I rarely leave reviews, but this experience was so unacceptable that I feel obligated to warn…read moreothers. This dry cleaner lost my husband's tuxedo pants just days before our wedding. Let that sink in--they misplaced an essential part of the tuxedo he was supposed to wear on one of the most important days of our lives. Instead of taking ownership of the situation, we were left scrambling at the last minute to find a solution during an already incredibly stressful week. No one should have to spend the days leading up to their wedding wondering whether they'll have something to wear because a dry cleaner failed to do the one job they were hired to do. Entrusting someone with expensive, sentimental clothing requires trust, and unfortunately, that trust was completely broken. We expected professionalism, accountability, and urgency. Instead, we were left disappointed and without the tuxedo pants my husband needed for our wedding. If you have clothing that's important for a wedding, black-tie event, or any special occasion, I would strongly recommend taking it somewhere else. This was an avoidable mistake with consequences that can't be undone.

This is in response to the owner of Jiffy Cleans's response to my comments:…read more Dear Ms. Joni B, I was promised the clothes would be ready at a certain date and time and they weren't, period. If I received an abject apology then I'd still be mad but would not have loudly complained like when I was greeted by the "short of help" so called excuse. You then commented that your employee said she offered to have them ready in 30 minutes. She did but we were busy and did not want to wait around and opted to come back that afternoon. When we came back that afternoon she said she never should have promised they'd by ready Monday at 4 because she hadn't examined the clothes and when she finally did she realized they had to be washed, not dry cleaned. So if we opted to accept her promise to have them ready in 30 minutes and we came back in 30 minutes she would have had to say again the weren't ready because they had to be washed!!!!! Mike Brockelman

My washing machine at home broke so I went to the Chatham laundromat today. Kelsey, one of the…read moreattendants was fantastic. She showed me how to work all the machines and helped me to choose the one that would be most appropriate for me. She helped me with doing my credit card on the machine. She was just amazing. The laundromat is sparkling clean I arrived at 7 AM when it opened. All the waste baskets were emptied,all the counters for folding clothes were very clean. The environment was very very pleasant. I would definitely use this facility again and recommend it to anyone who needed to use a laundromat. While I was waiting for my wash to be completed I saw our other workers handling the laundry of the clients who brought their clothes in to be washed. They were doing a great job and were very careful with all the items. I may look into just bringing my laundry here to be washed by them. Great visit and nothing but praise for the workers and the establishment.

I used them for laundry wash/fold with pick up and delivery while we were at the beach. They were…read moreperfect! Great communication throughout with an easy to use platform.

Don't care for them. Asked alter jacket and they said they couldn't so I went elsewhere and it done…read moreproperly albeit not cheap.

Would not recommend, unresponsive and unorganized. They lost my queen sized comforter, have been…read moretrying to get in touch with the owner for 4 days now with no return phone calls, no resolution and no communication from them. Pretty steamed! Will NEVER go there again.

Many many machines, accepts credit cards, friendly people…read more Very clean environment, in nice area of the town, right off art 28

I was waiting for my ride and thwy were almost closing the employee kicked me out with my laundry…read more She was cussing me out. And physicslly putting her hands on me . It was the Spanish employee. Never coming back again !!

I don't really care that the staff here isn't friendly, warm, or hospitable in even the mildest…read moreway. I care that they do their job and take ownership of the quality. I've taken in all sorts of items and until now things have been satisfactory. But today I went to pick up my pieces and noticed that a vintage coat that, of course is my favorite, had been ruined. I walked back in to show her and see if they could fix it. Not only can they not, the lady couldn't have given less of a F about ruining my coat. Literally nothing. Except "maybe next time wash it by hand". It's dry clean only which is why I brought it there. So, lesson painfully learned. If you just need basic cleaning and you are unbothered by scowling women who seem to loathe their job and everyone around them, go here. If you have anything precious that requires skill and care, skip this one.

My clothes that need cleaning are available quickly! I'm happy!! They had some spots to get out…read moreas well!

They always take care of me at this place. I had found a white jacket packed away in the attic & it…read morewas pretty gnarly looking around the cuffs and neck. (My initial thought was "Gross; is my neck really THAT dirty?") I thought twice about bringing it to the cleaners, but finally decided that they've seen all types of stains imaginable, so I brought it in. Not only did it turn out sparkling clean, but they also gave me a winter coat I'd forgotten there last season. AND as a side benefit, it's run by Americans, so you don't have to walk away wondering if they understood you or not. Oh, and if you're looking cheap thrills in a romance novel, there are $1 books for sale inside too!

A week late but they found my son's shirt. It's pretty ruined (all shiny from improper iron use)…read more They could't care less. Nice clerks who have no say. No one with clout calls you back. Update: the found the shirt. Wrecked with bleach. Long after due in store. Took it back to S Yarmouth store and filed a form. Lady agreed it was ruined and said they'd get the laundry to pay for it. That was four weeks ago, heard nothing.

Well, I am disappointed... Every time when I would bring the comforter with no stains just to…read morerefresh it because I can't wash it at home, we would have no problem. But this time I had to bring it because of my cat's puke. And you know what? When I got it back and it was STILL covered with CAT FOOD which was the reason WHY I brought it there to clean, they told me to inform them next time that there are real troubles there because "it takes more time and resources to clean it". I can't say if it was even washed. What are we talking about? So... They "rewashed" it for free, but if I am supposed to tell you something about my order... Why would you just ask me exactly what you need? I don't want to come back to spend extra thirty dollars...

Dropped clothes (3 jacket, 1 shirt) off to get pressed on Friday before Labor Day and asked for…read morepick up the following Wednesday. We came Thursday and they said they didn't have it. They said they needed to call the driver (cause they 'send it out') but the driver should be here at 10. We came back at 10 and both women were in the back. I was joking that they were probably in the back pressing the clothes. They came out 6 min later with the correct clothes, hot. So either the "send out" was a lie to give them time or they in fact forgot about the clothes and never sent them out. Moral of the review: if you want the service done on time this is not the place to go. The place doesn't seem organized at all and I wouldn't be surprised if they lost clothes frequently.

Rented from them this past summer. Such sweet ladies and great costumer service. Everything was…read moreperfect, so clean and it all smelled so good. I would definitely recommend their service and sure will use their service again!! I'm very pleased with this experience from the past summer, it was all amazing with their help. Thank you so much!!!

From the owner: We are a linen rental company that covers Cape Cod, we offer free shipping and delivery. read more

Found the owner Phil to be incredibly rude! I dropped off riding jackets that my daughter needed…read moreon Wednesday to travel to a horse show. When I dropped them off I asked when they would be ready and was told Tuesday, after 2. I asked when they closed on Tuesday and was told 5pm. So I said that I would pick them up the next day, Wednesday. No one mentioned that they were closed on Wednesdays. In fact, a sign clearly stated that they were closed on Wednesdays during the winter. I was able to contact Phil through one of their other stores to see if some one could please help me get the jackets. He refused to help and told me that my story didn't hold up! He said that they had been closed on Wednesdays for a year and that I, a new resident to Chatham, should know that! Never again!