Excellent wash and fold service, extremely pleasant , expedited service, great price, clean facilityread more

After using this place for years without any issues, I was extremely disappointed by my most recent…read moreexperience. Something red appears to have bled during the wash, ruining my favorite dress along with several other items of clothing. I contacted them expecting, at the very least, a refund for the service. Instead, I was told that I should have read the labels, that I should know which inks or dyes might bleed, and that it was ultimately my responsibility. They then refused to refund me. I pay around $50 per load specifically because I am paying professionals to handle my laundry properly. I understand that accidents can happen--a button can fall off, or I can accidentally leave something in a pocket. But preventing colors from bleeding onto lighter clothing is basic laundry care. It is not reasonable to expect customers to have professional knowledge of which fabrics, dyes, or inks may bleed. Identifying those risks and handling the clothing accordingly is part of the service I am paying for. What bothered me almost as much as having several pieces of clothing ruined was the complete refusal to take any responsibility for it. So if you're considering dropping off your clothes here, be aware that if something goes wrong and your clothing is damaged, you may simply be told that it was your responsibility to know better. After years of being a customer, we will not be returning. I will also be recommending that friends and family take their laundry elsewhere.

Brought military uniforms here to be cleaned and pressed. They messed up the military creases SO…read morebadly. The shirt was a disaster and I had to re iron it after bringing it home. I was warned about this place and didn't listen. Will be going elsewhere !!

I am not one to post negative reviews however I am beyond disgusted how I was treated by this…read moreparticular location and management of this company. I dropped off several items to the Quaker Meetinghouse location including my husbands newly purchased and tailored suit December 5th 2017. When I picked up my dry cleaning all appeared to be well as I have always experienced great service. When I took apart the bundle I noticed my husbands suit was not there but a suit with the same color and designer was in its place. Along with a white dress shirt that did not belong to us. I immediately brought the suit and shirt back to the cleaners and stated this was not mine and I was missing a navy blue thin pinstriped suit. The lady at the desk stated that she had tagged in my order herself and there was no possible way that there could be a mistake. The suit I received was in fact navy blue however completely wrong size and was not pinstriped. The lady told me to contact the manager and provided me with his number. I called explained my situation. Nathan Watson told me he would make this a priority and get back to me. I did not hear from him. I had to leave five messages before getting him on the phone where he informed me that they could not locate my suit and that someone had claimed the suit I had gotten by mistake. He instructed me to go to a store location and file a claim which I did on April 23rd of 2018. I provided my credit card receipt for the suit showing when and where it was purchased and how much it cost. On May 23rd I called and asked for a status report on my claim and spoke with Mike who knew about the situation but still had to call me back once he was up to speed. When he called me back I was extremely surprised to hear that this had to be investigated. I thought this was already done. I was told this situation has never happened and the clothes that come into the store are throughly tagged. They would need to cross reference any other customers that dropped a suit that day. Again I was told by Nathan this was done already. I asked if he could check his other locations for my suit I was then told that was impossible my suit would have gone to another location as the clothes are tagged before leaving the store. So now almost 6 months later I'm back at the starting point. I am looking for resolution not problems. Either my suit or the money to replace it. I did all they have asked of me. I have had to repeatedly call them when they state they will get back to me. They have 7 locations how hard can it be to check if my suit mistakenly went to another location or replace it? I'm not trying to be a jerk but this is now almost June! What if this were a wedding dress???

Back on-Island after 3 long years and came back to do 3 large loads of laundry. What a pleasant…read moresurprise to find a nice and helpful attendant and her little dog following her all over the place. I needed a refresher course in the use of the machines even though the instructions were on the panel which the attendant happily provided. A pleasant late afternoon experience overall. Here are some things you should know. - Several machines were "out of service" so this could be a real problem for those who come during a busy time. (I'm not taking stars away because I didn't have a problem and it wasn't a busy time.) - Parking is limited in front of this laundromat and if you do get one of the 4-5 spots out front, there is a 15 minute limit before 6pm. Be very careful if you decide to push it. PD does patrol. - There was a coin machine that dispenses quarters for $1, $5, $10, and $20 bills. - A wash load is $7.50 and $10 for the XXL machines. Each cycle is about 25 minutes long for the $7.50 machine; it's over before you know it. Instructions are on the panel. - The dryer is large and expensive at $.25 per 3 minutes - even on "high" mode, clothes aren't completely dry. I fed the dryers almost $3 for a lighter load without towels and thick clothing. - For 3 large loads of laundry, I was finished in about 2 hours and spent about $35. - Full service laundry is available at $3 per lb. You'll have to ask the attendant about turnover time. I've never used this service. There you have it. Hope this information helps. TIP: There's a great spot with Jamaican / Caribbean food, "Vineyard Caribbean Cuisine," in the same building. You can't miss it - it's on the right hand side as you come up the ramp towards the laundromat entrance. There's a line you won't miss either. Order at the take-out window while you wait for your laundry or after. (I'll be posting a review with photos on this.) Good luck!

