. Kelsey, one of the…read moreattendants was fantastic. She showed me how to work all the machines and helped me to choose the one that would be most appropriate for me. She helped me with doing my credit card on the machine. She was just amazing. The laundromat is sparkling clean I arrived at 7 AM when it opened. All the waste baskets were emptied,all the counters for folding clothes were very clean. The environment was very very pleasant. I would definitely use this facility again and recommend it to anyone who needed to use a laundromat. While I was waiting for my wash to be completed I saw our other workers handling the laundry of the clients who brought their clothes in to be washed. They were doing a great job and were very careful with all the items. I may look into just bringing my laundry here to be washed by them. Great visit and nothing but praise for the workers and the establishment.

I really didn't appreciate the lady that worked there's attitude. She may have been having a bad…read moreday, but that doesn't give her the right to treat others' poorly! I'll stick with the Harwich laundromat..

do not use them stay away they are a rip off they took my money never delivered my product never…read morefixed my washing machine and now have me blocked and won't take my phone calls. Worst company ever ripping me off for $350.

You took over $600 from me and NEVER issued a refund! You are LYING! I did not call your cell…read morephone late at night. You called me and made excuses why you couldn't get parts after you took my money. I was very patient as you kept lying saying you ordered the part. You made promises to fix my washer and never did. You are a thief! You took my money did deliver or fix my washer because you were angry I wouldn't buy a new washer or lease one from you. Horrible thief!

Great customer service and very clean environment. There was a young woman working there who showed…read moreme how to work everything and what size machine I should use. She was very helpful.

The young lady at the desk was so helpful, she took time to show us how the card system worked,…read morewhat washer sizes, etc. clean environment, well lit, felt safe.

Brought in 3 area rugs - 2 years old in perfect condition just needed to be cleaned…read more Left with 2 destroyed area rugs and the owner and the man he subcontracts to Kevin Marstons of Marstons Rug cleaners tried to tell me that I brought them in all torn up and that they were very old rugs. (Implying if they weren't torn up then they were too old to be cleaned) Their mutual laissez faire attitudes, their blame the customer and zero accountability was appalling. Any one who uses this cleaner is risking the loss of their personal items.

I have used them for my regular laundry needs and there has never been a problem. I then used them…read morefor carpet cleaning. Wife is quite fussy. The carpets look great. Highly recommend them.