Carol is an amazing person and provides great laundry services for drop off or self operated…read moremachines. Pricing seems fair and decent. Laundromat is semi clean but gets the job done. Most certainly will be using her services in the future.

The only reason I gave this guy one star is because I couldn't give him zero stars. Or negative…read morestars. Why? Glad you asked. My wife and I had brought our winter clothes to him for storage. When we picked them up this fall most of the woolen sweaters and jackets had numerous moth holes that weren't there when we brought them in. We brought this to the owner's attention and he denied any responsibility, claiming the holes must have been there when we brought the garments in. This is patently ridiculous. The storage facility is in desperate need of an exterminator! Many of the damaged sweaters were cashmere and fine wool, and the owner refused to repair them or pay toward their repair. And his dry cleaning and shirt laundry is mediocre at best. Surely there is a better cleaner/storage facility on the Cape!

I opened a shirt cleaned by these folks and was surprised to see that there was a tear in the top…read morefront of the shirt. Someone at the cleaners had tried make a rough patch of the tear. As the shirt was new, I had it brought back and they stated that I must have torn the shirt and tried to sew it (I haven't sewn anything since the Army). Sorry, that is pathetic. No one touched the shirt but the cleaners. I have stopped using this business and would warn you to do the same.

Used their services often, which range from traditional dry cleaning, stubborn stain removal,…read moremilitary uniform updates, alterations, fittings, and more. Prompt courteous service

Always great service and appreciate that the staff has given helpful feedback on special clothing…read morecare. Also, it never takes more than a couple days to get items back!

Staff was great. Very helpful. Premises was clean. Clothes were folded nicely and securely…read morepackaged. Dropped off at 10:00 got a text to pickup at 12:30 So far, The best I've found on the Cape!

The machines are VERY expensive, small machines, like super small are $6.50/wash. Drying is…read moreoutrageous its $2.00 for 20 minutes, most place charge 25¢ for 4 minutes which would bea $1.25 for 20 minutes, considering most laundry takes 45 minutes to dry properly, it adds up fast. You have to pay a $1.00 for a card (the dollar is added to your balance) and the card may or may not work. The employees are hit or miss, not too helpful. I also think that the hot water on the washing machine is NOT hot! I've put my hand on the door and its lukewarm. I stopped bringing my laundry here, too expensive for lukewarm machines and costly dryers.

I come here a LOT! Because my mom owns a cleaning business, I help her wash, fold, and do all of…read moreit. The workers are extremely friendly, and we are chill with the owner. We love this place! The washers and dryers work perfectly. We don't even like going to other laundry mats anymore; this is like our home with the friendly workers! I do recommend! I will totally be coming back!

Such a clean laundromat, which is an expectation of mine, BUT the bonus is the staff are friendly…read moreand helpful, which is not found at many other places. The owner is such a sweetheart and she gives GREAT customer service, you can just tell she loves doing what she is doing!! She just always adds little touches to everything she does! They make doing laundry fun!

Clean. Nice new machines. $5.00 for the smallest wash. $5.50 to dry for 20 minutes. If you catch…read morethe load before the end you can dry for $.25 per minute. If you allow dryer to end, $5.50 to start again. No comment on detergent dispensing I used pods. There is a change machine.

Maybe because it's the only laundromat in town they can have such an attitude, 60% of the machines…read moreare out of order those that work don't work properly and the management attitude is go somewhere else. Terrible terrible terrible terrible